Mercedes-Benz Of Santa Rosa

★★★★☆
Mercedes Benz – visit your local Mercedes dealer or visit us online and build your own Mercedes. Your specificartions. Your Mercedes.
  • 2885 Corby Ave

    Santa Rosa, CA 95407

    Map & Directions
  • 707-542-4810

3.6667 3
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I wish I had made the drive to Marin or Berkeley to purchase my new Volvo because Smothers' service department employs the most incompetent mechanics I've ever encountered. My '08 vehicle has been in for two separate, minor repairs and both times the repair was not done correctly the first (or second) time. The staff has very poor communication skills and the woman at the service desk is very unfriendly...It is nearly impossible to ever get a loner car from them so you will get to know the courtesy drivers very well.

2
★★☆☆☆

I wish I had made the drive to Marin or Berkeley to purchase my new Volvo because Smothers' service department employs the most incompetent mechanics I've ever encountered. My '08 vehicle has been in for two separate, minor repairs and both times the repair was not done correctly the first (or second) time. The staff has very poor communication skills and the woman at the service desk is very unfriendly...It is nearly impossible to ever get a loner car from them so you will get to know the courtesy drivers very well.

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My family and I have been taking our Volvo's here to get serviced and to buy our new Volvo's and we have only got good things to say about this Dealership. They are very friendly and out going. Smothers is full of great people from the front desk to the mechanics. I recommend getting your Volvo serviced their. I alos recommend Alex as your service agent, he is great!

5
★★★★★

My family and I have been taking our Volvo's here to get serviced and to buy our new Volvo's and we have only got good things to say about this Dealership. They are very friendly and out going. Smothers is full of great people from the front desk to the mechanics. I recommend getting your Volvo serviced their. I alos recommend Alex as your service agent, he is great!

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We have had our 1998 Mercedes sedan serviced here for 6 years and have received excellent service each time. Knowledgeable and friendly staff always has the timing the appointments down and gives loaners out, if more than a few hours. Might be pricey but knowing they are doing a quality job on an import is very comfortable. Very spacious and clean waiting room.

4
★★★★☆

We have had our 1998 Mercedes sedan serviced here for 6 years and have received excellent service each time. Knowledgeable and friendly staff always has the timing the appointments down and gives loaners out, if more than a few hours. Might be pricey but knowing they are doing a quality job on an import is very comfortable. Very spacious and clean waiting room.

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