Alexander Prattes, MD

★★★☆☆
  • 27871 Medical Center Rd Ste 160

    Mission Viejo, CA 92691

    Map & Directions
  • 949-364-6004

Health & Medical

Health & Medical
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3.0 2
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Over one year, Dr. Prattes diagnosed an illness, had me admitted to Mission Hospital, and literally saved my life. Dr. Prattes is a very kind, soft spoken, caring compassionate Doctor. He is also very knowledgeable and smart. Cannot say enough good about him and would recommend him to all who want a dedicated Physician. His staff is equally nice, caring and very personable. Cannot say enough good about them. Number one in my book. Still one of the few Physicians who visit patients he has admitted. On a scale of 1 to 10, Dr. Prattes is a 50!!!! :)

2
★★★★★

Over one year, Dr. Prattes diagnosed an illness, had me admitted to Mission Hospital, and literally saved my life. Dr. Prattes is a very kind, soft spoken, caring compassionate Doctor. He is also very knowledgeable and smart. Cannot say enough good about him and would recommend him to all who want a dedicated Physician. His staff is equally nice, caring and very personable. Cannot say enough good about them. Number one in my book. Still one of the few Physicians who visit patients he has admitted. On a scale of 1 to 10, Dr. Prattes is a 50!!!! :)

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I like Dr. Prattes, it took me a while to get to like him because he's a little dry, but I think he is very competent and cares about his patients.\r\n\r\nUnfortunately I have not had the same experience while interacting with his staff, the 2 ladies that work at the office are rude and incompetent, they do not miss on any opportunity to try to make the patient feel like an idiot, they can't seem to be able to understand simple questions and when you try to expand they show great impatience. If you need a return call from the office you are best served by following up yourself because it seems they simply do not follow up. \r\n\r\nThe doctor seems to be aware of the staff's deficiencies and is often seen scolding them.

0
★☆☆☆☆

I like Dr. Prattes, it took me a while to get to like him because he's a little dry, but I think he is very competent and cares about his patients.\r\n\r\nUnfortunately I have not had the same experience while interacting with his staff, the 2 ladies that work at the office are rude and incompetent, they do not miss on any opportunity to try to make the patient feel like an idiot, they can't seem to be able to understand simple questions and when you try to expand they show great impatience. If you need a return call from the office you are best served by following up yourself because it seems they simply do not follow up. \r\n\r\nThe doctor seems to be aware of the staff's deficiencies and is often seen scolding them.

Pros: Good caring doctor

Cons: Staff is rude, condescending and incompetent, waiting time is quite long

 

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