TJE Services

★★★☆☆
Residential/Commercial Sales & Service
  • 405 Magnolia Blvd

    Magnolia, TX 77355

    Map & Directions
  • 281-259-1381

3.0 2
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Please note the date of Velisa complaint, it was freezing and this customers heating was still working,it was an air balance issue. We put senior citizens and people with medical issues that had no heat at all as priority during extreme cold conditions.The customer was added to the call list,low priority based on the complaint and we responded as soon as high priority issues were resolved.

5
★★★★★

Please note the date of Velisa complaint, it was freezing and this customers heating was still working,it was an air balance issue. We put senior citizens and people with medical issues that had no heat at all as priority during extreme cold conditions.The customer was added to the call list,low priority based on the complaint and we responded as soon as high priority issues were resolved.

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I just had a full install with a new heater and ac and I have already had problems. We made an appt to get it fixed and they NEVER showed!!!! I have called and called to reschedule and he will not even return my phone calls!! DO NOT TRUST THIS COMPANY!!! I now have to call and report them to the BBB and take him to court! Btw, Im suppoed to have a 10yr warranty.. thats great but means nothing to Trevor (the owner of this company)!!!

1
★☆☆☆☆

I just had a full install with a new heater and ac and I have already had problems. We made an appt to get it fixed and they NEVER showed!!!! I have called and called to reschedule and he will not even return my phone calls!! DO NOT TRUST THIS COMPANY!!! I now have to call and report them to the BBB and take him to court! Btw, Im suppoed to have a 10yr warranty.. thats great but means nothing to Trevor (the owner of this company)!!!

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Business Response:

We are always happy to honor warranties.We believe in giving the best service we can to our customers.If Vae V. has personal issues with us we will be happy to recommend another company in the interest of providing her with service.Please check us on BBB.We wish you the best of luck with your new restraurant. In time you will gain experience with talking to customers.

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