Linden Optometry PC

★★★★☆
  • 477 E Colorado Blvd

    Pasadena, CA 91101

    Cross street: <p>On Colorado Blvd between Los Robles and Oakland.&#x000A0; Free Parking in the Rear (enter from Union St or Oakland).</p>

    Map & Directions
  • 626-440-0500

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I took my elderly father to Dr. Lindens office because I was concerned about his vision. DR. Marian Yan was his examining doctor and she make us feel like VIPs! Talk about a thorough eye exam. I have never seen an eye doctor spend so much time with her patients. She also explained and advised my dad why he should have a dilation of his pupils. She tooks care of him like he was her own dad. She was very patient and courteous. Thank you Dr. Yan.
Incidentally, the staff was gracious enough to see us without having an appointment. Yes, we had to wait for a while, but the staff was very kind and served us cool beverages

5
★★★★★

I took my elderly father to Dr. Lindens office because I was concerned about his vision. DR. Marian Yan was his examining doctor and she make us feel like VIPs! Talk about a thorough eye exam. I have never seen an eye doctor spend so much time with her patients. She also explained and advised my dad why he should have a dilation of his pupils. She tooks care of him like he was her own dad. She was very patient and courteous. Thank you Dr. Yan.
Incidentally, the staff was gracious enough to see us without having an appointment. Yes, we had to wait for a while, but the staff was very kind and served us cool beverages

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After visiting your office to get an eye examination because you are the only place open late, I changed my opinion of you. I had read these reviews online but I decided to give it a try. I must say I was pleasantly surprised at the professionalism and customer service of your staff. My doctor was very thorough and knowledgeable. The person who helped me select my glasses was exceptionally patient with me. My sincere thanks for making my experience a great one!

5
★★★★★

After visiting your office to get an eye examination because you are the only place open late, I changed my opinion of you. I had read these reviews online but I decided to give it a try. I must say I was pleasantly surprised at the professionalism and customer service of your staff. My doctor was very thorough and knowledgeable. The person who helped me select my glasses was exceptionally patient with me. My sincere thanks for making my experience a great one!

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I won a pair of sunglasses here in January. Total fluke, I just happened to be getting my eyes exam'd on a Saturday that they were having this raffle for a free frame and I WON THE FRAME -- me who never wins anything.

2
★★★★★

I won a pair of sunglasses here in January. Total fluke, I just happened to be getting my eyes exam'd on a Saturday that they were having this raffle for a free frame and I WON THE FRAME -- me who never wins anything.

Pros: I won a raffle here!, Dr. Parks, Free cookies & coffee

Cons: Need an appointment for sure on Saturday afternoons -- BUSY

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So it has been 5 years since I went to Dr. Linden because I thought the service was terrible. Recently I decided to come back because it was local and the selection of frames was great. Never again. They have lost me as a customer again. It's been 6 weeks and still no glasses. That is okay if they are on backorder, but it would be nice if they had the common courtesy to call someone back. I continue to call and nobody will help me. I don't think they believe in managers because you can't get one on the phone. This has been a really bad experience, hopefully this year I will get my glasses.

0
★☆☆☆☆

So it has been 5 years since I went to Dr. Linden because I thought the service was terrible. Recently I decided to come back because it was local and the selection of frames was great. Never again. They have lost me as a customer again. It's been 6 weeks and still no glasses. That is okay if they are on backorder, but it would be nice if they had the common courtesy to call someone back. I continue to call and nobody will help me. I don't think they believe in managers because you can't get one on the phone. This has been a really bad experience, hopefully this year I will get my glasses.

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Great frame selection. Nice doctors. Large facility. Free parking. Convenient hours.

1
★★★☆☆

Great frame selection. Nice doctors. Large facility. Free parking. Convenient hours.

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My first experience with eyewear was unforgettable. I never had the need for glasses, but at 35, things have certainly changed. I walked in to Linden and was amazed of the size of that place (who said bigger wasn't better) Cust. serv. was magnificient, and the staff was certainly nice and helpful. I have referred Linden to all my close relatives and friends. Dr. Emily Linden was thorough and helpful.

2
★★★★★

My first experience with eyewear was unforgettable. I never had the need for glasses, but at 35, things have certainly changed. I walked in to Linden and was amazed of the size of that place (who said bigger wasn't better) Cust. serv. was magnificient, and the staff was certainly nice and helpful. I have referred Linden to all my close relatives and friends. Dr. Emily Linden was thorough and helpful.

Pros: Great service

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It's so wonderful to visit an optometrists office that is nice and clean and modern AND open SATURDAYS and SUNDAYS for eye exams!

I love the way that they gave me my eyeglass prescription without even asking. It was a cute
""eyecare passport"" folder that has my prescirption inside it. I put it into my suitcase so I'll have it in case my glasses break while I'm out of town.

2
★★★★★

It's so wonderful to visit an optometrists office that is nice and clean and modern AND open SATURDAYS and SUNDAYS for eye exams!

I love the way that they gave me my eyeglass prescription without even asking. It was a cute
""eyecare passport"" folder that has my prescirption inside it. I put it into my suitcase so I'll have it in case my glasses break while I'm out of town.

Pros: eyeglass prescirption, Open 7 days

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Linden Optometry has a very good selection of frames, but oh my God the wait is horrendous. There's no point in making an appointment, don't bother, it wont help. I don't know why I keep going back...maybe I'm a masochist.

1
★★☆☆☆

Linden Optometry has a very good selection of frames, but oh my God the wait is horrendous. There's no point in making an appointment, don't bother, it wont help. I don't know why I keep going back...maybe I'm a masochist.

Pros: selection

Cons: long wait

 

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