CLEAR

★★★☆☆
9:00am - 9pm Monday - Sunday

About CLEAR

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  • Internet-Related Services

Computer & Internet Services

Computer & Internet Services
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3.0 2
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I am very disappointed so far with Clear WiMax. I went to a retail outlet at a mall near me and got lots of guarantees about how fast the service was and even saw on a google earth map what the coverage was at my house and it looked awesome.

After hooking it up and moving it around to every room in the house, I can barely get 1 bar on the modem and get no signal on the USB mobile antenna. Download speed tests reports 750 KBPS from the modem, not the 6 MBPS I am paying for. It's slower then my cable modem.

I promptly called customer service and had a less than stellar experience. They told me that because there are a lot of trees around me that is probably the problem. Trees? Really?

1
★☆☆☆☆

I am very disappointed so far with Clear WiMax. I went to a retail outlet at a mall near me and got lots of guarantees about how fast the service was and even saw on a google earth map what the coverage was at my house and it looked awesome.

After hooking it up and moving it around to every room in the house, I can barely get 1 bar on the modem and get no signal on the USB mobile antenna. Download speed tests reports 750 KBPS from the modem, not the 6 MBPS I am paying for. It's slower then my cable modem.

I promptly called customer service and had a less than stellar experience. They told me that because there are a lot of trees around me that is probably the problem. Trees? Really?

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The rep made sure to talk me through the pros and possible cons of the service. Luckily the cons never came true, and it's been all pros for me. Clear is service unlike I've ever experienced.

5
★★★★★

The rep made sure to talk me through the pros and possible cons of the service. Luckily the cons never came true, and it's been all pros for me. Clear is service unlike I've ever experienced.

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More about CLEAR

Clear Internet Wilmington, Provider of wireless 4G broadband services in and around Wilmington.

 

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