GoWireless Verizon Authorized Retailer

★★★☆☆
  • 163 N Telegraph Rd

    Waterford, MI 48328

    Map & Directions
  • 248-481-2315

About GoWireless Verizon Authorized Retailer

Categories
  • Cell Phones
  • Cellular Phone Companies
  • Cell Phone Accessories
  • Consumer Electronics Stores
Details
  • Cell Phones
  • Verizon
Hours
M-Th 10am-9pm, F-Sa 9am-9pm, Su 11am-6pm
Special Offer
Visit us online today!
Emails
  • customerservice@gowireless.com
Year Established
  • 1995
Payment Options
  • American Express
  • Discover
  • Visa
  • Cash
  • MasterCard

Communications & Utilities

Communications & Utilities
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2.5 2
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Rushed over to this location to exchange a phone that I had purchased online. There was no wait. The greeter was kind and efficient and directed me to a customer service person. This person was a "rookie" and asked a lot of questions, but did get the exchange done, including programming my phone and transferring the contact numbers. What he/they failed to do is to make a call with my phone to set the service in motion. I ended up having to call Verizon (second time today) and find out what would fix my phone. Service okay, not perfect, and I would be willing to give them another opportunity in the future.

3
★★★☆☆

Rushed over to this location to exchange a phone that I had purchased online. There was no wait. The greeter was kind and efficient and directed me to a customer service person. This person was a "rookie" and asked a lot of questions, but did get the exchange done, including programming my phone and transferring the contact numbers. What he/they failed to do is to make a call with my phone to set the service in motion. I ended up having to call Verizon (second time today) and find out what would fix my phone. Service okay, not perfect, and I would be willing to give them another opportunity in the future.

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The greeter was polite and very well spoken. He said there would be about a 15 or 20 minute wait. There are not enough employees to handle the workload. The wait was over 40 minutes. The display on my phone is not functioning and it is out of warranty by a few weeks. Verizon wanted to charge me for a new phone. I'll keep the old one till th eend of the service agreement.

2
★★☆☆☆

The greeter was polite and very well spoken. He said there would be about a 15 or 20 minute wait. There are not enough employees to handle the workload. The wait was over 40 minutes. The display on my phone is not functioning and it is out of warranty by a few weeks. Verizon wanted to charge me for a new phone. I'll keep the old one till th eend of the service agreement.

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Message from GoWireless Verizon Authorized Retailer

Welcome to GoWireless! We are a Verizon Authorized Retailer and our goal is to deliver world-class service while connecting you with custom smartphone solutions matched perfectly to enhance your wireless lifestyle! We work to solve your communications challenges and are experts at finding answers that fit your wireless needs. You can shop online or visit any one of our GoWireless Verizon stores located across the United States!



In the fast-paced and ever-changing industry of wireless connectivity, it’s no longer just about cell phones. It’s about staying connected with the people who matter to you most, and having information and entertainment at your fingertips. We help people find cutting edge technology solutions, including smartphones, tablets, email, text, internet, news, music, video, social networking, mobile internet, and discounted television bundles. We also offer wireless communications device protection (insurance and replacement) as well as home security and automation solutions. Shop our online store for the latest in smartphones, tablets, basic phones, prepaid phones, and specialty phones, or visit one of our locations near you.



Need to trade in your old phone? Get an instant quote online or when you bring your phone into one of our GoWireless Verizon locations. In addition to phones and tablets, GoWireless carries the latest in accessories, including cases, charging docks, Bluetooth™ headsets and speakers, battery packs and display mounts – all are also available for purchase online! We also offer internet service through devices such as mobile hotspots, routers and 4G modems—everything you need to make the most of wireless technology.



For the best wireless solutions provided with the finest in customer service, call or come by one of our GoWireless Verizon stores today!

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