CLEAR

★☆☆☆☆
9:00am - 9pm Monday - Sunday

About CLEAR

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  • Internet-Related Services

Computer & Internet Services

Computer & Internet Services
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CLEAR

4976 Sycamore Street #121 Dallas, TX

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12900 Preston Road Suite 1150 Dallas, TX

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Be careful with clear. I signed up for a month to month contract with clear when they first came to Atlanta (and got a special deal) and when I initially tried to cancel in the first 30 days (their service was great where it worked and horrible where it doesn't) they gave me discounts to stay. When I finally did give up and try to cancel, they told me I'd have to "buy out my 2 year contract". I didn't agree to a 2 year contract but that's what they changed me to and kept stating "you agreed to a 2 year contract". No I didn't. Then Clear used bully style tactics to try and extort money out of me that I am refusing to pay. If not resolved properly, I will file a State Attorney General complaint for deceptive practices. The rep also argued with me as to where their service works. Great tactic for someone already irritated at the service. Unless you're just using it at home, don't even bother. And if you're in your first 30 days, be careful. They'll try to use your 30 days to "Get a technician out". Then don't be surprised if you get a surprise 2 year contract that they want you to buy out. Lovely business practices. Their comment, "you can't have it in writing, we're a paperless company". The only thing they will send you is an email confirming your plan. Check it carefully. Bait and switch seems to be their tactic on your plan!!!

1
★☆☆☆☆

Be careful with clear. I signed up for a month to month contract with clear when they first came to Atlanta (and got a special deal) and when I initially tried to cancel in the first 30 days (their service was great where it worked and horrible where it doesn't) they gave me discounts to stay. When I finally did give up and try to cancel, they told me I'd have to "buy out my 2 year contract". I didn't agree to a 2 year contract but that's what they changed me to and kept stating "you agreed to a 2 year contract". No I didn't. Then Clear used bully style tactics to try and extort money out of me that I am refusing to pay. If not resolved properly, I will file a State Attorney General complaint for deceptive practices. The rep also argued with me as to where their service works. Great tactic for someone already irritated at the service. Unless you're just using it at home, don't even bother. And if you're in your first 30 days, be careful. They'll try to use your 30 days to "Get a technician out". Then don't be surprised if you get a surprise 2 year contract that they want you to buy out. Lovely business practices. Their comment, "you can't have it in writing, we're a paperless company". The only thing they will send you is an email confirming your plan. Check it carefully. Bait and switch seems to be their tactic on your plan!!!

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Clear Internet Dallas, Provider of wireless 4G broadband services in and around Dallas.

 

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