Farmers Insurance-Andres F

★★★☆☆
  • 7322 Southwest Fwy 1525

    Houston, TX 77074

    Map & Directions
  • 281-313-0013

Insurance

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I had Farmers for about a year and I found another company offering similar coverage at a significant discount. I called and spoke to Hugo and asked that my policy be cancelled and he said he would do so. Three months later they are still deducting money from my bank account.

I called and was told I had to write a letter to have them stop and then I had to furnish proof of coverage for me to get any money back.

I asked the secretary to send me a letter confirming this conversation along with a sample of how I should word my request that I cancelled my policy, After a week, I have not received any communication.

0
★☆☆☆☆

I had Farmers for about a year and I found another company offering similar coverage at a significant discount. I called and spoke to Hugo and asked that my policy be cancelled and he said he would do so. Three months later they are still deducting money from my bank account.

I called and was told I had to write a letter to have them stop and then I had to furnish proof of coverage for me to get any money back.

I asked the secretary to send me a letter confirming this conversation along with a sample of how I should word my request that I cancelled my policy, After a week, I have not received any communication.

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I've been a customer of Hugo Salamanca Insurance agency for Farmers since he started and have enjoyed hassle-free and the response of courteous, friendly staff.

I've had a couple of unfortunate incidents for which his agency has provided me with the most professional and speedy response that adhere to my needs as a customer.

I highly recommend his agency for all your auto, home, and life insurance needs.

2
★★★★★

I've been a customer of Hugo Salamanca Insurance agency for Farmers since he started and have enjoyed hassle-free and the response of courteous, friendly staff.

I've had a couple of unfortunate incidents for which his agency has provided me with the most professional and speedy response that adhere to my needs as a customer.

I highly recommend his agency for all your auto, home, and life insurance needs.

Pros: speed, courtesy

 

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