Plano Eye Associates-West

★★★★★
  • 5900 Coit Rd

    Plano, TX 75023

    Map & Directions
  • 972-985-1412

About Plano Eye Associates-West

Hours
Monday-Friday 9am-6pm Closed for lunch between 1pm-2pm Open Saturdays 9am-1pm
5 25
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My son has a chronic condition so we have seen our share of doctors/clinics. He has had an ongoing vision issue that was never addressed by the highly-rated opthamologists/optometrists in our area. DR. TRAN AT PLANO EYE ASSOCIATES HAS

3
★★★★★

My son has a chronic condition so we have seen our share of doctors/clinics. He has had an ongoing vision issue that was never addressed by the highly-rated opthamologists/optometrists in our area. DR. TRAN AT PLANO EYE ASSOCIATES HAS

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My family and I have been going to Plano Eye Associates for over 15 years. They are wonderful and I completely trust them!

3
★★★★★

My family and I have been going to Plano Eye Associates for over 15 years. They are wonderful and I completely trust them!

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I have been going to Plano Eye Associates for several years. They keep the working patients in mind with their very convenient hours. I have bought glasses from the optical center also. They offer a good variety of frames. Also, if I

3
★★★★★

I have been going to Plano Eye Associates for several years. They keep the working patients in mind with their very convenient hours. I have bought glasses from the optical center also. They offer a good variety of frames. Also, if I

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The docs at Plano Eye Associates have been taking care of us for many years. We have got excellent service from Drs. Castleberry and Tran. The optical center is great as well and offers a wide variety of frames and glasses. The front desk

3
★★★★★

The docs at Plano Eye Associates have been taking care of us for many years. We have got excellent service from Drs. Castleberry and Tran. The optical center is great as well and offers a wide variety of frames and glasses. The front desk

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My family has been going to Dr. Castleberry's office for many years. He and his staff have given all of us wonderful care. I've had various problems with my eyes that have not been easy to solve. Yet Dr. Casteberry has been very

3
★★★★★

My family has been going to Dr. Castleberry's office for many years. He and his staff have given all of us wonderful care. I've had various problems with my eyes that have not been easy to solve. Yet Dr. Casteberry has been very

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I've recieved eye care from Plano Eye Associates for probably 20 years. They'vealways instilled a lot of confidence in me with their exams, prescriptions and care. When I eventually needed glasses, I never would have gone anywhere else

3
★★★★★

I've recieved eye care from Plano Eye Associates for probably 20 years. They'vealways instilled a lot of confidence in me with their exams, prescriptions and care. When I eventually needed glasses, I never would have gone anywhere else

.

I went to this practice for an examination; as I have recently moved to the area. I was very impressed with the technology and office complex. The practice has a good staff, modern equipment and offices. I was in and out of the eye

3
★★★★★

I went to this practice for an examination; as I have recently moved to the area. I was very impressed with the technology and office complex. The practice has a good staff, modern equipment and offices. I was in and out of the eye

.

On my last visit to Dr. Castleberry's office was a very\r
outstanding experience. The gentlemen who examined\r
my eyes was very professional and friendly. Dr. Castleberry explained everything in detail. The office\r
staff was helpful and

3
★★★★★

On my last visit to Dr. Castleberry's office was a very\r
outstanding experience. The gentlemen who examined\r
my eyes was very professional and friendly. Dr. Castleberry explained everything in detail. The office\r
staff was helpful and

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I know I am in great hands at Plano Eye Associates, where I have my eyes checked annually. Appointments are easy to schedule and their knowledgeable staff is great at helping me make frame and lens choices. It isn't always easy to choose

3
★★★★★

I know I am in great hands at Plano Eye Associates, where I have my eyes checked annually. Appointments are easy to schedule and their knowledgeable staff is great at helping me make frame and lens choices. It isn't always easy to choose

.

Charlene, the optician, helped me not only find a great pair of frames, but understand the tiny numbers on the inside of the bow so that I will always know how to find a pair that will fit! I have an odd Rx and am petite, so finding a

3
★★★★★

Charlene, the optician, helped me not only find a great pair of frames, but understand the tiny numbers on the inside of the bow so that I will always know how to find a pair that will fit! I have an odd Rx and am petite, so finding a

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I visited this place more than 7 years ago. Did not like it because of the service and doctor. 2 years ago, I gave it another try because my husband highly recommended it. This time, I loved it, and this year I brought my daughter and

3
★★★★★

I visited this place more than 7 years ago. Did not like it because of the service and doctor. 2 years ago, I gave it another try because my husband highly recommended it. This time, I loved it, and this year I brought my daughter and

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I was a first time patient and truly did not expect such a beautiful optometry practice. Great optical are and great high end selection. This office seemed very up to date and knowledgeable on new technology. The only downfall, which

3
★★★★★

I was a first time patient and truly did not expect such a beautiful optometry practice. Great optical are and great high end selection. This office seemed very up to date and knowledgeable on new technology. The only downfall, which

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Great facilities and equipment. Dr. Tran is good. I have seen him for more than 5 years. Their choices of glasses might not be the best, but their service is good.

3
★★★★★

Great facilities and equipment. Dr. Tran is good. I have seen him for more than 5 years. Their choices of glasses might not be the best, but their service is good.

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This office is amazing!!! They have online scheduling available, no paperwork to fill out upon arrival, advanced technology, eco-friendly (they are a paperless office!!), the staff and doctors are thorough, wonderful selection of glasses,

3
★★★★★

This office is amazing!!! They have online scheduling available, no paperwork to fill out upon arrival, advanced technology, eco-friendly (they are a paperless office!!), the staff and doctors are thorough, wonderful selection of glasses,

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The staff at this office is extremely rude and unhelpful,Reggie is one of the worst staff people I have ever had to deal with , I cannot recommend this office

3
★★★★★

The staff at this office is extremely rude and unhelpful,Reggie is one of the worst staff people I have ever had to deal with , I cannot recommend this office

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I generally read a few reviews before posting my own, and I must say: I was truly shocked to read the negative reviews posted by those few.

First, I find it appalling that an individual (sajjad69) would personally identify a staff member

3
★★★★★

I generally read a few reviews before posting my own, and I must say: I was truly shocked to read the negative reviews posted by those few.

First, I find it appalling that an individual (sajjad69) would personally identify a staff member

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Im new to this office and was blown away by how efficient this office is! The staff really seem to go ABOVE and BEYOND for their patients. I was impressed with the front desk and their knowledge of my insurance benefits right when I walked

3
★★★★★

Im new to this office and was blown away by how efficient this office is! The staff really seem to go ABOVE and BEYOND for their patients. I was impressed with the front desk and their knowledge of my insurance benefits right when I walked

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I have used this office for a few years now. I absolutely love my doctor, Dr. tran, he is very patient and nice and personable. The staff are bubbly and nice and if there is ever any problem they can't handle, their hands on office

3
★★★★★

I have used this office for a few years now. I absolutely love my doctor, Dr. tran, he is very patient and nice and personable. The staff are bubbly and nice and if there is ever any problem they can't handle, their hands on office

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The doctors are amazing! They are so loving, so attentive, and really know how to take care of their patients! The staff are always in a cheerful mood, ready to answer your questions, and care about how you're doing. I love this place and

3
★★★★★

The doctors are amazing! They are so loving, so attentive, and really know how to take care of their patients! The staff are always in a cheerful mood, ready to answer your questions, and care about how you're doing. I love this place and

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My whole family have been in this place since it starts, The doctors are very nice, but, the staffs there are very rude, they are being very un-patient, hang up on you before the conversation ends. their glass ware charge are very messy

3
★★★★★

My whole family have been in this place since it starts, The doctors are very nice, but, the staffs there are very rude, they are being very un-patient, hang up on you before the conversation ends. their glass ware charge are very messy

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The excellent doctors and medical staff are well worth the trip to this eye clinic. Unfortunately the same cannot be said for the office staff. DO NOT try to buy eyewear at this location; they are extremely rude and do not treat all

3
★★★★★

The excellent doctors and medical staff are well worth the trip to this eye clinic. Unfortunately the same cannot be said for the office staff. DO NOT try to buy eyewear at this location; they are extremely rude and do not treat all

.

I saw the news broadcast on WFAA about how Dr. Castleberry's "Optomap" technology saved some woman's sight. This year I decided to spend the extra $39 to get the high resolution scan. Everything checked out fine. I'm pretty sensitive to light, so walking out the door without being dilated was certainly worth the extra coin. Plus I'm confident my eyes are in good health now!

Looks like they've done a lot of remodeling since I was in last year... New wood floors, stone and carpet looked great!

5 Stars!

2
★★★★★

I saw the news broadcast on WFAA about how Dr. Castleberry's "Optomap" technology saved some woman's sight. This year I decided to spend the extra $39 to get the high resolution scan. Everything checked out fine. I'm pretty sensitive to light, so walking out the door without being dilated was certainly worth the extra coin. Plus I'm confident my eyes are in good health now!

Looks like they've done a lot of remodeling since I was in last year... New wood floors, stone and carpet looked great!

5 Stars!

Pros: Excellent Technology! Great Doctor and Friendly Employees.

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Dr. Castleberry was able to treat my son's complicated corneal disease and restore his eyesight with special contacts. A local doctor at Walmart referred my son to Dr. Castleberry and I was not dissapointed. The staff was friendly and filed my insurance before I left the office. The ladies in the optical department even made high powered eyeglasses that looked great.

2
★★★★★

Dr. Castleberry was able to treat my son's complicated corneal disease and restore his eyesight with special contacts. A local doctor at Walmart referred my son to Dr. Castleberry and I was not dissapointed. The staff was friendly and filed my insurance before I left the office. The ladies in the optical department even made high powered eyeglasses that looked great.

Pros: Excellent Doctors, technology and staff

Cons: none

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Extremely awful customer service and very rude people to deal with - Very long waiting periods to get lenses and frames - The staff will tell you they'll call but never do - Very inept office personnel. I pointed out some issues with the frames and lenses, but was told that they were loosing money on trying to make them right and were unwilling to help me any further. I threatened going to someone else, but that did not seem to phase the person I spoke with. I truly hated my most recent experience with this company; I will never go back there again. Please do not go here; you will regret it.

0
★☆☆☆☆

Extremely awful customer service and very rude people to deal with - Very long waiting periods to get lenses and frames - The staff will tell you they'll call but never do - Very inept office personnel. I pointed out some issues with the frames and lenses, but was told that they were loosing money on trying to make them right and were unwilling to help me any further. I threatened going to someone else, but that did not seem to phase the person I spoke with. I truly hated my most recent experience with this company; I will never go back there again. Please do not go here; you will regret it.

Pros: Good Doctor experience

Cons: Absolutely deplorable customer service

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Worst eye care provider to deal with. What was surprising is that I spoke with the manager there today, Noosha, who behaved quite rudely over the phone and told me that if you are unsatisfied with the lenses that were made for you, then simply do not come back to give us business. Bad Bad Bad !! especially coming out from the manager. Beware of the other associates working there as well. They simply do not care about repeat business and will not honor warrantly or mis-handled work. STAY AWAY !!!

0
★☆☆☆☆

Worst eye care provider to deal with. What was surprising is that I spoke with the manager there today, Noosha, who behaved quite rudely over the phone and told me that if you are unsatisfied with the lenses that were made for you, then simply do not come back to give us business. Bad Bad Bad !! especially coming out from the manager. Beware of the other associates working there as well. They simply do not care about repeat business and will not honor warrantly or mis-handled work. STAY AWAY !!!

Pros: None

Cons: All of the Above

 

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