Verizon Authorized Retailer – GoWireless

★★★☆☆
  • 163 N Telegraph Rd

    Waterford, MI 48328

    Map & Directions
  • 248-481-2315

About Verizon Authorized Retailer – GoWireless

Categories
  • Cell Phones
  • Consumer Electronics Stores
Details
  • Cell Phones
  • Verizon
Hours
M-Sa 10am-8pm, Su 11am-6pm
Special Offer
Visit us online today!
Emails
  • customerservice@gowireless.com
Year Established
  • 1995
Payment Options
  • American Express
  • Discover
  • Visa
  • Cash
  • MasterCard

Communications & Utilities

Communications & Utilities
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2.5 2
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Rushed over to this location to exchange a phone that I had purchased online. There was no wait. The greeter was kind and efficient and directed me to a customer service person. This person was a "rookie" and asked a lot of questions, but did get the exchange done, including programming my phone and transferring the contact numbers. What he/they failed to do is to make a call with my phone to set the service in motion. I ended up having to call Verizon (second time today) and find out what would fix my phone. Service okay, not perfect, and I would be willing to give them another opportunity in the future.

3
★★★☆☆

Rushed over to this location to exchange a phone that I had purchased online. There was no wait. The greeter was kind and efficient and directed me to a customer service person. This person was a "rookie" and asked a lot of questions, but did get the exchange done, including programming my phone and transferring the contact numbers. What he/they failed to do is to make a call with my phone to set the service in motion. I ended up having to call Verizon (second time today) and find out what would fix my phone. Service okay, not perfect, and I would be willing to give them another opportunity in the future.

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The greeter was polite and very well spoken. He said there would be about a 15 or 20 minute wait. There are not enough employees to handle the workload. The wait was over 40 minutes. The display on my phone is not functioning and it is out of warranty by a few weeks. Verizon wanted to charge me for a new phone. I'll keep the old one till th eend of the service agreement.

2
★★☆☆☆

The greeter was polite and very well spoken. He said there would be about a 15 or 20 minute wait. There are not enough employees to handle the workload. The wait was over 40 minutes. The display on my phone is not functioning and it is out of warranty by a few weeks. Verizon wanted to charge me for a new phone. I'll keep the old one till th eend of the service agreement.

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Message from Verizon Authorized Retailer – GoWireless

Specialties



Welcome to GoWireless. We are a Verizon Authorized Retailer delivering world-class service and connecting you with custom smartphone solutions, matched perfectly, to enhance your wireless lifestyle. We work to solve your communications challenges and are experts at finding answers that fit your wireless needs. You can shop online or visit any one of our GoWireless Verizon stores located across the United States.



In the fast-paced and ever-changing industry of wireless connectivity, it's no longer just about cell phones. It's about staying connected with the people who matter to you most and having information and entertainment at your fingertips. We help people find cutting-edge technology solutions, including smartphones, tablets, email, text, internet, news, music, video, social networking, mobile internet and discounted television bundles. We also offer wireless communications device protection (insurance and replacement) as well as home security and automation solutions. Shop our online store for the latest in smartphones, tablets, basic phones, prepaid phones, and specialty phones, or visit one of our locations near you.



Need to trade in your old phone? Get an instant quote online or when you bring your phone into one of our GoWireless Verizon locations...



History



Established in 1995.

Founded in Southern California in 1995, GoWireless has continually strived to be a driving force in the wireless industry. With the rapid growth and ever-changing technology of the wireless industry, it has always been our corporate vision to enrich people's lives through wireless communications while providing exceptional customer service. With stores coast to coast, we are accomplishing our goals.



Because of our outstanding partnership with Verizon Wireless, we can offer our customer's quality products and services on the nation's largest 4G LTE network and the largest, most reliable 3G network. We pride ourselves on delivering industry-leading customer service online, over the phone and in person. Because of our commitment to our customers, we offer exclusive, one of a kind packages such as the GoAdvantage and Ready 2 Go. These exciting offers make sure our customers stay powered, connected and protected!

Yext PowerListings

 

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