American Auto Glass Repair

★★★★☆
Free Phone Quotes - $10 OFF Any New Windshield or Glass - Free Same Day Mobile Service
  • 15774 South La Grange Road

    Orland Park, IL 60462

    Map & Directions
  • 708-290-1352

About American Auto Glass Repair

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I recently had my car window broken into and needed a new passenger side window put into my car. I called around all my local window repair shops and I read good reviews about American Glass. I am writing on here today to ADVISE OTHERWISE. When I called I spoke to a gentleman on the phone who was very nice and gave me a price for $179 out the door with tax, a full warranty & clean up. He also said he could come the next day. I made the appointment and the following morning bright & early the window guy was at my door. He didn't have on any ID or a Work Truck - but he had my info and the right glass. I sat in my front window and watched him work while I had my coffee. He seemed to know exactly what he was doing and at the time I was very pleased.

When he finished up and it was time to pay - I was told from the company that we could pay with credit card. Well - he didn't have anything on him for that. My only other option was cash - which would have been fine - up until the time when he said that would be $190. I explained that the man on the phone quoted me at 179. He then continued on to say he, doesn't have change - how much do I have on me? This made me uneasy. Luckily - I had $180 in cash - but this is not how I handle business and I felt very uncomfortable giving cash. I asked about my warranty and my receipt and he said "uhh I have that at the office" - he took my email and said he would send it to me once he returned back.

I never received this information.

Since then- myself and my daughter have called the company NUMEROUS times asking for a receipt and proof of warranty and we have been only given the run around. Anytime we ask for a manger or the owner he is not there. I have been told at least 10 times that I would get a call back which I never do. I was told they would email me two separate times no email.

This business is not ran how it should be especially in an area like Orland Park. I highly suggest going elsewhere.

1
★☆☆☆☆

I recently had my car window broken into and needed a new passenger side window put into my car. I called around all my local window repair shops and I read good reviews about American Glass. I am writing on here today to ADVISE OTHERWISE. When I called I spoke to a gentleman on the phone who was very nice and gave me a price for $179 out the door with tax, a full warranty & clean up. He also said he could come the next day. I made the appointment and the following morning bright & early the window guy was at my door. He didn't have on any ID or a Work Truck - but he had my info and the right glass. I sat in my front window and watched him work while I had my coffee. He seemed to know exactly what he was doing and at the time I was very pleased.

When he finished up and it was time to pay - I was told from the company that we could pay with credit card. Well - he didn't have anything on him for that. My only other option was cash - which would have been fine - up until the time when he said that would be $190. I explained that the man on the phone quoted me at 179. He then continued on to say he, doesn't have change - how much do I have on me? This made me uneasy. Luckily - I had $180 in cash - but this is not how I handle business and I felt very uncomfortable giving cash. I asked about my warranty and my receipt and he said "uhh I have that at the office" - he took my email and said he would send it to me once he returned back.

I never received this information.

Since then- myself and my daughter have called the company NUMEROUS times asking for a receipt and proof of warranty and we have been only given the run around. Anytime we ask for a manger or the owner he is not there. I have been told at least 10 times that I would get a call back which I never do. I was told they would email me two separate times no email.

This business is not ran how it should be especially in an area like Orland Park. I highly suggest going elsewhere.

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As a woman, I was very happy that they didn??t treat me differently, jack up the price or try any funny stuff. A very good and stable company.

2
★★★★★

As a woman, I was very happy that they didn??t treat me differently, jack up the price or try any funny stuff. A very good and stable company.

.

Unlike many places I have dealt with, these guys are honest and know what they're doing. Didn't have to worry about the price going up at the last minute, and the new windshield they installed looks even better than the original.

2
★★★★★

Unlike many places I have dealt with, these guys are honest and know what they're doing. Didn't have to worry about the price going up at the last minute, and the new windshield they installed looks even better than the original.

Message from American Auto Glass Repair

We specialize in windshield replacement and new auto glass. We offer same day service, and we come to you! If you need to repair chipped glass, or cracked glass, call us, we are the experts!

More about American Auto Glass Repair

Windshield Replacement , New Windshield , Auto Glass Repair , Car Glass Repair , Door Glass Repair , New Car Door , Door Glass Replacement , Broken Windshield , Cracked Windshield , Mobile Auto Glass Service , Mobile Auto Glass Repair , Cheap Win

 

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