Elite Eyecare Center

★☆☆☆☆
  • 44750 Ford Rd

    Canton, MI 48187

    Cross street: 44750 Ford Rd., Canton, MI - Ford Rd. & Sheldon; 29316 Ford Rd., Garden City, MI - Ford Rd. & Middlebelt

    Map & Directions
  • 734-455-3190

About Elite Eyecare Center

Hours
Store Hours: Mon 9:30 am � 6:00 pm Tue 9:30 am � 7:00 pm* *(Open until 8:00 pm by Appointment ONLY) Wed 9:30 am � 6:00 pm Thu 9:30 am � 7:00 pm Fri 9:30 am � 6:00 pm Sat 9:00 am � 3:00 pm

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Shopping
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This office is unbelievable and I highly recommend that anyone looking for quality sales representatives with great customer service look ELSE WHERE. They told me the warranty on my frames would be covered 100%, however when I had to use the warranty they said it was only 75%. After I paid, they ordered my replacement frames, failed to call me to inform me that the factory had it back ordered and now I have been waiting for 2 MONTHS for the frames and they will not even refund my money for the inconvenience. To top it off, when I stopped into their office to get an update (because they refuse to give me the common courtesy to call me with an update), they had a dog in their office. What type of professional office has a DOG in it? I am BEYOND dissatisfied with this office, and recommend to anyone to look else where!!

0
★☆☆☆☆

This office is unbelievable and I highly recommend that anyone looking for quality sales representatives with great customer service look ELSE WHERE. They told me the warranty on my frames would be covered 100%, however when I had to use the warranty they said it was only 75%. After I paid, they ordered my replacement frames, failed to call me to inform me that the factory had it back ordered and now I have been waiting for 2 MONTHS for the frames and they will not even refund my money for the inconvenience. To top it off, when I stopped into their office to get an update (because they refuse to give me the common courtesy to call me with an update), they had a dog in their office. What type of professional office has a DOG in it? I am BEYOND dissatisfied with this office, and recommend to anyone to look else where!!

 

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