Southern Cal Smiles - Susan Fredericks, DDS

★★★★☆
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  • 6325 Topanga Canyon Blvd 402

    Woodland Hills, CA 91367

    Cross street: Parking entrance of Victory or Topanga

    Map & Directions
  • 818-346-3337

About Southern Cal Smiles - Susan Fredericks, DDS

Hours
M-F 8am - 5pm

Health & Medical

Health & Medical
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4.2 5
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Went to them in a great deal of pain, with insurance. However, they did not take my insurances and I had a 900$$ balance, which they demanded after I had been seated in the chair and drugged, before I could leave. They are all about cosmetics and did nothing to stop the pain. Kept pushing cosmetic services on me and 3 separate people in the office showed me a picture of Dr Fredericks in a magazine!! I really don't care if my dentist is famous or glamourous. I just wish she had been competent and compassionate.

1
★☆☆☆☆

Went to them in a great deal of pain, with insurance. However, they did not take my insurances and I had a 900$$ balance, which they demanded after I had been seated in the chair and drugged, before I could leave. They are all about cosmetics and did nothing to stop the pain. Kept pushing cosmetic services on me and 3 separate people in the office showed me a picture of Dr Fredericks in a magazine!! I really don't care if my dentist is famous or glamourous. I just wish she had been competent and compassionate.

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Business Response:

If a patient is in a great deal of pain, we go into "emergency" mode. We take the patient's health history, we get the patient out of pain and comfortable and then we start discussing what the treatment is going to entail to solve the problem. The patient always has the choice to just pay for an emergency visit and go somewhere else or stay and have definitive treatment done. This is similar to how emergency rooms work. This isn't the usual practice, but if you walk in the door in a great deal of pain--our primary concern is to get you out of pain. If you disagree with how we handled this, I would be willing to make this right for you. Please contact the office.
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I have searched for a great dentist for a long time and have finally found what I was looking for at Dr Frederick's office. The staff is terrific, and not pushy at all. They don't force unnecessary expensive treatment on you and are very warm and friendly. Dr Frederick's herself is the best and is very knowledgable and caring for her patients.

5
★★★★★

I have searched for a great dentist for a long time and have finally found what I was looking for at Dr Frederick's office. The staff is terrific, and not pushy at all. They don't force unnecessary expensive treatment on you and are very warm and friendly. Dr Frederick's herself is the best and is very knowledgable and caring for her patients.

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This is one of the best dentist offices I've ever been to. Whether its the person greeting you at the door, one of the dentists, or even Susan herself, they are all nice and interested in what's going on with you. I've never had any other dentist's office call to remind me of an appointment and ask how my family was doing. I highly recommend this dentist to anyone in the area.

5
★★★★★

This is one of the best dentist offices I've ever been to. Whether its the person greeting you at the door, one of the dentists, or even Susan herself, they are all nice and interested in what's going on with you. I've never had any other dentist's office call to remind me of an appointment and ask how my family was doing. I highly recommend this dentist to anyone in the area.

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Susan Fredericks has been my dentist most of my life! She even helped me through the days of braces! Everyone in the office is so nice, and they always remember me. Plus, they make all the cavity filling stuff as comfortable as possible. For a short time, I had to go to another dentist because of the insurance changes ... and it paled in comparison. So glad to stick with Dr Fredericks! And... if you need cosmetic stuff done, she does it all, really well!

5
★★★★★

Susan Fredericks has been my dentist most of my life! She even helped me through the days of braces! Everyone in the office is so nice, and they always remember me. Plus, they make all the cavity filling stuff as comfortable as possible. For a short time, I had to go to another dentist because of the insurance changes ... and it paled in comparison. So glad to stick with Dr Fredericks! And... if you need cosmetic stuff done, she does it all, really well!

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I have been seeing Dr Fredericks for years, and am thrilled with her service. Her friendly staff shows competence and compassion. Teeth cleaning appointments are actually pleasant, and, to every extent possible, so are dental proceedures ... Plus, after major stuff (a crown or cap or tough cavity), Dr Fredericks calls to see how you are doing that evening. That is service above and beyond!

5
★★★★★

I have been seeing Dr Fredericks for years, and am thrilled with her service. Her friendly staff shows competence and compassion. Teeth cleaning appointments are actually pleasant, and, to every extent possible, so are dental proceedures ... Plus, after major stuff (a crown or cap or tough cavity), Dr Fredericks calls to see how you are doing that evening. That is service above and beyond!

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