Veterinary Specialty Care

★☆☆☆☆
32.8103 -79.8688
Map and Directions to Veterinary Specialty Care

843-216-7554

985 Johnnie Dodds Blvd.

Mt Pleasant, SC

29464

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Pets & Animals

Pets & Animals
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Advanced Animal Care of Mt. Pleasant

3373 S Morgans Point Rd # 301 Mount Pleasant, SC

1.0 4
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On a recent Saturday evening, our dachshund came in with a cut under her front leg. Every vet was closed. Most referred us to this place. We waited an hour for her to be examined. Two more hours for the doctor. She said she would not charge us for an overnight stay. She said she couldn?t staple the cut and didn?t have time to do it immediately, but would do it in a little while.

She sent the vet tech in with the estimate. We were prepared for $200.00 - $300.00, but it was $650.00! The muscle was not cut. We were told she had to be sedated, have a breathing tube, catheter, etc. The tech was surprised we didn?t have that much money, but quickly recovered to ask how much money we had. We offered to pay $200.00, then make payments or leave a post dated check. She said they didn?t take payments or post dated checks. She became the liaison between us and the doctor. There was MUCH going back and forth. If we could give them $400.00 by the next morning, they would do the surgery or we could apply for credit. After bartering and consulting with the tech, doctor and receptionist, they finally agreed to take $200.00 off our debit card and a post dated check.

We left, expecting a call to come shortly. Not! I called at 7 am. She was just out of surgery! Our little dog had laid somewhere for nearly 12 hours before being treated. Once home, she was agitated and snappy. She wouldn?t let us hold her or even come in the same room with us.

Tuesday morning, some of the stitches had come loose and more came loose later. There was a gapping hole. I had then talked to folks, done some research, and heard nothing good. One person said, ?Everybody knows it?s a thousand dollar minimum to go there.?

I called another vet, made an appointment for the next day. Koko was given a complete exam, sedated, wound repaired and two baby teeth removed. The charge: $200.00. The wound was triple stitched. Just tacking the outer skin together was not enough. She has stitches inside and outside, wears a cone to keep her from the stitches and a baby t-shirt to keep them clean and dry. And, she?s her old self ? happy and loving.

We will never know what was, or was not, done to her at the emergency vet in Mt. Pleasant, but we will never go there again. They made us feel like victims of extortion. Worse, they did not treat Koko correctly; thus, requiring us to pay even more money and for Koko to endure another surgery at our and her expense.

1
★☆☆☆☆

On a recent Saturday evening, our dachshund came in with a cut under her front leg. Every vet was closed. Most referred us to this place. We waited an hour for her to be examined. Two more hours for the doctor. She said she would not charge us for an overnight stay. She said she couldn?t staple the cut and didn?t have time to do it immediately, but would do it in a little while.

She sent the vet tech in with the estimate. We were prepared for $200.00 - $300.00, but it was $650.00! The muscle was not cut. We were told she had to be sedated, have a breathing tube, catheter, etc. The tech was surprised we didn?t have that much money, but quickly recovered to ask how much money we had. We offered to pay $200.00, then make payments or leave a post dated check. She said they didn?t take payments or post dated checks. She became the liaison between us and the doctor. There was MUCH going back and forth. If we could give them $400.00 by the next morning, they would do the surgery or we could apply for credit. After bartering and consulting with the tech, doctor and receptionist, they finally agreed to take $200.00 off our debit card and a post dated check.

We left, expecting a call to come shortly. Not! I called at 7 am. She was just out of surgery! Our little dog had laid somewhere for nearly 12 hours before being treated. Once home, she was agitated and snappy. She wouldn?t let us hold her or even come in the same room with us.

Tuesday morning, some of the stitches had come loose and more came loose later. There was a gapping hole. I had then talked to folks, done some research, and heard nothing good. One person said, ?Everybody knows it?s a thousand dollar minimum to go there.?

I called another vet, made an appointment for the next day. Koko was given a complete exam, sedated, wound repaired and two baby teeth removed. The charge: $200.00. The wound was triple stitched. Just tacking the outer skin together was not enough. She has stitches inside and outside, wears a cone to keep her from the stitches and a baby t-shirt to keep them clean and dry. And, she?s her old self ? happy and loving.

We will never know what was, or was not, done to her at the emergency vet in Mt. Pleasant, but we will never go there again. They made us feel like victims of extortion. Worse, they did not treat Koko correctly; thus, requiring us to pay even more money and for Koko to endure another surgery at our and her expense.

.

We were on vacation when our golden retriever took ill. The vet sent us here as his condition was critical. The staff at VEM were waiting for us and went in to action immediately. They kept us informed about what was happening, we met with the ER doctor, and after an ultra sound decided to proceed with surgery. They stabilized our dog so that he could go to surgery. Despite eventually losing our beloved pet we feel they gave us the best possible care at this facility. We are grateful they arethere.

4
★★★★☆

We were on vacation when our golden retriever took ill. The vet sent us here as his condition was critical. The staff at VEM were waiting for us and went in to action immediately. They kept us informed about what was happening, we met with the ER doctor, and after an ultra sound decided to proceed with surgery. They stabilized our dog so that he could go to surgery. Despite eventually losing our beloved pet we feel they gave us the best possible care at this facility. We are grateful they arethere.

.

Our vet closed 10 min prior to Fri PM accident & closed Sat - Easter weekend; FORCED on this ?vet?. Dog admitted @ 6:15p w/paralysis in hind legs ? Mark McKenzie didn't see us until 7 - "1st come 1st served" NOT by medical condition. Mark NOT surgeon = unable to perform necessary test (mylegram) to determine if surgery needed. Mark told us on-call surgeon Lori Ludwig would do @ 8 next AM (Lori REFUSED to come in or talk to me & when questioned waiting (time of the essence w/spinal cord injury; recovery greater if done w/in 1st 12hrs after accident) Lori told Mark to tell me ?she is board certified & not me?). Called @ 9:10A for results - test not done = Lori NOT in yet! Immediately called other vets & JA SPCA ? ALL advised her actions unacceptable & expressed shock over wait! JA SPCA advised me to call director of N Chuck office & inform of situation. Adrianne Sprovero then called to recant Mark?s conversation w/me ? Lori would not perform test until she saw dog even though Mark saw the dog and gave her a full report and previously to me this test would be done at 8A Sat. 10A Lori finally called; finally performing test 15 hrs after accident! While test was completed; it was never read by radiologist thus her findings could easily be inaccurate. One vet told us Lori known for her Northeast arrogance; ticked off many other parents & even though I have never been to this other local vet ? it was he & not the people we pd $2k to that gave us a cell phone # if we had any questions over the holiday weekend ? plz remember she refused to talk to me and walk me through our concerns. Lori left for the day/weekend w/out so much as a phone call or to relay follow up care for our partially paralyzed dog ? nothing about how to combat bed sores, options for physical therapy ? nothing except a bill for $2k!

1
★☆☆☆☆

Our vet closed 10 min prior to Fri PM accident & closed Sat - Easter weekend; FORCED on this ?vet?. Dog admitted @ 6:15p w/paralysis in hind legs ? Mark McKenzie didn't see us until 7 - "1st come 1st served" NOT by medical condition. Mark NOT surgeon = unable to perform necessary test (mylegram) to determine if surgery needed. Mark told us on-call surgeon Lori Ludwig would do @ 8 next AM (Lori REFUSED to come in or talk to me & when questioned waiting (time of the essence w/spinal cord injury; recovery greater if done w/in 1st 12hrs after accident) Lori told Mark to tell me ?she is board certified & not me?). Called @ 9:10A for results - test not done = Lori NOT in yet! Immediately called other vets & JA SPCA ? ALL advised her actions unacceptable & expressed shock over wait! JA SPCA advised me to call director of N Chuck office & inform of situation. Adrianne Sprovero then called to recant Mark?s conversation w/me ? Lori would not perform test until she saw dog even though Mark saw the dog and gave her a full report and previously to me this test would be done at 8A Sat. 10A Lori finally called; finally performing test 15 hrs after accident! While test was completed; it was never read by radiologist thus her findings could easily be inaccurate. One vet told us Lori known for her Northeast arrogance; ticked off many other parents & even though I have never been to this other local vet ? it was he & not the people we pd $2k to that gave us a cell phone # if we had any questions over the holiday weekend ? plz remember she refused to talk to me and walk me through our concerns. Lori left for the day/weekend w/out so much as a phone call or to relay follow up care for our partially paralyzed dog ? nothing about how to combat bed sores, options for physical therapy ? nothing except a bill for $2k!

Pros: Not one thing

Cons: This is NOT an ER - ER is able to perform everything immediately - Surgeons are "leased out" and NOT part of this facility

.

Our vet closed 10 min prior to Fri PM accident & closed Sat - Easter weekend; FORCED on this ?vet?. Dog admitted @ 6:15p w/paralysis in hind legs ? Mark McKenzie didn't see us until 7 - "1st come 1st served" NOT by medical condition. Mark NOT surgeon = unable to perform necessary test (mylegram) to determine if surgery needed. Mark told us on-call surgeon Lori Ludwig would do @ 8 next AM (Lori REFUSED to come in or talk to me & when questioned waiting (time of the essence w/spinal cord injury; recovery greater if done w/in 1st 12hrs after accident) Lori told Mark to tell me ?she is board certified & not me?). Called @ 9:10A for results - test not done = Lori NOT in yet! Immediately called other vets & JA SPCA ? ALL advised her actions unacceptable & expressed shock over wait! JA SPCA advised me to call director of N Chuck office & inform of situation. Adrianne Sprovero then called to recant Mark?s conversation w/me ? Lori would not perform test until she saw dog even though Mark saw the dog and gave her a full report and previously to me this test would be done at 8A Sat. 10A Lori finally called; finally performing test 15 hrs after accident! While test was completed; it was never read by radiologist thus her findings could easily be inaccurate. One vet told us Lori known for her Northeast arrogance; ticked off many other parents & even though I have never been to this other local vet ? it was he & not the people we pd $2k to that gave us a cell phone # if we had any questions over the holiday weekend ? plz remember she refused to talk to me and walk me through our concerns. Lori left for the day/weekend w/out so much as a phone call or to relay follow up care for our partially paralyzed dog ? nothing about how to combat bed sores, options for physical therapy ? nothing except a bill for $2k!

1
★☆☆☆☆

Our vet closed 10 min prior to Fri PM accident & closed Sat - Easter weekend; FORCED on this ?vet?. Dog admitted @ 6:15p w/paralysis in hind legs ? Mark McKenzie didn't see us until 7 - "1st come 1st served" NOT by medical condition. Mark NOT surgeon = unable to perform necessary test (mylegram) to determine if surgery needed. Mark told us on-call surgeon Lori Ludwig would do @ 8 next AM (Lori REFUSED to come in or talk to me & when questioned waiting (time of the essence w/spinal cord injury; recovery greater if done w/in 1st 12hrs after accident) Lori told Mark to tell me ?she is board certified & not me?). Called @ 9:10A for results - test not done = Lori NOT in yet! Immediately called other vets & JA SPCA ? ALL advised her actions unacceptable & expressed shock over wait! JA SPCA advised me to call director of N Chuck office & inform of situation. Adrianne Sprovero then called to recant Mark?s conversation w/me ? Lori would not perform test until she saw dog even though Mark saw the dog and gave her a full report and previously to me this test would be done at 8A Sat. 10A Lori finally called; finally performing test 15 hrs after accident! While test was completed; it was never read by radiologist thus her findings could easily be inaccurate. One vet told us Lori known for her Northeast arrogance; ticked off many other parents & even though I have never been to this other local vet ? it was he & not the people we pd $2k to that gave us a cell phone # if we had any questions over the holiday weekend ? plz remember she refused to talk to me and walk me through our concerns. Lori left for the day/weekend w/out so much as a phone call or to relay follow up care for our partially paralyzed dog ? nothing about how to combat bed sores, options for physical therapy ? nothing except a bill for $2k!

Pros: Not one thing

Cons: This is NOT an ER - ER is able to perform everything immediately - Surgeons are "leased out" and NOT part of this facility

Message from Veterinary Specialty Care

We truly love what we do every single day and that will show in the kind and compassionate manner in which we care for your four-legged family member as well as the way we treat you, the owner. We understand what your pet means to you and we value that bond and do everything we can to ensure that you and your family are treated with the utmost care, respect, kindness and that we communicate to you and your family veterinarian every step of the way.

More about Veterinary Specialty Care

Services: Internal Medicine Oncology Cardiology Neurology Surgical Care Minimally Invasive Orthopedic Neurosurgery Surgical Oncology General Surgery Emergency Care Emergency Facilities 2 locations both 24 hours per day 365 days per year Emergency Pre-Registration on our web site Advanced Imaging Digital Radiography Ultrasound CT MRI Endoscopy Fluoroscopy Facebook Twitter Inner Banner Image - Vet with Dog About Vet Care Specialists

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