Ellsworth Kathleen DDS

★★★☆☆
  • 60 North Bridge St

    Saranac, MI 48881

    Map & Directions
  • 616-642-3500

About Ellsworth Kathleen DDS

Health & Medical

Health & Medical
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3.0 2
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Their insurance copayment estimate of the work to be done was off by $1200. I, as the mother, assumed that they had factored my insurance correctly and had factored in our maximum coverage limit. They had not and had not informed me when the coverage ran out. Informed consent should include adjusted estimates if they did not factor it correctly. I went in the office expecting to pay for a portion of work for a copay amount of $169.60. No one told me that the estimate that they prepared was wrong. When I went to pay, they wanted $835 because my coverage ran out. Dr. E. told me that it was my responsibility to have known that their estimate was wrong. How is that for service?

1
★☆☆☆☆

Their insurance copayment estimate of the work to be done was off by $1200. I, as the mother, assumed that they had factored my insurance correctly and had factored in our maximum coverage limit. They had not and had not informed me when the coverage ran out. Informed consent should include adjusted estimates if they did not factor it correctly. I went in the office expecting to pay for a portion of work for a copay amount of $169.60. No one told me that the estimate that they prepared was wrong. When I went to pay, they wanted $835 because my coverage ran out. Dr. E. told me that it was my responsibility to have known that their estimate was wrong. How is that for service?

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My kids LOVE Dr. E. She is really nice and patient. Her staff is wonderful and kind and VERY knowledgable. I recommend Dr. E to all of my friends! Robin did an excellent job with my insurance and copay. Ignore the previous review. Dr. E and her staff are honest, good people.

5
★★★★★

My kids LOVE Dr. E. She is really nice and patient. Her staff is wonderful and kind and VERY knowledgable. I recommend Dr. E to all of my friends! Robin did an excellent job with my insurance and copay. Ignore the previous review. Dr. E and her staff are honest, good people.

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