CLEAR

★★★☆☆
9:00am - 9pm Monday - Sunday

About CLEAR

Categories
  • Internet-Related Services

Computer & Internet Services

Computer & Internet Services
More choices in Killeen:
Resultset_next

Extreme Systems

114 E Fm 2410 Rd Ste B Harker Heights, TX

Resultset_next

At&t Mobility

1300 E Central Texas Expy Killeen, TX

2.6667 3
Hi! Sign in to let us know how CLEAR was?
Write a Review
.

I just wanted to let you know how much your customer service ROCKS!!! Thanks and keep up the good job. Thanks.

3
★★★☆☆

I just wanted to let you know how much your customer service ROCKS!!! Thanks and keep up the good job. Thanks.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I just canceled my Clear service for the same reasons that Lani mentions. Since I work on the Internet all day, I CAN??T lose internet when a butterfly passes by. And I??m supposedly surrounded by two towers.

Lani: I called EVERY DAY and complained about my speed until they finally let me out of my contract.

1
★☆☆☆☆

I just canceled my Clear service for the same reasons that Lani mentions. Since I work on the Internet all day, I CAN??T lose internet when a butterfly passes by. And I??m supposedly surrounded by two towers.

Lani: I called EVERY DAY and complained about my speed until they finally let me out of my contract.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Here's a tip: Does your connection manager software pop-up have a white background or a black background? If you are NOT getting connected and the background is white, that is why.

Got sick and tired of my DSL going out while working from home and decided to give this a try. Thankfully the DLS was working the day that my USB device and their setup USB arrived as I could not get a connection.

I called customer service, they tried a few things from their end but it still just took me to the Clear home page. Fishy, because that was certainly online but I could not browse elsewhere. They started a trouble ticket saying they could work on the issue on their end and I should try again "later".

Well, "later" I tried and tried but still got the road block. After a few weeks and still no connection I called customer service again and was told to navigate to their support page and download the NEW setup software and then I FINALLY got a connection.

He told me that the cute little USB fob they sent preloaded with their software had the wrong version. They had since updated the software and the latest version available on their site would now work. Now I have the connection manager software with the black background and all is well. They have a tower by me which I have a clean view of so it's nice and strong at my house but will not work inside my guy's "dungeon" of an apartment , so caution there as well.

Now I'm pleased with this service and I'm plotting my escape from AT&T with the help of my magic little Clear device!

4
★★★★☆

Here's a tip: Does your connection manager software pop-up have a white background or a black background? If you are NOT getting connected and the background is white, that is why.

Got sick and tired of my DSL going out while working from home and decided to give this a try. Thankfully the DLS was working the day that my USB device and their setup USB arrived as I could not get a connection.

I called customer service, they tried a few things from their end but it still just took me to the Clear home page. Fishy, because that was certainly online but I could not browse elsewhere. They started a trouble ticket saying they could work on the issue on their end and I should try again "later".

Well, "later" I tried and tried but still got the road block. After a few weeks and still no connection I called customer service again and was told to navigate to their support page and download the NEW setup software and then I FINALLY got a connection.

He told me that the cute little USB fob they sent preloaded with their software had the wrong version. They had since updated the software and the latest version available on their site would now work. Now I have the connection manager software with the black background and all is well. They have a tower by me which I have a clean view of so it's nice and strong at my house but will not work inside my guy's "dungeon" of an apartment , so caution there as well.

Now I'm pleased with this service and I'm plotting my escape from AT&T with the help of my magic little Clear device!

Was this review helpful to you?
Ratings_icons Ratings_icons

More about CLEAR

Clear Internet Killeen, Provider of wireless 4G broadband services in and around Killeen.

 

Wait, you're the expert.

If you've been to or used CLEAR, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review