Green Towing

★★★★☆
24 hour auto Towing services
  • 14252 Culver Dr Ste A-273

    Irvine, CA 92604

    Map & Directions
  • 949-258-6853

About Green Towing

Hours
24 hour

Automotive

Automotive
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I picked Green towing because it was located in Irvine, where I am presently residing. I picked Green Towing because of their 30 min turn around and commitment to service. I picked Green Towing due to the lofty reviews posted on their website. \nBoy, was I in for a rude awakening. . . First of all, their headquarters is located in Irvine, but their contractors come anywhere from Orange County. When I first called Green towing, a seemingly deceptively pleasant woman on the phone told me that someone would be over in 30 minutes! I waited. . .and waited, until my BF told me that someone called him on his phone and he couldn't interpret what he was saying aka the guys' English was terrible. I was able to finally get in contact with the contractor and he said, he'd be right over in 30 minutes. So now we are at a 1 hr total waiting time. I called back the workers at Green Towing and they apologized and told me that they would tell him where I was located.\nAn hour and a half passed... and I stood looking at the phone in anger and impatience. I . got. angry. I called back Green Towing and told them the situation, 1.5 hrs of waiting was UNACCEPTABLE. The woman apologized and tried to blame it on an accident that was causing the delay. I told her, ""LISTEN, I used to commute from Irvine to LA and that is a 45 mile drive to work. I would get there TOPS 1.5 hrs INCLUDING traffic accidents!!!!!!!"". WTF, was this woman defending her contractor for?\nThe contractor called me, 1 hr 40min into my wait, asking me for further directions- after I specifically TOLD him to get off the 405 south onto Jamboree. He called and said "" I think i'm lost..."" I almost blew my lid. ""This is RIDICULOUS! I told you, you are supposed to get off the 405 S, you TOLD me you knew where you were going, you are supposedly familiar with IRVINE and now you're LOST?!?!?!"" He apologized profusely and I was NOT HAVING it. I told him to NEVER cal the number again and to forget about the service.\nI called back Green Towing and asked that I have a towing company send me a truck within 10 minutes IMMEDIATELY (this was now 2 hrs into waiting). One of the girls sheepishly said "" oh, I'll have to talk to my manager about that"".. The moronic contractor called me back and asked if I still needed a truck to jump start my car since he was now ""10 minutes away"". I had no choice but to concede. \nHe finally made it to the place and the look I gave him gave Anthony Hamilton a run for his money. He asked me if I wanted to sit up front to show him where my car was. R U F'ING KIDDING ME?!?!?!\nIn the end, I was 2 hrs late to work, and -$80 poorer. According to the contractor the service would have cost $150 and they were giving me a discount at $80. Wow, I should not have paid a dime. The only reason why I paid was to get to work and I did NOT have time to call back the wretched women at Green Towing (who btw gave my BF attitude about how I did not give them a call back number exclaiming ""what kind of person doesn't give back a call back number?!?!"" - uh maybe bc I don't get service in the apt and my phone is dead???)\nSo the guy doesnt even have a flashlight on him (our garage is dark) .. most uNPREPARED guy EVER. I had to use the light from my roommate's cell phone to see which lever to pop the hood... OMG FAIL/FACE PALM/FML. UGH. The whole experience left me on tilt and the rest of the morning was just freakin downhill from there.\nSome final thoughts I have? I would not wish Green Towing's service on my worst enemy. It was THE WORST customer service experience I HAVE EVER had. I've UNDOUBTEDLY have had better service from a 76 gas station. I've never hated on a company so much and YELLED at other people before. I am usually a very sympathetic person, but the communication b/w the contractor and the company was NON -EXISTENT.. neither knew the difference b/w their hand from their ----. \nWORST. EXPERIENCE. EVER. (DOES NOT EVEN DESERVE 1 STAR)\n\n\n\n\n

0
★☆☆☆☆

I picked Green towing because it was located in Irvine, where I am presently residing. I picked Green Towing because of their 30 min turn around and commitment to service. I picked Green Towing due to the lofty reviews posted on their website. \nBoy, was I in for a rude awakening. . . First of all, their headquarters is located in Irvine, but their contractors come anywhere from Orange County. When I first called Green towing, a seemingly deceptively pleasant woman on the phone told me that someone would be over in 30 minutes! I waited. . .and waited, until my BF told me that someone called him on his phone and he couldn't interpret what he was saying aka the guys' English was terrible. I was able to finally get in contact with the contractor and he said, he'd be right over in 30 minutes. So now we are at a 1 hr total waiting time. I called back the workers at Green Towing and they apologized and told me that they would tell him where I was located.\nAn hour and a half passed... and I stood looking at the phone in anger and impatience. I . got. angry. I called back Green Towing and told them the situation, 1.5 hrs of waiting was UNACCEPTABLE. The woman apologized and tried to blame it on an accident that was causing the delay. I told her, ""LISTEN, I used to commute from Irvine to LA and that is a 45 mile drive to work. I would get there TOPS 1.5 hrs INCLUDING traffic accidents!!!!!!!"". WTF, was this woman defending her contractor for?\nThe contractor called me, 1 hr 40min into my wait, asking me for further directions- after I specifically TOLD him to get off the 405 south onto Jamboree. He called and said "" I think i'm lost..."" I almost blew my lid. ""This is RIDICULOUS! I told you, you are supposed to get off the 405 S, you TOLD me you knew where you were going, you are supposedly familiar with IRVINE and now you're LOST?!?!?!"" He apologized profusely and I was NOT HAVING it. I told him to NEVER cal the number again and to forget about the service.\nI called back Green Towing and asked that I have a towing company send me a truck within 10 minutes IMMEDIATELY (this was now 2 hrs into waiting). One of the girls sheepishly said "" oh, I'll have to talk to my manager about that"".. The moronic contractor called me back and asked if I still needed a truck to jump start my car since he was now ""10 minutes away"". I had no choice but to concede. \nHe finally made it to the place and the look I gave him gave Anthony Hamilton a run for his money. He asked me if I wanted to sit up front to show him where my car was. R U F'ING KIDDING ME?!?!?!\nIn the end, I was 2 hrs late to work, and -$80 poorer. According to the contractor the service would have cost $150 and they were giving me a discount at $80. Wow, I should not have paid a dime. The only reason why I paid was to get to work and I did NOT have time to call back the wretched women at Green Towing (who btw gave my BF attitude about how I did not give them a call back number exclaiming ""what kind of person doesn't give back a call back number?!?!"" - uh maybe bc I don't get service in the apt and my phone is dead???)\nSo the guy doesnt even have a flashlight on him (our garage is dark) .. most uNPREPARED guy EVER. I had to use the light from my roommate's cell phone to see which lever to pop the hood... OMG FAIL/FACE PALM/FML. UGH. The whole experience left me on tilt and the rest of the morning was just freakin downhill from there.\nSome final thoughts I have? I would not wish Green Towing's service on my worst enemy. It was THE WORST customer service experience I HAVE EVER had. I've UNDOUBTEDLY have had better service from a 76 gas station. I've never hated on a company so much and YELLED at other people before. I am usually a very sympathetic person, but the communication b/w the contractor and the company was NON -EXISTENT.. neither knew the difference b/w their hand from their ----. \nWORST. EXPERIENCE. EVER. (DOES NOT EVEN DESERVE 1 STAR)\n\n\n\n\n

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Did you know that this towing also offer locksmith services like key programming. Because I did not and then one day when I needed car towing service I mentioned to the auto mechanic that I also needed key programming and he told me that he would be able to do the key programming for me himself! It was so great not to have to call two different services. Thank you this towing.

2
★★★★★

Did you know that this towing also offer locksmith services like key programming. Because I did not and then one day when I needed car towing service I mentioned to the auto mechanic that I also needed key programming and he told me that he would be able to do the key programming for me himself! It was so great not to have to call two different services. Thank you this towing.

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When I locked my keys in the trunk of my car I didn?t know what to do. I called a couple of locksmith services but they either didn?t pick up or couldn?t get out to see me for hours. So I then tried this company, they said they could open trunk for me with their locksmith services and the best part is that this company said an auto locksmith would be there to help me in 30 minutes or less. I was really impressed with the auto locksmith services of this company and I would defiantly call them again.

2
★★★★★

When I locked my keys in the trunk of my car I didn?t know what to do. I called a couple of locksmith services but they either didn?t pick up or couldn?t get out to see me for hours. So I then tried this company, they said they could open trunk for me with their locksmith services and the best part is that this company said an auto locksmith would be there to help me in 30 minutes or less. I was really impressed with the auto locksmith services of this company and I would defiantly call them again.

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This company towed my car for me and I was very satisfied with their service. they were quick to come to my location and towed my car to wherever I wanted for a great price. Thanks again these guys! If you ever need to get anything towed defiantly give these guys a call. Their the best in the business.

2
★★★★★

This company towed my car for me and I was very satisfied with their service. they were quick to come to my location and towed my car to wherever I wanted for a great price. Thanks again these guys! If you ever need to get anything towed defiantly give these guys a call. Their the best in the business.

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If you need auto battery repairs I recommend Auto Towing. They can help you with anything related to auto battery repairs. They can even help if you are stuck on the side of the road in the middle of nowhere because they also offer roadside assistance. I used their auto battery repairs services and I was very satisfied. Auto Towing are a great option if you find yourself in a tight spot and need auto mechanic services.

2
★★★★★

If you need auto battery repairs I recommend Auto Towing. They can help you with anything related to auto battery repairs. They can even help if you are stuck on the side of the road in the middle of nowhere because they also offer roadside assistance. I used their auto battery repairs services and I was very satisfied. Auto Towing are a great option if you find yourself in a tight spot and need auto mechanic services.

 

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