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This place has gone down hill. Sean has gotten lazy. I dropped my car off for an oil change and a tune up. A different employee said Sean would call and give me more details about the tune up. Fine. 4:45PM No call. The oil change was done, but no communication about the tune up. I have had other stuff done here, for a lot of money, but these people have NO LOYALTY to their returning customers.
Now I should also mention that my oil change was $53.39 !!!!
And according to the receipt, $10.91 of that was for "Parts" What kind of parts do you need for an oil change? NONE. This was separate froth the actual oil cost.
These guys are RIP-OFFS.
Don't buy snacks, cigarettes, gas or services from this place.
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I have been getting expert service here for quite a while and I love how well they do their job, thank you for being so good!
December 06, 2011Was this review helpful to you?
Great job, very professional, thank you for everything! . .
December 02, 2011Was this review helpful to you?
I brought my car here over the weekend and they took great care of me, I don't understand why others haven't loved the service as much as I have! I was treated with respect and everything was taken care of fast and correctly. Just wanted to thank you all for your help!! I will return if necessary.
November 14, 2011Was this review helpful to you?
Latest reviews from Citysearch.
Thank you for providing the kind of service that is so rare these days. You all are so friendly and make sure that everything is done right, you even know me by name! Very helpful with any questions and the prices are the best. I'd be a fool to go anywhere else. I am very happy with everything.
Rock on!!! Keep up the amazing work!
Great job, very professional, thank you for everything!
I brought my car here over the weekend and they took great care of me, I don't understand why others haven't loved the service as much as I have! I was treated with respect and everything was taken care of fast and correctly. Just wanted to thank you all for your help!! I will return if necessary.
Went in to have car fixed and was told it would be 69.00 just to look at it! I said no thanks! He followed me to my car arguing with me...felt like he was trying to intimidate me to get my car inspected there... Do they actually do repairs or just inspections?
Pulled up and was taken right away for the smog check service. The guys were friendly and the service was quick. Convenient for the West Hollywood area too. Could use some work as regards the waiting room though...that part was pretty pathetic. Otherwise, a good experience.
Pros: Friendly. Quick.
Cons: Waiting room was kinda eh
I just moved to LA from Chicago and we have to register our car, which of course requires a smog check. I looked for places near work (in West Hollywood) and found this place on Santa Monica Blvd. Mornings seem to be the best time, as lines are shorter, if there at all. The guys were friendly enough, and I was in and out within a half hour. Attached is a gas station as well as a mini-mart. They also seem to do auto repairs. I'll go back.
