El Monte Honda

★★★★★
New, Used, Pre-Owned, Hybrid, Manufacturer Certified & Commercial/Fleet Vehicles.
  • 3464 N. Peck Road

    El Monte, CA 91731

    Map & Directions
  • 888-481-7076

About El Monte Honda

Categories
  • Auto Dealers
  • New Car Dealers
  • Used Car Dealers
  • Auto Parts & Accessories
  • Automotive Repair
Hours
Monday: 09:00 AM - 10:00 PM
Tuesday: 09:00 AM - 10:00 PM
Wednesday: 09:00 AM - 10:00 PM
Thursday: 09:00 AM - 10:00 PM
Friday: 09:00 AM - 10:00 PM
Saturday: 09:00 AM - 10:00 PM
Sunday: 10:00 AM - 10:00 PM

Automotive

Automotive
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Jishua was very courteous, professional, honest, kind, explained everything very thoroughly and exceeded above and beyond the highest expectation.

5
★★★★★

Jishua was very courteous, professional, honest, kind, explained everything very thoroughly and exceeded above and beyond the highest expectation.

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I went in this time because I received a letter for an extended warranty for the fuel consumption issue. I had an ongoing issue with my car making a noise every time it is due for an oil change which I take in for regular service. This seems to tie into my car problems. The true test will be when it is ready for an oil change in approx. 3-4 months. Regarding the service of Gabriel (Ming Peng)assisting me well he was exceptional. I do appreciate his help and kindness. He is always professional and friendly. He really did a great job! I appreciate all his help. Quick note I live closer to another Honda dealership but choose to make the drive to Nelson Honda because of the GREAT service I always receive. Lets just say I gave that other dealership three tries and well they struck out with this customer. Once again THANK YOU Gabriel Meng.

5
★★★★★

I went in this time because I received a letter for an extended warranty for the fuel consumption issue. I had an ongoing issue with my car making a noise every time it is due for an oil change which I take in for regular service. This seems to tie into my car problems. The true test will be when it is ready for an oil change in approx. 3-4 months. Regarding the service of Gabriel (Ming Peng)assisting me well he was exceptional. I do appreciate his help and kindness. He is always professional and friendly. He really did a great job! I appreciate all his help. Quick note I live closer to another Honda dealership but choose to make the drive to Nelson Honda because of the GREAT service I always receive. Lets just say I gave that other dealership three tries and well they struck out with this customer. Once again THANK YOU Gabriel Meng.

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.

I had a great experience. I was treated fairly.The sales personal were outstanding. I got a great deal.

5
★★★★★

I had a great experience. I was treated fairly.The sales personal were outstanding. I got a great deal.

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.

all went well, EXCEPT AFTER WAITING ABOUT A HALF HOUR IN THE WAITING ROOM, I HAD TO GO OUT TO ASK ABOUT THE SHUTTLE THAT WAS ABOUT TO DEPART. nOBODY EVER CAME INTO THE WAITING ROOM TO SEE IF ANYONE WAS WAITING FOR IT.

5
★★★★★

all went well, EXCEPT AFTER WAITING ABOUT A HALF HOUR IN THE WAITING ROOM, I HAD TO GO OUT TO ASK ABOUT THE SHUTTLE THAT WAS ABOUT TO DEPART. nOBODY EVER CAME INTO THE WAITING ROOM TO SEE IF ANYONE WAS WAITING FOR IT.

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.

Spent half day comparing the cars and finally found my favorite one. I'm happy to have Gabriel Aldrete to help me. He is very patient and helpful

5
★★★★★

Spent half day comparing the cars and finally found my favorite one. I'm happy to have Gabriel Aldrete to help me. He is very patient and helpful

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.

Showed me all the cars, and tried to get the price that was affordable to me.

5
★★★★★

Showed me all the cars, and tried to get the price that was affordable to me.

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.

Our purchase was smooth and pleasant. Negotiation was reasonable and professional. Staff members are courteous, knowledgeable, and helpful.

5
★★★★★

Our purchase was smooth and pleasant. Negotiation was reasonable and professional. Staff members are courteous, knowledgeable, and helpful.

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.

Service was completed ahead of schedule.

5
★★★★★

Service was completed ahead of schedule.

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.

Outstanding service and professional advice, as always, from Gabriel.

5
★★★★★

Outstanding service and professional advice, as always, from Gabriel.

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.

Participated in the AARP True Car promotion. Dealer had never participated in similar types of promotion so all five of our previous Hondas were purchased elsewhere. There was a problem with communication in the beginning but once it was resolved we felt confident that we were given a good deal by the dealership who has always serviced our cars.

5
★★★★★

Participated in the AARP True Car promotion. Dealer had never participated in similar types of promotion so all five of our previous Hondas were purchased elsewhere. There was a problem with communication in the beginning but once it was resolved we felt confident that we were given a good deal by the dealership who has always serviced our cars.

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.

Very nice treatment and so fast. .

5
★★★★★

Very nice treatment and so fast. .

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.

Exceptional ...very personal and very professional... Would highly recommend a friend or family member to your dealership to receive satisfied experience.

5
★★★★★

Exceptional ...very personal and very professional... Would highly recommend a friend or family member to your dealership to receive satisfied experience.

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.

I received excellent service from Manuel Montoya. Thank you Mr. Manuel Montoya for going such an excellent job in help me with pricing & repair of my car. I feel safe driving it.

5
★★★★★

I received excellent service from Manuel Montoya. Thank you Mr. Manuel Montoya for going such an excellent job in help me with pricing & repair of my car. I feel safe driving it.

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.

My experience was really good! Very helpful! .

5
★★★★★

My experience was really good! Very helpful! .

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.

I am satisfaction with Manny's service and got my car fixed. Thanks him very much. I am really happy.

5
★★★★★

I am satisfaction with Manny's service and got my car fixed. Thanks him very much. I am really happy.

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.

Kenneth Okimoto did a great job providing service to me when I took my Honda in for A1 service. He sent me email updates while my car was being serviced. When my car was ready he came to the waiting room to get me. He reviewed the services performed on my car and asked me if I had any questions. I continue to return to Nelson Honda because of the great customer service provided to me. Ken Okimoto did a fabulous job during my car service.

5
★★★★★

Kenneth Okimoto did a great job providing service to me when I took my Honda in for A1 service. He sent me email updates while my car was being serviced. When my car was ready he came to the waiting room to get me. He reviewed the services performed on my car and asked me if I had any questions. I continue to return to Nelson Honda because of the great customer service provided to me. Ken Okimoto did a fabulous job during my car service.

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.

Rigo was very patient and very helpful. He explained a lot about the car's features. He also helped set up blue tooth before I left and even took pictures of us with our new car. He treated us like family and not just a customer.

5
★★★★★

Rigo was very patient and very helpful. He explained a lot about the car's features. He also helped set up blue tooth before I left and even took pictures of us with our new car. He treated us like family and not just a customer.

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My experience was really good . .

5
★★★★★

My experience was really good . .

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.

Everything was fine and done in a timely manner

5
★★★★★

Everything was fine and done in a timely manner

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.

Bought my 2016 Honda HR-V at this dealership about a month ago. I called in before coming and set up an appointment and got the car I wanted to look at ready for me. Took a test drive with Jovan Rubio, who was very knowledgeable about the car and its features. He also made sure that I knew how to use some of the new technological features. They worked with me to arrive at a deal that worked for everyone. Thoroughly enjoying my HR-V and can't complain at all.

5
★★★★★

Bought my 2016 Honda HR-V at this dealership about a month ago. I called in before coming and set up an appointment and got the car I wanted to look at ready for me. Took a test drive with Jovan Rubio, who was very knowledgeable about the car and its features. He also made sure that I knew how to use some of the new technological features. They worked with me to arrive at a deal that worked for everyone. Thoroughly enjoying my HR-V and can't complain at all.

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.

It was a very hot day. We were made comfortable in the waiting area, offered cold water or other beverages. Although we did wait a bit, service was friendly, accommodating and we walked away satisfied customers.

5
★★★★★

It was a very hot day. We were made comfortable in the waiting area, offered cold water or other beverages. Although we did wait a bit, service was friendly, accommodating and we walked away satisfied customers.

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.

Ken took care of my needs. I left my car there for service. Ken called me with updates and took care of the payment while reviewing the work performed.

5
★★★★★

Ken took care of my needs. I left my car there for service. Ken called me with updates and took care of the payment while reviewing the work performed.

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.

Fantastic experience. Manuel was very helpful and provided me excellent service.

5
★★★★★

Fantastic experience. Manuel was very helpful and provided me excellent service.

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.

Even-though I did make appointment but Ming Peng set me in, He took care my car, I could pick up in the afternoon, that helped me able to go to work

5
★★★★★

Even-though I did make appointment but Ming Peng set me in, He took care my car, I could pick up in the afternoon, that helped me able to go to work

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.

I moved to San Pedro, but I continue to do the commute in order to go to Nelson Honda Services only because Mr. Montoya gives a great care to his clients. Mr. Montoya is the only reason I come back to Nelson Honda Services. His professionalism is outstanding and I would like to recommend to his hierarchy to do not hesitate to raise his salary and/or to give him a promotion. Like in the 2013 Nationwide insurance TV commercial, I see my car like my baby, and Mr. Montoya totally get it, he's a real "car guy".

5
★★★★★

I moved to San Pedro, but I continue to do the commute in order to go to Nelson Honda Services only because Mr. Montoya gives a great care to his clients. Mr. Montoya is the only reason I come back to Nelson Honda Services. His professionalism is outstanding and I would like to recommend to his hierarchy to do not hesitate to raise his salary and/or to give him a promotion. Like in the 2013 Nationwide insurance TV commercial, I see my car like my baby, and Mr. Montoya totally get it, he's a real "car guy".

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.

I had exceptional, efficient, and courteous service.

5
★★★★★

I had exceptional, efficient, and courteous service.

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.

My experience was wonderful, Maria was very helpful, my car was ready for me as promised.

5
★★★★★

My experience was wonderful, Maria was very helpful, my car was ready for me as promised.

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.

Great, fast service. Staff was courteous.

5
★★★★★

Great, fast service. Staff was courteous.

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.

Was good, felt very much helped

5
★★★★★

Was good, felt very much helped

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.

Excellent experience. Staff was very friendly and the waiting lounge was comfortable. They could use new magazines though.

5
★★★★★

Excellent experience. Staff was very friendly and the waiting lounge was comfortable. They could use new magazines though.

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.

Gabriel is the most reliable, honest, courteous, considerate and professional adviser.
He always exceeds above and beyond the highest expectation.

5
★★★★★

Gabriel is the most reliable, honest, courteous, considerate and professional adviser.
He always exceeds above and beyond the highest expectation.

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.

Great Service. Maria was very detailed and provided one of the best customer experiences ever.

5
★★★★★

Great Service. Maria was very detailed and provided one of the best customer experiences ever.

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Ming Peng is a very responsible, knowledgeable and honest service consultant. He is the main reason why I have been a customer ever since I bought this van. I know I am in good hand every time I come here for services.

5
★★★★★

Ming Peng is a very responsible, knowledgeable and honest service consultant. He is the main reason why I have been a customer ever since I bought this van. I know I am in good hand every time I come here for services.

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.

I always get my car serviced by Juan Montes. He is very polite and has great customer service.It is because of Juan Montes that I keep bringing my car back for my car's regular service needs.

Juan makes the experience pain and hassle free.

5
★★★★★

I always get my car serviced by Juan Montes. He is very polite and has great customer service.It is because of Juan Montes that I keep bringing my car back for my car's regular service needs.

Juan makes the experience pain and hassle free.

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.

My experience was 10 stars. I went in for an oil change and was not disappointed with the wait time. While I waited I was able to have a fresh cup of coffee and there was WIFI access to use my wireless device.
Juan and Maria were great a checking me in and getting me out when my car was done. Love my Nelson Honda Service family.
Keep up the great work!!!!

5
★★★★★

My experience was 10 stars. I went in for an oil change and was not disappointed with the wait time. While I waited I was able to have a fresh cup of coffee and there was WIFI access to use my wireless device.
Juan and Maria were great a checking me in and getting me out when my car was done. Love my Nelson Honda Service family.
Keep up the great work!!!!

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.

I brought in my vehicle to get an oil change and to have my brakes inspected. The service representative was cordial, and he let me know the estimated completion time, which I find extremely important to know even if actual time might have to vary.

5
★★★★★

I brought in my vehicle to get an oil change and to have my brakes inspected. The service representative was cordial, and he let me know the estimated completion time, which I find extremely important to know even if actual time might have to vary.

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Hy made the process of getting into a new lease very easy. He made sure that I was getting the best deal for a new vehicle. Great salesman and helped ease my anxiety of this process.

5
★★★★★

Hy made the process of getting into a new lease very easy. He made sure that I was getting the best deal for a new vehicle. Great salesman and helped ease my anxiety of this process.

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We are happy that Hy Tran is helping us out today to make a decision on leasing another Civic from your dealership. He's very knowledgeable about the product. We don't decide to come here to lease the car today but he persuades us to change our decision. We'll come back here in the future for leasing another car at your dealership.

5
★★★★★

We are happy that Hy Tran is helping us out today to make a decision on leasing another Civic from your dealership. He's very knowledgeable about the product. We don't decide to come here to lease the car today but he persuades us to change our decision. We'll come back here in the future for leasing another car at your dealership.

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.

Friendly and professional service and timely.

5
★★★★★

Friendly and professional service and timely.

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.

A breeze. Ken greeted me promptly, gave a estimate of work, and my car was finished in a timely manner. Ken was professional and courteous.

5
★★★★★

A breeze. Ken greeted me promptly, gave a estimate of work, and my car was finished in a timely manner. Ken was professional and courteous.

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.

Excellent! Have been doing business with Juan Montes for many years and have had nothing but a great experience. He is very helpful and honest and does what is best for me and my car. I will continue to do business with Juan and Nelson Honda.

5
★★★★★

Excellent! Have been doing business with Juan Montes for many years and have had nothing but a great experience. He is very helpful and honest and does what is best for me and my car. I will continue to do business with Juan and Nelson Honda.

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5 k service, transmission oil change, and rear break pads replacement.

5
★★★★★

5 k service, transmission oil change, and rear break pads replacement.

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.

Juan was very helpful... I was just not satisfied with the findings that my Honda care will not cover the TPMS SENSOR computer when it breaks down again. Honda should do something about that interference that happens to my car...

5
★★★★★

Juan was very helpful... I was just not satisfied with the findings that my Honda care will not cover the TPMS SENSOR computer when it breaks down again. Honda should do something about that interference that happens to my car...

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.

Very happy with the sales process; knowing the price up front and professional salesman

5
★★★★★

Very happy with the sales process; knowing the price up front and professional salesman

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Andy quickly helped me with vehicle check up. Very professional.

5
★★★★★

Andy quickly helped me with vehicle check up. Very professional.

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.

It was fast and the service was great. Overall i was satisfied.

5
★★★★★

It was fast and the service was great. Overall i was satisfied.

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.

The sales person named ricky was really helpful. The way he explains things is very informative. Truly helpful honda people.

5
★★★★★

The sales person named ricky was really helpful. The way he explains things is very informative. Truly helpful honda people.

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.

Great experience that I will share with others and recommend they go to Nelson Honda.

5
★★★★★

Great experience that I will share with others and recommend they go to Nelson Honda.

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.

My experience was great like always, I would not trust anybody else with my car needs. Manny is the best he goes above and beyond to take care of his costumers.

5
★★★★★

My experience was great like always, I would not trust anybody else with my car needs. Manny is the best he goes above and beyond to take care of his costumers.

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.

I had a great experience with Mr. Hy Tran. He was very accommodating. He explained to me clearly all the new features of the new car that I bought. He is very knowledgeable. I would be very willing to recommend my friends to go with Honda.

5
★★★★★

I had a great experience with Mr. Hy Tran. He was very accommodating. He explained to me clearly all the new features of the new car that I bought. He is very knowledgeable. I would be very willing to recommend my friends to go with Honda.

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