Ashtiani, Andy M, Dds - North Bridge Endodontics

★★★☆☆
  • 135 Keller St Ste E

    Petaluma, CA 94952

    Map & Directions
  • 707-789-9399

About Ashtiani, Andy M, Dds - North Bridge Endodontics

Health & Medical

Health & Medical
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Just wanted to let those who are searching for a great endodontist and great customer service know to check out North Bridge Endodontics! It has been one of the most positive experiences I have had at a dentists office! I highly recommend them. It was a very painless root canal and the staff was exceptionally friendly and helpful. The office was very helpful & inviting from the first phone call to the end of the visit!

2
★★★★★

Just wanted to let those who are searching for a great endodontist and great customer service know to check out North Bridge Endodontics! It has been one of the most positive experiences I have had at a dentists office! I highly recommend them. It was a very painless root canal and the staff was exceptionally friendly and helpful. The office was very helpful & inviting from the first phone call to the end of the visit!

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Poor Communication with referring office, did not clearly understand referal form nor did they inquire with referring Dr. with their misunderstandings. I arrived early as requested due to the need for sedation - was re-examined briskly and not very thoroughly, and was told they did not have enough time for my procedure that they clearly knew could involve 2 teeth. All this after I took off a day of work, drove from Santa Rosa to Petaluma, arranged for family to drive me to and from the appt. due to sedation, only to be told they did not have time!!! The receptionist tells me my consult is free of charge and schedules me a new appt. then the same receptionist sees me in the hall waiting to be picked up and informs me that the little boy crying in the room next to me is the real reason they did not have time for my procedure!!! After informing my primary dentist about what happened - I ask to be referred to an Endo in Santa Rosa - when I call NBE back to tell them to shred my check and I am going somewhere else - then they tell me they are going to bill my insurance for the consult now!!! Now this affects my insurance max allowed and will end up coming out of my pocket anyway!!! Do not refer your paitents to this place and take the financial risk in going there - seems like they only care about making money, and could care less about the patients, or the patients time. EXTREMELY DISAPPOINTED. PATIENT BEWARE. :(\r
Front office incompetence can make or break an office...left hand does not know what right is doing....

0
★☆☆☆☆

Poor Communication with referring office, did not clearly understand referal form nor did they inquire with referring Dr. with their misunderstandings. I arrived early as requested due to the need for sedation - was re-examined briskly and not very thoroughly, and was told they did not have enough time for my procedure that they clearly knew could involve 2 teeth. All this after I took off a day of work, drove from Santa Rosa to Petaluma, arranged for family to drive me to and from the appt. due to sedation, only to be told they did not have time!!! The receptionist tells me my consult is free of charge and schedules me a new appt. then the same receptionist sees me in the hall waiting to be picked up and informs me that the little boy crying in the room next to me is the real reason they did not have time for my procedure!!! After informing my primary dentist about what happened - I ask to be referred to an Endo in Santa Rosa - when I call NBE back to tell them to shred my check and I am going somewhere else - then they tell me they are going to bill my insurance for the consult now!!! Now this affects my insurance max allowed and will end up coming out of my pocket anyway!!! Do not refer your paitents to this place and take the financial risk in going there - seems like they only care about making money, and could care less about the patients, or the patients time. EXTREMELY DISAPPOINTED. PATIENT BEWARE. :(\r
Front office incompetence can make or break an office...left hand does not know what right is doing....

.

Don't go there!; worst receptionists; worst billing practice; they will not promptly respond to your questions

2
★★☆☆☆

Don't go there!; worst receptionists; worst billing practice; they will not promptly respond to your questions

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I highly recommend North Bridge Endodontics and Dr. Andy Ashtiani to any one who needs a dental specialist. Dr Andy is very a very qualified, thorough, professional dentist. He will fix your problem and do it without much pain at all. Thank you Dr. Andy and your staff at North Bridge Endodontics.

5
★★★★★

I highly recommend North Bridge Endodontics and Dr. Andy Ashtiani to any one who needs a dental specialist. Dr Andy is very a very qualified, thorough, professional dentist. He will fix your problem and do it without much pain at all. Thank you Dr. Andy and your staff at North Bridge Endodontics.

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