accela limousine

★★★☆☆
  • 38 w 38

    New York, NY 10001

    Map & Directions
  • 888-982-3232

About accela limousine

Categories
  • Passenger Transportation
  • Limousine Services
  • Shuttles
  • Taxis

Transportation & Storage

Transportation & Storage
More choices in New York:
Resultset_next

NYC Express Limo & Car Service

244 5th Avenue, Suite Q-265 New York, NY

Resultset_next

NYC Party Bus, NYC Luxury Limousine

75 Maiden Lane Suite 227 New York, NY

3.1111 9
Hi! Sign in to let us know how accela limousine was?
Write a Review
.

I agree with the other unhappy reviewers. I don't usually write reviews, and I didn't have an account on here, but I made one so I could write my thoughts on this cab company. I reserved a cab for the airport but canceled two days ahead of time (you are supposed to cancel at least 24 hours ahead so you don't get billed), and my credit card was still charged. I have called no fewer than 8 times and talked to at least 5 different people there who have told me they will sort this out, but my account has not been credited after 2 months of pursuing this. This is a waste of time and energy, and it is a pity their service is not more organized. I hope others will have better luck if they choose to use this company, but I will not use them again.

1
★☆☆☆☆

I agree with the other unhappy reviewers. I don't usually write reviews, and I didn't have an account on here, but I made one so I could write my thoughts on this cab company. I reserved a cab for the airport but canceled two days ahead of time (you are supposed to cancel at least 24 hours ahead so you don't get billed), and my credit card was still charged. I have called no fewer than 8 times and talked to at least 5 different people there who have told me they will sort this out, but my account has not been credited after 2 months of pursuing this. This is a waste of time and energy, and it is a pity their service is not more organized. I hope others will have better luck if they choose to use this company, but I will not use them again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This was the worst experience of my life. DO NOT USE THIS SERVICE! There are other services with the same pricing, go with them instead! As a birthday surprise for my boyfriend I booked us a long weekend trip to NYC. I called and reserved a Linclon town car for to and from hotel. I wanted to treat him and impress him but when we arrived in NYC at JFK the driver was late and he had an old Chrysler 300 with the tint peeling off of it. He drove like a maniac and I do not scare easily in the car (I grew up in city life)..but if somone 20 feet in front of us hit their breaks he slammed his on causing me to at one point almost slide off the leather seats. I called and requested that for the ride back they make sure to send a Lincoln town car as originally agreed. That is all they did right this time. A Lincoln town car arrived but again the driver was late, he parked half way down the block from our hotel instead of pulling up front which was wide open and available, we had to have our door man go get him and instruct him to pull up, he talked on the phone to two different people, one in another language and another in english for 10 min's which was clearly a friend with whom he was making plans with for the next day outside of work, and his driving was even worse than the first one! He slammed on his breaks jerking us around constantly, over and over agian cut across 4 or 5 lanes almost causing accidents (which was not necessary at 10pm, there was practicaly no one on the highway!), and then amlost missed our exit. I absolutly recommend you do not ever use this service! I had called around and there are other car services that will offer the same pricing. I wish I had used one of them instead and next time will!!!

1
★☆☆☆☆

This was the worst experience of my life. DO NOT USE THIS SERVICE! There are other services with the same pricing, go with them instead! As a birthday surprise for my boyfriend I booked us a long weekend trip to NYC. I called and reserved a Linclon town car for to and from hotel. I wanted to treat him and impress him but when we arrived in NYC at JFK the driver was late and he had an old Chrysler 300 with the tint peeling off of it. He drove like a maniac and I do not scare easily in the car (I grew up in city life)..but if somone 20 feet in front of us hit their breaks he slammed his on causing me to at one point almost slide off the leather seats. I called and requested that for the ride back they make sure to send a Lincoln town car as originally agreed. That is all they did right this time. A Lincoln town car arrived but again the driver was late, he parked half way down the block from our hotel instead of pulling up front which was wide open and available, we had to have our door man go get him and instruct him to pull up, he talked on the phone to two different people, one in another language and another in english for 10 min's which was clearly a friend with whom he was making plans with for the next day outside of work, and his driving was even worse than the first one! He slammed on his breaks jerking us around constantly, over and over agian cut across 4 or 5 lanes almost causing accidents (which was not necessary at 10pm, there was practicaly no one on the highway!), and then amlost missed our exit. I absolutly recommend you do not ever use this service! I had called around and there are other car services that will offer the same pricing. I wish I had used one of them instead and next time will!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have used this company a couple of times for airport service and there great.Always on time and always clean nice cars with friendly drivers i would recommend them if want a good reliable car service

4
★★★★☆

I have used this company a couple of times for airport service and there great.Always on time and always clean nice cars with friendly drivers i would recommend them if want a good reliable car service

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The driver was very courteous and professional, that's where the positive review ends. This limo company quoted us a price well above the posted rates on their website. The electricity (lights, music, air conditioning) repeatedly shorted out in the back and we had to stop while the driver restarted the car several times to fix it. We were then told not to use the air conditioning in case that was the problem. The limo also blew a tire on the highway, which we had to attempt to fix ourselves as the driver had not experienced a flat before. When we attempted to contact management the next morning for a simple discount on a service that was both more expensive and of much less quality than advertised, we were accused of lying and told that it was our problem. I would definitely recommend using a different limousine service for whatever your needs are. In a saturated market and a service industry, I'm not sure how a company that treats its customers so contemptuously and dismissively can remain in business.

1
★☆☆☆☆

The driver was very courteous and professional, that's where the positive review ends. This limo company quoted us a price well above the posted rates on their website. The electricity (lights, music, air conditioning) repeatedly shorted out in the back and we had to stop while the driver restarted the car several times to fix it. We were then told not to use the air conditioning in case that was the problem. The limo also blew a tire on the highway, which we had to attempt to fix ourselves as the driver had not experienced a flat before. When we attempted to contact management the next morning for a simple discount on a service that was both more expensive and of much less quality than advertised, we were accused of lying and told that it was our problem. I would definitely recommend using a different limousine service for whatever your needs are. In a saturated market and a service industry, I'm not sure how a company that treats its customers so contemptuously and dismissively can remain in business.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a great ride with Accela Limousine there dependable and professional i would definitely use them again

4
★★★★☆

I had a great ride with Accela Limousine there dependable and professional i would definitely use them again

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Clean cars, polite drivers, affordable prices, Accela is a great service! I use them all the time whether it's to the airport of just a local drop, I get great service each time.

5
★★★★★

Clean cars, polite drivers, affordable prices, Accela is a great service! I use them all the time whether it's to the airport of just a local drop, I get great service each time.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a great ride with Accela Limousine the driver was very friendly and courteous i will definetly use them again

4
★★★★☆

I had a great ride with Accela Limousine the driver was very friendly and courteous i will definetly use them again

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a great experience with Accela Limousine there drivers are professional and friendly and there limousines are comfortable i will definitely use them again.

4
★★★★☆

I had a great experience with Accela Limousine there drivers are professional and friendly and there limousines are comfortable i will definitely use them again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Accela Limousine is a really good car service the driver was on time ,very easy going and friendly i had a very comfortable ride

4
★★★★☆

Accela Limousine is a really good car service the driver was on time ,very easy going and friendly i had a very comfortable ride

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used accela limousine, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review