Rodeo Ford

★★★★★
Earnhardt Auto Centers- No Bull since 1951
  • 13680 W Test Dr

    Goodyear, AZ 85338

    Cross street: I-10 & Litchfield Park

    Map & Directions
  • 623-298-3900

About Rodeo Ford

Hours
Sales Mon-Fri: 8:00am- 9:00pm Sat: 8:00am - 8:00pm Sun: 10:00am - 6:00pm Service Mon-Fri: 7:00am - 6:00pm Sat: 8:00am - 4:00pm Sun: Closed Parts Mon-Fri: 7:00am - 6:00pm Sat: 8:00am - 4:00pm Sun: Closed
4.5625 16
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I'm writing to tell you my experience with your Rodeo Ford Dealership in Goodyear AZ. First off I swapped my Toyota Tacoma and after 3+ hrs of haggling and getting up to walk out, a salesperson hit a printer button in front of me giving me

3
★★★★★

I'm writing to tell you my experience with your Rodeo Ford Dealership in Goodyear AZ. First off I swapped my Toyota Tacoma and after 3+ hrs of haggling and getting up to walk out, a salesperson hit a printer button in front of me giving me

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Hi Justin,

"Thank you all so much for making our experience of buying a 2003 Chevrolet Silverado 2500HD Extended Cab so easy!!! You all were amazing! We have bought several cars, new & used and our experience @ Rodeo Ford has by far been the BEST!! We will definitely be returning customers and will be glad to tell everyone that "Justin Lyons" sold it to me!" You guys are great :) Thanks again.
Many blessings to you all."

Tom Mercer & Jeanne Mercer
04/18/2012

5
★★★★★

Hi Justin,

"Thank you all so much for making our experience of buying a 2003 Chevrolet Silverado 2500HD Extended Cab so easy!!! You all were amazing! We have bought several cars, new & used and our experience @ Rodeo Ford has by far been the BEST!! We will definitely be returning customers and will be glad to tell everyone that "Justin Lyons" sold it to me!" You guys are great :) Thanks again.
Many blessings to you all."

Tom Mercer & Jeanne Mercer
04/18/2012

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I would like to express how happy I was with the entire Service staff. From making the appointment (they got me in at my convenience), to the shuttle ride both from and back to the dealership, to the estimate of the work I needed done, to

3
★★★★★

I would like to express how happy I was with the entire Service staff. From making the appointment (they got me in at my convenience), to the shuttle ride both from and back to the dealership, to the estimate of the work I needed done, to

.

GO SOMEWHERE ELSE FOR SERVICE REPAIRS, OK FOR SALES BUT NOT SERVICE. Brought in a ford truck with an electrical problem, service advisor Raul J. didnt really listen to the problem, got the vehicle returned to me with - flat front tire (on an explorer which are prone to roll overs), broken valve cover (from timing chain guide breaking-prob not their fault), window still completely down, grease hand prints all over white hood and still had to be towed home. I paid towing both ways. then found out that the original problem was not repaired, called Raul and he paid towing (after some hesitation). then he had repaired again and told me that it was the battery terminal and they replaced it for free (thought it was very nice of them). I asked if they would pay towing back home again for me (since i paid twice already) and after hesitating again, he agreed. waited 3 days and after no response to my 2 calls and messages i finally just paid for the towing...again. Get it home and find out that they did not replace the battery terminal, still the same old terminal, so either he lied or just didnt want to explain what the actual problem was in detail and took easy way out. Ended up fixing the timing chain myself and it runs great now (they said it needed new engine, only has 70k miles on it tho). Called the manager who intially said that they would refund my money for whole repair (which is more than generous) then after talking to his tech (and i presume Raul) sided with them and said he would not even covered the third tow bill but that since Raul "said" he'd cover the fourth back to my house (which he didnt) that to "mail" him the receipt and in a couple weeks theyd send me a check for it. He didnt care about: flat tire, window down (and unsecure for 2 days), grease all over hood, repair coming back, lied to about parts being put on that were not and the 3 days i was without it waiting for Raul to tow it which never happened. Very bad service from a large Ford dealer, use any other Ford dealership for service; Sanderson Ford is great, Tom Jones Ford is great really have never heard of such bad bad service from any other ford dealer in AZ.

1
★☆☆☆☆

GO SOMEWHERE ELSE FOR SERVICE REPAIRS, OK FOR SALES BUT NOT SERVICE. Brought in a ford truck with an electrical problem, service advisor Raul J. didnt really listen to the problem, got the vehicle returned to me with - flat front tire (on an explorer which are prone to roll overs), broken valve cover (from timing chain guide breaking-prob not their fault), window still completely down, grease hand prints all over white hood and still had to be towed home. I paid towing both ways. then found out that the original problem was not repaired, called Raul and he paid towing (after some hesitation). then he had repaired again and told me that it was the battery terminal and they replaced it for free (thought it was very nice of them). I asked if they would pay towing back home again for me (since i paid twice already) and after hesitating again, he agreed. waited 3 days and after no response to my 2 calls and messages i finally just paid for the towing...again. Get it home and find out that they did not replace the battery terminal, still the same old terminal, so either he lied or just didnt want to explain what the actual problem was in detail and took easy way out. Ended up fixing the timing chain myself and it runs great now (they said it needed new engine, only has 70k miles on it tho). Called the manager who intially said that they would refund my money for whole repair (which is more than generous) then after talking to his tech (and i presume Raul) sided with them and said he would not even covered the third tow bill but that since Raul "said" he'd cover the fourth back to my house (which he didnt) that to "mail" him the receipt and in a couple weeks theyd send me a check for it. He didnt care about: flat tire, window down (and unsecure for 2 days), grease all over hood, repair coming back, lied to about parts being put on that were not and the 3 days i was without it waiting for Raul to tow it which never happened. Very bad service from a large Ford dealer, use any other Ford dealership for service; Sanderson Ford is great, Tom Jones Ford is great really have never heard of such bad bad service from any other ford dealer in AZ.

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GO SOMEWHERE ELSE FOR SERVICE REPAIRS, OK FOR SALES BUT NOT SERVICE. Brought in a ford truck with an electrical problem, service advisor Raul J. didnt really listen to the problem, got the vehicle returned to me with - flat front tire (on

3
★★★★★

GO SOMEWHERE ELSE FOR SERVICE REPAIRS, OK FOR SALES BUT NOT SERVICE. Brought in a ford truck with an electrical problem, service advisor Raul J. didnt really listen to the problem, got the vehicle returned to me with - flat front tire (on

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A review of Michael Kemper that is well deserved! I was looking for a Ford Excursion with a diesel motor and found one on the Rodeo Ford website that was everything I was looking for. I was a little bit nervous as the vehicle was 1800 miles away from me and the price was just out of my price range but thought I would give it a shot and try to get it. I called Rodeo Ford and Michael Kemper answered my call. Michael was so kind and helpful to all my questions and sent me all the info with a ton of pictures I requested. Then I told him how much I could spend which was under the price they were asking and it took a couple of days to figure out how to work out a deal but Michael made things happen to get the deal done. So I flew down to Phoenix and Michael picked me up at the airport and took me to the dealership and made the deal work out even with an additional snag on the taxes due. I was so pleased this is the first time in my life of dealing with a dealership that I actually got a better deal than I was expecting and Michael is the most honest salesman that did everything he could do to make me feel pleased and make it work out.

5
★★★★★

A review of Michael Kemper that is well deserved! I was looking for a Ford Excursion with a diesel motor and found one on the Rodeo Ford website that was everything I was looking for. I was a little bit nervous as the vehicle was 1800 miles away from me and the price was just out of my price range but thought I would give it a shot and try to get it. I called Rodeo Ford and Michael Kemper answered my call. Michael was so kind and helpful to all my questions and sent me all the info with a ton of pictures I requested. Then I told him how much I could spend which was under the price they were asking and it took a couple of days to figure out how to work out a deal but Michael made things happen to get the deal done. So I flew down to Phoenix and Michael picked me up at the airport and took me to the dealership and made the deal work out even with an additional snag on the taxes due. I was so pleased this is the first time in my life of dealing with a dealership that I actually got a better deal than I was expecting and Michael is the most honest salesman that did everything he could do to make me feel pleased and make it work out.

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Michael, I want to thank you for the great service you showed to me when I came into Rodeo Ford. You and the staff there made the car buying ordeal much more pleasant. I have been to other car dealers and they were not pleasant or can I say they were quite rude. I went to the store today and a younger couple drove past me and was looking at my new car. They asked me where I bought it and were the people there nice, because they were at another car dealer on Bell Road and the man told me they were quite rude to them. I told them how nice everyone was and told them they should go over to your dealership.

I work in the medical field and believe me I will tell everyone about Rodeo Ford and how great you all were. I hope all of you have a great week and please keep up the good work. Again Michael, Thank you from the bottom of my heart.

5
★★★★★

Michael, I want to thank you for the great service you showed to me when I came into Rodeo Ford. You and the staff there made the car buying ordeal much more pleasant. I have been to other car dealers and they were not pleasant or can I say they were quite rude. I went to the store today and a younger couple drove past me and was looking at my new car. They asked me where I bought it and were the people there nice, because they were at another car dealer on Bell Road and the man told me they were quite rude to them. I told them how nice everyone was and told them they should go over to your dealership.

I work in the medical field and believe me I will tell everyone about Rodeo Ford and how great you all were. I hope all of you have a great week and please keep up the good work. Again Michael, Thank you from the bottom of my heart.

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Went through USAA sales service and found a suitable vehicle at Rodeo. We dealt with Mike Kemper and had a great
experience. The whole purchase took about 3 hours, but much of the work was done before we went in to the dealer.

Mike was very easy to deal with, as were the rest of the staff. Would recommend highly to anyone.

5
★★★★★

Went through USAA sales service and found a suitable vehicle at Rodeo. We dealt with Mike Kemper and had a great
experience. The whole purchase took about 3 hours, but much of the work was done before we went in to the dealer.

Mike was very easy to deal with, as were the rest of the staff. Would recommend highly to anyone.

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This was by far the best experience I have had buying a car. I will make sure to send everyone I know who wants a good deal to Justin. He does an excellent job making sure that I had all of the information that I needed to make an informed

3
★★★★★

This was by far the best experience I have had buying a car. I will make sure to send everyone I know who wants a good deal to Justin. He does an excellent job making sure that I had all of the information that I needed to make an informed

.

I arrive at Rodeo Ford after setting an appointment with Justin and he greets me shortly thereafter. He has my car ready and clean for me ... we made the deal in under 1 hour and I was on my way ... I would definetley recommend Justin and

3
★★★★★

I arrive at Rodeo Ford after setting an appointment with Justin and he greets me shortly thereafter. He has my car ready and clean for me ... we made the deal in under 1 hour and I was on my way ... I would definetley recommend Justin and

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Took a longtime b/c they were EXTREMELY busy, but thats a good thing right? Otherwise it was a great, no pressure experience. Justin was very professional as well as everyone that we worked with over the 2 days that we were there. I liked everyone down at Rodeo Ford so much I bought TWO Fords! Thanks Guys!

2
★★★★☆

Took a longtime b/c they were EXTREMELY busy, but thats a good thing right? Otherwise it was a great, no pressure experience. Justin was very professional as well as everyone that we worked with over the 2 days that we were there. I liked everyone down at Rodeo Ford so much I bought TWO Fords! Thanks Guys!

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I set up my purchase online and I was very pleased. Justin and the staff was very, very professional and I was treated like family, instead of someone he could make money on. They do it differently at Rodeo. I have referred my parents to Rodeo and they will be in great hands. I really had a good time working with these guys ... thanks Justin!

2
★★★★★

I set up my purchase online and I was very pleased. Justin and the staff was very, very professional and I was treated like family, instead of someone he could make money on. They do it differently at Rodeo. I have referred my parents to Rodeo and they will be in great hands. I really had a good time working with these guys ... thanks Justin!

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A special thaks to Ruben Mendez from Rodeo Ford. Ruben and Andrew made my experince great, no back and forth.. just a good deal on a car that I wanted. The paperwork was fast and by the time I was done with the finance guy, my car was washed and waiting for me. I had a great time buying from these guys and dealership. I recomend the Dealership and the awsome way they do business. Rodeo Ford Sold Me!

2
★★★★★

A special thaks to Ruben Mendez from Rodeo Ford. Ruben and Andrew made my experince great, no back and forth.. just a good deal on a car that I wanted. The paperwork was fast and by the time I was done with the finance guy, my car was washed and waiting for me. I had a great time buying from these guys and dealership. I recomend the Dealership and the awsome way they do business. Rodeo Ford Sold Me!

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Jim Mitchel at Pioneer Ford is no BSer. He told me in advance that it'll take a while to get the car the meets my requirements. He came through with flying colors today. The transaction was flawless Jim's secretary April handled all the paperwork without any errors and she was very pleasant to work with. .

2
★★★★★

Jim Mitchel at Pioneer Ford is no BSer. He told me in advance that it'll take a while to get the car the meets my requirements. He came through with flying colors today. The transaction was flawless Jim's secretary April handled all the paperwork without any errors and she was very pleasant to work with. .

Pros: straight talk, what you hear on the phone is what you get.

Cons: took a while to get the car I wanted

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Had a wheel alignment done on my 66 Mustang that I had spent two years restoring.
The service techs butchered the paint in and outside of the engine bay with their tools.
I filed a complaint with the service rep. NO RESPONSE.
Careless , irresponsible treatment by Pioneer Ford. BEWARE!

0
★☆☆☆☆

Had a wheel alignment done on my 66 Mustang that I had spent two years restoring.
The service techs butchered the paint in and outside of the engine bay with their tools.
I filed a complaint with the service rep. NO RESPONSE.
Careless , irresponsible treatment by Pioneer Ford. BEWARE!

Pros: Has ability to do what is required

Cons: Doesn't care about customer satisfaction

Review Partner
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GO SOMEWHERE ELSE FOR SERVICE REPAIRS, OK FOR SALES BUT NOT SERVICE. Brought in a ford truck with an electrical problem, service advisor Raul J. didnt really listen to the problem, got the vehicle returned to me with - flat front tire (on

1
★★☆☆☆

GO SOMEWHERE ELSE FOR SERVICE REPAIRS, OK FOR SALES BUT NOT SERVICE. Brought in a ford truck with an electrical problem, service advisor Raul J. didnt really listen to the problem, got the vehicle returned to me with - flat front tire (on

Message from Rodeo Ford

The Earnhardt family has been serving the valley since 1951. Visit us for the best customer service in the valley.

More about Rodeo Ford

Service Center, Detailing, Courtesy Shuttle, Parts & Accessories, Comfortable Waiting Area, Childrenā??s Play Area, New, Used, Pre-Owned, Certified Pre-Owned, Hybrid, Manufacturer Certified & Commercial/Fleet Vehicles.

 

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