City Wide Taxi Dispatch

★★★★☆

Food

Food
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I decided to take the train to the City from the South Bay and a friend recommended Citywide Dispatch for my in-City transport needs. After a long day of walking, I used Citywide. The dispatcher was pleasant and I had a very clean car

3
★★★★★

I decided to take the train to the City from the South Bay and a friend recommended Citywide Dispatch for my in-City transport needs. After a long day of walking, I used Citywide. The dispatcher was pleasant and I had a very clean car

.

I was really excited to use this service because I could book the cab online. I needed to make it in time for restaurant reservations at 630 PM, so at 4 PM I used the option to book for a future time. I asked for the cab to come at 6. Someone called to confirm this with us.

Now by about 607, the cab hadn't shown up, nobody had called, and I hadn't gotten an email. I called the dispatcher, who told me he was really sorry but that he had been trying to get a cab since 545 and nobody was available. So basically 10 minutes after the cab was supposed to come, I was told that it couldn't, but the only reason I found out was that I called. I would never use this service again, because online booking is only convenient if it actually works.

0
★☆☆☆☆

I was really excited to use this service because I could book the cab online. I needed to make it in time for restaurant reservations at 630 PM, so at 4 PM I used the option to book for a future time. I asked for the cab to come at 6. Someone called to confirm this with us.

Now by about 607, the cab hadn't shown up, nobody had called, and I hadn't gotten an email. I called the dispatcher, who told me he was really sorry but that he had been trying to get a cab since 545 and nobody was available. So basically 10 minutes after the cab was supposed to come, I was told that it couldn't, but the only reason I found out was that I called. I would never use this service again, because online booking is only convenient if it actually works.

Pros: None

Cons: Unreliable, no communication

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3 times I spoke with the dispatcher today , he was rude (for no reason ) on all occasions

0
★☆☆☆☆

3 times I spoke with the dispatcher today , he was rude (for no reason ) on all occasions

Cons: rude

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Honestly what makes this company different is that they keep up with the rest of the world their website CityWideDispatch,com is so innovative. I dont have to be on hold for half an hour. FINALLY a dispatcher that gets us.

2
★★★★★

Honestly what makes this company different is that they keep up with the rest of the world their website CityWideDispatch,com is so innovative. I dont have to be on hold for half an hour. FINALLY a dispatcher that gets us.

Pros: Website that is amazing

Cons: What are the drawbacks?

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Very cool drivers. Fairly courteous & very personable. Twice I've called and they took the fastest route.

2
★★★★★

Very cool drivers. Fairly courteous & very personable. Twice I've called and they took the fastest route.

 

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