OTM Designs & Remodeling Inc.

★★★★★
  • 15260 Ventura Blvd. Suite 1200

    Sherman Oaks, CA 91403

    Map & Directions
  • 888-981-1415

About OTM Designs & Remodeling Inc.

Categories
  • General Contractors
  • Bathtub Drains
Details
  • Bathroom Remodeling Contractors
  • Kitchen Remodeling Contractors
Hours
Monday: 09:30 AM - 05:00 PM
Tuesday: 09:30 AM - 05:00 PM
Wednesday: 09:30 AM - 05:00 PM
Thursday: 09:30 AM - 05:00 PM
Friday: 09:00 AM - 01:00 PM
Saturday: Closed
Sunday: Closed

Home & Garden

Home & Garden
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Dont believe the no negative review hype. Dont get snowed by Offer Steuers initial nice guy charm. Dont wind up with a pretty kitchen that, in all the important ways, is completely incorrect, like I did. Dont have to hire an attorney and file a CSLB complaint against OTM like I have (which Steuer has ignored for over two months.) I have long list of gory details about our kitchen remodeling experience with OTM, starting with coming home from a trip on a Sunday after the 1st 2 days of demolition to find every surface of my home covered in a thick film of filthy dust, and my deck storage box where I keep dogs food and toys used as a garbage bin. I should have stopped the project then and there, but I gave Steuer the benefit of the doubtand it only got MUCH worse. But, the details of the actual experience pale in comparison to the most important fact: My kitchen was left TECHNICALLY INCORRECT by OTM. Its pretty, because I had a vision and I stuck to itregardless of Steuers suggestions, most of which in hindsight were to make his job easier, not to create the kitchen I wanted. (I have a long list of examples of this also.) Heres the bottom line: if you want to do a remodel and you really only care that it LOOKS ok on the outside and the cabinets have all the cool stuffbut you really dont want to have to look TOO closely at details and you arent interested in the technical correctness of the installation, and you dont want to ask any hard questions and you dont care about safety or building codes, and youll buy into anything anyone tells you because hes nice, then OTM may be your choice. But MY experience in the end was completely different than any review Ive read. So, all you happy 5 star Reviewers who loved everything about OTM, I challenge you to LOOK CLOSELY and ask these questions: Is your remodel to Code? And how do you know, if you were told (like I was by Steuer) that permits didnt NEED to be pulled? When you go to sell your home and it gets inspected, how many things will you find wrong in your kitchen that were covered up by OTMs smoke and mirrors (like pointing your attention to insignificant, but fun things, like I got you got a cool message center and look at the great the lazy susan) But were your appliances installed CORRECTLY? Are they 100% serviceable? Or did Steuer tell you he was doing a custom installation (meaning he didnt leave room in his cabinet design for obvious things like gas lines and electrical plugs, and thereby hardwiring, for example, a $1500 wine refrigerator voiding its warranty, like mine? Did he say he never uses the safety anti-tip brackets on Sub Zero refrigerators? (If so, I hope you hired a certified Wolf installer to finish the job correctly like I did.) Did he ask you if these things were ok with you, and did you say yes, because you trusted his ability to provide you with the correctness for which you were paying a premium price? I did. And judging from MY kitchen, its apparent that Steuer either has extremely limited knowledge and capability to provide the safety and correctness that I expected and paid for.or he does NOT care, and is more concerned with paying his installers for 2 days instead of 1 to do the job CORRECTLY. Because he left my kitchen with voided warranties due to improper installations, a fire hazardous and unserviceable installation of a Wolf range, and none of my kitchen is to Electrical code. We learned this when a friend who remodeled her kitchen saw ours and pointed out minor things, like absence of GFI outlets, which made us wonderand begin to get real answers from other professionals. And his response to our questions of OTMs substandard work is that it was not his responsibility. So, I am working with a reputable legal firm to file a legitimate complaint against his license, because I dont want anyone else to be snowed like I was. If wed never asked the right questions and had not been physically present for most days of the installation to personally witness the ineptness of it all, I might be innocently (and ignorantly) writing a glowing review with a completely incorrect, but pretty kitchen. (If I overlook all the tiny little quality details that arent rightbut dont get me started.) We began asking detailed, difficult questions of Steuer during the installation when things didnt seem right. And when we didnt accept his standard answers of things like Its fine, thats how it is, we do this all the time, his demeanor changed instantly, and things went south. I hired Offer Steuer and OTM for expertise, knowledge, and years of experience in the business. I believed him when he said he would give me the kitchen of my dreams. OTM failed. I was not told the truth, and legitimate questions are still not answeredand it now becomes our responsibility to make our kitchen SAFE and CORRECT after paying OTM to do it for us. I do not recommend OTM Designs and Remodeling.

2
★★☆☆☆

Dont believe the no negative review hype. Dont get snowed by Offer Steuers initial nice guy charm. Dont wind up with a pretty kitchen that, in all the important ways, is completely incorrect, like I did. Dont have to hire an attorney and file a CSLB complaint against OTM like I have (which Steuer has ignored for over two months.) I have long list of gory details about our kitchen remodeling experience with OTM, starting with coming home from a trip on a Sunday after the 1st 2 days of demolition to find every surface of my home covered in a thick film of filthy dust, and my deck storage box where I keep dogs food and toys used as a garbage bin. I should have stopped the project then and there, but I gave Steuer the benefit of the doubtand it only got MUCH worse. But, the details of the actual experience pale in comparison to the most important fact: My kitchen was left TECHNICALLY INCORRECT by OTM. Its pretty, because I had a vision and I stuck to itregardless of Steuers suggestions, most of which in hindsight were to make his job easier, not to create the kitchen I wanted. (I have a long list of examples of this also.) Heres the bottom line: if you want to do a remodel and you really only care that it LOOKS ok on the outside and the cabinets have all the cool stuffbut you really dont want to have to look TOO closely at details and you arent interested in the technical correctness of the installation, and you dont want to ask any hard questions and you dont care about safety or building codes, and youll buy into anything anyone tells you because hes nice, then OTM may be your choice. But MY experience in the end was completely different than any review Ive read. So, all you happy 5 star Reviewers who loved everything about OTM, I challenge you to LOOK CLOSELY and ask these questions: Is your remodel to Code? And how do you know, if you were told (like I was by Steuer) that permits didnt NEED to be pulled? When you go to sell your home and it gets inspected, how many things will you find wrong in your kitchen that were covered up by OTMs smoke and mirrors (like pointing your attention to insignificant, but fun things, like I got you got a cool message center and look at the great the lazy susan) But were your appliances installed CORRECTLY? Are they 100% serviceable? Or did Steuer tell you he was doing a custom installation (meaning he didnt leave room in his cabinet design for obvious things like gas lines and electrical plugs, and thereby hardwiring, for example, a $1500 wine refrigerator voiding its warranty, like mine? Did he say he never uses the safety anti-tip brackets on Sub Zero refrigerators? (If so, I hope you hired a certified Wolf installer to finish the job correctly like I did.) Did he ask you if these things were ok with you, and did you say yes, because you trusted his ability to provide you with the correctness for which you were paying a premium price? I did. And judging from MY kitchen, its apparent that Steuer either has extremely limited knowledge and capability to provide the safety and correctness that I expected and paid for.or he does NOT care, and is more concerned with paying his installers for 2 days instead of 1 to do the job CORRECTLY. Because he left my kitchen with voided warranties due to improper installations, a fire hazardous and unserviceable installation of a Wolf range, and none of my kitchen is to Electrical code. We learned this when a friend who remodeled her kitchen saw ours and pointed out minor things, like absence of GFI outlets, which made us wonderand begin to get real answers from other professionals. And his response to our questions of OTMs substandard work is that it was not his responsibility. So, I am working with a reputable legal firm to file a legitimate complaint against his license, because I dont want anyone else to be snowed like I was. If wed never asked the right questions and had not been physically present for most days of the installation to personally witness the ineptness of it all, I might be innocently (and ignorantly) writing a glowing review with a completely incorrect, but pretty kitchen. (If I overlook all the tiny little quality details that arent rightbut dont get me started.) We began asking detailed, difficult questions of Steuer during the installation when things didnt seem right. And when we didnt accept his standard answers of things like Its fine, thats how it is, we do this all the time, his demeanor changed instantly, and things went south. I hired Offer Steuer and OTM for expertise, knowledge, and years of experience in the business. I believed him when he said he would give me the kitchen of my dreams. OTM failed. I was not told the truth, and legitimate questions are still not answeredand it now becomes our responsibility to make our kitchen SAFE and CORRECT after paying OTM to do it for us. I do not recommend OTM Designs and Remodeling.

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I am very happy with the workmanship of OTM Designs & Remodeling. I like the fact that they cleaned up their mess and how organized they were. Offer, the general contractor, was very nice and had the crew do exactly what I wanted. The paint they used was of great quality and the finish is fabulous, the wood floors look shiny and amazing, the kitchen cabinets are more than I had ever thought they would be, the color and design is just perfect altogether. The colors and products that they used are perfect. I never had anyone just listen to what I want and actually do the job that way. I am very satisfied with this company.

5
★★★★★

I am very happy with the workmanship of OTM Designs & Remodeling. I like the fact that they cleaned up their mess and how organized they were. Offer, the general contractor, was very nice and had the crew do exactly what I wanted. The paint they used was of great quality and the finish is fabulous, the wood floors look shiny and amazing, the kitchen cabinets are more than I had ever thought they would be, the color and design is just perfect altogether. The colors and products that they used are perfect. I never had anyone just listen to what I want and actually do the job that way. I am very satisfied with this company.

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Our kitchen remodel was the first major remodel of our house, so I was very particular about picking out the right company for the job. I searched for a couple months and got about 5 different estimates before I decided to go with OTM Designs & Remodeling Inc. Everything from the initial estimate to picking out the tile, cabinets and granite just felt right. Offer, the owner, is very easy-going and easy to work with. He was extremely helpful with helping us pick things out. It didn't seem like he was out to make tons of money off the job. I think he just wanted to see his customers happy with his service and the products. He was very responsive and even responded to emails on weekends and some nights! That??s quality service. OTM Designs & Remodeling did the demo, travertine floors, granite countertops, custom cabinets and light fixture installation of our kitchen and everything turned out beautifully! What was once our least favorite room in the house is now our favorite room and my wife and I are no longer ashamed to bring guests over. Not only was the service fantastic, the price was hard to beat! I feel like we got a lot more for our money by going with OTM Designs & Remodeling. Other companies quoted us a higher price for oak cabinets than the price Offer quoted us for quality maple cabinets (maple is better and more expensive than oak). He even threw in an under mounted sink, while other companies were charging us for the old fashioned over mounted sinks. My wife and I are more than very happy we went with OTM Designs & Remodeling. We wouldn??t ever hesitate to go with OTM Designs & Remodeling again!!!! We will be remodeling the master bathroom with them in the near future.

5
★★★★★

Our kitchen remodel was the first major remodel of our house, so I was very particular about picking out the right company for the job. I searched for a couple months and got about 5 different estimates before I decided to go with OTM Designs & Remodeling Inc. Everything from the initial estimate to picking out the tile, cabinets and granite just felt right. Offer, the owner, is very easy-going and easy to work with. He was extremely helpful with helping us pick things out. It didn't seem like he was out to make tons of money off the job. I think he just wanted to see his customers happy with his service and the products. He was very responsive and even responded to emails on weekends and some nights! That??s quality service. OTM Designs & Remodeling did the demo, travertine floors, granite countertops, custom cabinets and light fixture installation of our kitchen and everything turned out beautifully! What was once our least favorite room in the house is now our favorite room and my wife and I are no longer ashamed to bring guests over. Not only was the service fantastic, the price was hard to beat! I feel like we got a lot more for our money by going with OTM Designs & Remodeling. Other companies quoted us a higher price for oak cabinets than the price Offer quoted us for quality maple cabinets (maple is better and more expensive than oak). He even threw in an under mounted sink, while other companies were charging us for the old fashioned over mounted sinks. My wife and I are more than very happy we went with OTM Designs & Remodeling. We wouldn??t ever hesitate to go with OTM Designs & Remodeling again!!!! We will be remodeling the master bathroom with them in the near future.

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It has been a pleasure working with this company. They really work hard! They made sure to keep the house relatively clean through out the whole process and also finished everything on time. I love all the work they did it is breath taking beautiful. I love having my friends over for dinner parties and this house is the perfect house for any occasion. So happy.

5
★★★★★

It has been a pleasure working with this company. They really work hard! They made sure to keep the house relatively clean through out the whole process and also finished everything on time. I love all the work they did it is breath taking beautiful. I love having my friends over for dinner parties and this house is the perfect house for any occasion. So happy.

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Working with OTM Designs & Remodeling Inc. has been a unique experience. I have worked with contractors on several commercial and small home projects, and my past experiences have been mixed at best. I never imagined how smoothly and easily a remodel could go until I worked with OTM and his guys. From the day I first met with Offer, I have been blown away by his integrity, a quality that seems elusive in this industry. He genuinely cares about meeting and exceeding his clients' expectations in every way, and throughout this project I have seen a level of consistency and dedication that are truly rare. Moreover, the rest of the crew has been respectful, reliable, and incredibly helpful, without exception. To say that OTM Designs & Remodeling Inc. goes above and beyond is an understatement. Having worked with them, I can't imagine ever working with another company on any remodeling project for my home.

5
★★★★★

Working with OTM Designs & Remodeling Inc. has been a unique experience. I have worked with contractors on several commercial and small home projects, and my past experiences have been mixed at best. I never imagined how smoothly and easily a remodel could go until I worked with OTM and his guys. From the day I first met with Offer, I have been blown away by his integrity, a quality that seems elusive in this industry. He genuinely cares about meeting and exceeding his clients' expectations in every way, and throughout this project I have seen a level of consistency and dedication that are truly rare. Moreover, the rest of the crew has been respectful, reliable, and incredibly helpful, without exception. To say that OTM Designs & Remodeling Inc. goes above and beyond is an understatement. Having worked with them, I can't imagine ever working with another company on any remodeling project for my home.

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I went on vacation in Costa Rica and every day I took a shower under the open ceiling sky and with this rain water shower head. When we got home I missed taking showers the way I did in Costa Rica so I decided to get our bathroom remodeled. A family friend recommended this company and I called them for an estimate along with another company. I felt more comfortable with OTM Designs & Remodeling, and they also gave me the best price. I made the right choice because they captured my dream perfectly. They knew exactly what I wanted, and my shower is amazing. I feel like I am on the most extravagant vacation in a presidential suite. My bathroom is perfect for relaxation and serenity! I literally find my daily peace there. They really did a great job on our bathrooms and will have them return to do our kitchens soon too!

5
★★★★★

I went on vacation in Costa Rica and every day I took a shower under the open ceiling sky and with this rain water shower head. When we got home I missed taking showers the way I did in Costa Rica so I decided to get our bathroom remodeled. A family friend recommended this company and I called them for an estimate along with another company. I felt more comfortable with OTM Designs & Remodeling, and they also gave me the best price. I made the right choice because they captured my dream perfectly. They knew exactly what I wanted, and my shower is amazing. I feel like I am on the most extravagant vacation in a presidential suite. My bathroom is perfect for relaxation and serenity! I literally find my daily peace there. They really did a great job on our bathrooms and will have them return to do our kitchens soon too!

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OTM Designs & Remodeling recently updated my master bathroom. From the beginning of the project, Offer the general contractor, respected and worked within the budget I established. They helped me choose fixtures and tiles that would complement the look I wanted to achieve and fit within my budget. I was happy to see the project started off at a fast pace, with demo and tile work completed within a week. Most of the bathroom was put together pretty quickly, including cabinetry and painting. The final outcome is AMAZING! We are enjoying this new bathroom more than any other room in the house! Thank you for doing such a great job!

5
★★★★★

OTM Designs & Remodeling recently updated my master bathroom. From the beginning of the project, Offer the general contractor, respected and worked within the budget I established. They helped me choose fixtures and tiles that would complement the look I wanted to achieve and fit within my budget. I was happy to see the project started off at a fast pace, with demo and tile work completed within a week. Most of the bathroom was put together pretty quickly, including cabinetry and painting. The final outcome is AMAZING! We are enjoying this new bathroom more than any other room in the house! Thank you for doing such a great job!

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1 out of 1 people found this review helpful.

.

I had a great experience with OTM Designs & Remodeling. They remodeled my kitchen and master bathroom. As soon as I convince my husband, I will definitely call them back to remodel the rest of my house. The kitchen looks like something out of a design magazine, I love it. I have more space to cook and the layout is much more practical. I have my dream kitchen now! Our master bath is also beautiful; Offer, the general contractor, has such a great vision for putting materials together. He does amazing work. I am also very satisfied with the price. It was well worth it! The crew was very friendly and really went the extra mile to make me happy!!!! Thank you Guys!

5
★★★★★

I had a great experience with OTM Designs & Remodeling. They remodeled my kitchen and master bathroom. As soon as I convince my husband, I will definitely call them back to remodel the rest of my house. The kitchen looks like something out of a design magazine, I love it. I have more space to cook and the layout is much more practical. I have my dream kitchen now! Our master bath is also beautiful; Offer, the general contractor, has such a great vision for putting materials together. He does amazing work. I am also very satisfied with the price. It was well worth it! The crew was very friendly and really went the extra mile to make me happy!!!! Thank you Guys!

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1 out of 1 people found this review helpful.

.

He did my kitchen remodel. Everything was very good, did a great job, very fast. Everything was wonderful.

2
★★★★★

He did my kitchen remodel. Everything was very good, did a great job, very fast. Everything was wonderful.

on Service Magic

Message from OTM Designs & Remodeling Inc.

It's no secret that finding the right contractor can be difficult, but it is time to prove you otherwise. OTM Designs & Remodeling Inc. is the answer you've been looking for. We are not a Home Improvement Company where you pay for the enormous overhead and marketing, we are that General Contractor, which your neighbor, friend and family member is likely to refer you to for kitchen remodeling, bathroom remodeling, room addition, complete remodeling, partial remodeling, patio, windows, roofing and energy efficient updates.

More about OTM Designs & Remodeling Inc.

OTM Designs & Remodeling Inc. is a state licensed general contractor, specializing in kitchen and bathroom remodeling for residential and custom homes throughout the greater Los Angeles area. OTM Designs & Remodeling Inc. is the only place you need to come to for total remodeling of your kitchen and bathrooms: design, drawing, color coordination, electrical, plumbing, countertops, backsplashes, hardwood floors, carpeting and wall coverings. Kitchens and bathrooms are our area of expertise. But donâ??t stop there, we also remodel to upgrade entire homes, including all baths, kitchen, basements, laundry rooms, foyers, decks, patios, etcâ?¦ including upgrading wood floors, travertine floor, marble floor, stairs and railings, adding windows and widening doorways, French doors, plumbing fixtures and lines, crown mouldings, drywall and paint, storage and closets, tile and reconfiguring floorplans to make them more efficient.

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