Villa Florence Hotel

★★★☆☆
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  • 225 Powell St

    San Francisco, CA 94102

    Map & Directions
  • 415-397-7700

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Great location near Union Square-close to shopping, fine restaurants, theaters. Cozy rooms, coffee bar and Kulletos Restaurant located in the Lobby. Friendly helpful staff.

1
★★★☆☆

Great location near Union Square-close to shopping, fine restaurants, theaters. Cozy rooms, coffee bar and Kulletos Restaurant located in the Lobby. Friendly helpful staff.

Pros: Location, cleaniness, charm

Cons: better pillows

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We recently stayed at the Villa Florence while in SF on business. I can not say enough about our wonderful stay. My husband had to have items shipped ahead to the hotel and upon our arrival they had them already set-up in the hotels walk-in refrigerator.The staff was very attentive to our needs and any requests we had. The rooms have recently been updated. Our room had a small sitting room where my husband could work. Most definitely ask for a room in the back, being on Powell Street it can be very noisy.

5
★★★★★

We recently stayed at the Villa Florence while in SF on business. I can not say enough about our wonderful stay. My husband had to have items shipped ahead to the hotel and upon our arrival they had them already set-up in the hotels walk-in refrigerator.The staff was very attentive to our needs and any requests we had. The rooms have recently been updated. Our room had a small sitting room where my husband could work. Most definitely ask for a room in the back, being on Powell Street it can be very noisy.

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First - I will say that the beds are comfortable and the room is clean. But I was in a tiny, cubical sized room with paper thin walls. I could not order any food because the phone was out, and the shower leaked. After my stay, I did complete the survey, and they addressed the concern, which is why I am still rating this as a 'satisfactory' hotel - I am convinced that I was an exception.

3
★★★☆☆

First - I will say that the beds are comfortable and the room is clean. But I was in a tiny, cubical sized room with paper thin walls. I could not order any food because the phone was out, and the shower leaked. After my stay, I did complete the survey, and they addressed the concern, which is why I am still rating this as a 'satisfactory' hotel - I am convinced that I was an exception.

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Lovely room, impeccable service and charming lobby/restaurant. We needed some extra help since we had our dog with us and were holding a meeting in the hotel. At every turn, the staff took extra pains to help us and smooth our path. Rooms are not big, but more than adequate. This is our first choice for a San Francisco small hotel.

2
★★★★☆

Lovely room, impeccable service and charming lobby/restaurant. We needed some extra help since we had our dog with us and were holding a meeting in the hotel. At every turn, the staff took extra pains to help us and smooth our path. Rooms are not big, but more than adequate. This is our first choice for a San Francisco small hotel.

Pros: service, comfortable room

Cons: none...and I am pretty fussy

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We had what I think is one of the larger rooms (#601- w/ 2 double beds and room for a roll away), a corner room overlooking the Powell/O'Farrell intersection. There was street noise, but except for the cable cars, no more than you would experience in any downtown hotel in SF or other city. The room was very clean and ours looked as if it had been remodeled recently. I had called ahead for a roll away and was quoted half their usual daily rate. When we checked in they were going to charge the higher rate. When I explained the phone call, the clerk conferred with her supervisor, apologized and charged the lower rate. This was a family vacation, so my sister, and my brother & sister-in-law were also staying in the VF. Each had rooms with king beds, but the rooms were small. The lobby is charming with frescoes, comfy seating, and it overlooks Kuleto's restaurant. In the a.m., it was a great place to plan our daily explorations over complimentary coffee. The wine tasting was a nice way to begin the evening after freshening up. The location between the Powell/Market cable car terminus (& BART station) and Union Square gave us an opportunity to interact with a very interesting cross section of society. We found the staff to be friendly, accommodating, and most helpful. The concierge bent over backwards to take care of our requests. Because of the location, its quirky charm, and character I would recommend it for a vacation stay. However, I don't think it would be near the top of my list if I was traveling on business.

2
★★★★☆

We had what I think is one of the larger rooms (#601- w/ 2 double beds and room for a roll away), a corner room overlooking the Powell/O'Farrell intersection. There was street noise, but except for the cable cars, no more than you would experience in any downtown hotel in SF or other city. The room was very clean and ours looked as if it had been remodeled recently. I had called ahead for a roll away and was quoted half their usual daily rate. When we checked in they were going to charge the higher rate. When I explained the phone call, the clerk conferred with her supervisor, apologized and charged the lower rate. This was a family vacation, so my sister, and my brother & sister-in-law were also staying in the VF. Each had rooms with king beds, but the rooms were small. The lobby is charming with frescoes, comfy seating, and it overlooks Kuleto's restaurant. In the a.m., it was a great place to plan our daily explorations over complimentary coffee. The wine tasting was a nice way to begin the evening after freshening up. The location between the Powell/Market cable car terminus (& BART station) and Union Square gave us an opportunity to interact with a very interesting cross section of society. We found the staff to be friendly, accommodating, and most helpful. The concierge bent over backwards to take care of our requests. Because of the location, its quirky charm, and character I would recommend it for a vacation stay. However, I don't think it would be near the top of my list if I was traveling on business.

Pros: Lobby, cleanliness, great location

Cons: Maze-like hallways

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i am still in shock from the absolutely horrendous experience i had at this hotel. i cant believe this is a kimpton property. the rooms are cramped, the bathrooms dreadful, the beds uncomfortable, the noise from the streetcars on Powell completely over the top, and the serivice, well, jawdroppingly bad. the valet lost the keys to my rental car and proceeded to spend the next hour melodramatically checking his pockets and rifling through drawers and making excuses and acting like i had seriously inconvenienced _him_. at one point, he actually suggested that i pay for a tow truck for the car and then submit the receipt (!!). and this wasn't the only issue. i would write more, but i am too exhausted from this ordeal. my advice: avoid this place at all cost.

0
★☆☆☆☆

i am still in shock from the absolutely horrendous experience i had at this hotel. i cant believe this is a kimpton property. the rooms are cramped, the bathrooms dreadful, the beds uncomfortable, the noise from the streetcars on Powell completely over the top, and the serivice, well, jawdroppingly bad. the valet lost the keys to my rental car and proceeded to spend the next hour melodramatically checking his pockets and rifling through drawers and making excuses and acting like i had seriously inconvenienced _him_. at one point, he actually suggested that i pay for a tow truck for the car and then submit the receipt (!!). and this wasn't the only issue. i would write more, but i am too exhausted from this ordeal. my advice: avoid this place at all cost.

Cons: bad service, tiny rooms, not worth it

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Tiny rooms. Even tinier bathrooms. VERY noisy if you get a room facing Powell--regardless of what floor you're on. I do NOT recommend for business travelers. The "free hi-speed wireless" Internet connection they promised never worked, and I couldn't get anyone on the staff to care.
There was a major mess-up with my room (not going to go into details here), but it was the staff's fault, and they were completely unapologetic. I've stayed at other Kimpton hotels before and been happy. This one was a BIG let-down.

1
★★☆☆☆

Tiny rooms. Even tinier bathrooms. VERY noisy if you get a room facing Powell--regardless of what floor you're on. I do NOT recommend for business travelers. The "free hi-speed wireless" Internet connection they promised never worked, and I couldn't get anyone on the staff to care.
There was a major mess-up with my room (not going to go into details here), but it was the staff's fault, and they were completely unapologetic. I've stayed at other Kimpton hotels before and been happy. This one was a BIG let-down.

Pros: Location

Cons: , Uncaring Staff, Tiny Rooms

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friendly, professional service. room as advertised. interesting architectural details. excellent food in both coffee shop and restaurant. right on cable car line. however,the Union Square area is over-run with agressive panhandlers. unless you have business at the convention center, stay in another part of the city.

2
★★★★☆

friendly, professional service. room as advertised. interesting architectural details. excellent food in both coffee shop and restaurant. right on cable car line. however,the Union Square area is over-run with agressive panhandlers. unless you have business at the convention center, stay in another part of the city.

Pros: convenient, good value

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Villa Florence lost our reservations and was not at all helpful finding us other accomodations. The staff was rude not only to us, but to other guests as we observed during the 2 hours we sat in the lobby trying to find another hotel with an available room. I would not recommend this hotel.

0
★☆☆☆☆

Villa Florence lost our reservations and was not at all helpful finding us other accomodations. The staff was rude not only to us, but to other guests as we observed during the 2 hours we sat in the lobby trying to find another hotel with an available room. I would not recommend this hotel.

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This hotel has a great location but the rooms are small and rather funky compared to other hotels in the area. I'd give it 2.5 stars at the most.

1
★★★☆☆

This hotel has a great location but the rooms are small and rather funky compared to other hotels in the area. I'd give it 2.5 stars at the most.

Pros: Aveda toiletries, CD player, location

Cons: , shopworn

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If you are looking to stay in San Francisco for a good value, the Villa Florence may be for you. It is a nice hotel, but the rooms are small, and the bathrooms are also very small. It is not a bad place, but definitely not one of the nicest in town.

1
★★★☆☆

If you are looking to stay in San Francisco for a good value, the Villa Florence may be for you. It is a nice hotel, but the rooms are small, and the bathrooms are also very small. It is not a bad place, but definitely not one of the nicest in town.

Pros: Price, Location

Cons: Small Rooms

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I love hotels from the Kimpton Group family, and this one almost made it. The lobby is fun, the location is great, the wine reception every night from 5-6pm is enjoyable, but the rooms are lacking. We got a great rate on Hotwire. If you are staying for a longer time than maybe a few nights, I would reccommend one of the bigger hotels. The rooms here are just too small, and the bathroom is 5x3'. The valet though is the worst in the city! They left our windows open during the rainstorm wherever it is that they parked my car, and when we got in there were water drops everywhere, and the seats in the front were drenched!! Park down the street in a gargage that has overnight service or don't rent a car, it's not worth the $30 they charge a night for parking!

2
★★★★☆

I love hotels from the Kimpton Group family, and this one almost made it. The lobby is fun, the location is great, the wine reception every night from 5-6pm is enjoyable, but the rooms are lacking. We got a great rate on Hotwire. If you are staying for a longer time than maybe a few nights, I would reccommend one of the bigger hotels. The rooms here are just too small, and the bathroom is 5x3'. The valet though is the worst in the city! They left our windows open during the rainstorm wherever it is that they parked my car, and when we got in there were water drops everywhere, and the seats in the front were drenched!! Park down the street in a gargage that has overnight service or don't rent a car, it's not worth the $30 they charge a night for parking!

Pros: Lobby/Restaurant, Location, Price

Cons: VALET, Rooms are too small, Furniture is worn

Editorial from

Villa Florence is another old hotel that has been spruced up for a new life in the modern era. The Italianate lobby is attractive, with a fireplace, plush seating and a fresco depicting Florence. This Old World Italian theme pervades theā€¦

 

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