Ice Age Heating, Air Conditioning and Refrigeration, Inc.

★★★★★
  • 128 Hathaway St

    Wallington, NJ 07057

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Home Construction & Remodeling

Home Construction & Remodeling
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I had an emergency with my furnace dying, found them by dumb luck, they installed a new one, very nice guys but outrageously expensive! Took full advantage of my desperation, would never use them again!

3
★★★★★

I had an emergency with my furnace dying, found them by dumb luck, they installed a new one, very nice guys but outrageously expensive! Took full advantage of my desperation, would never use them again!

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Job - I contacted Ice Age for routine servicing for my furnace. Coincidentally, the morning of the day of the appointment the pilot light on my hot water heater went out and refused to stay lit when I tried to relight it.\r
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Mark from

3
★★★★★

Job - I contacted Ice Age for routine servicing for my furnace. Coincidentally, the morning of the day of the appointment the pilot light on my hot water heater went out and refused to stay lit when I tried to relight it.\r
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Mark from

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We needed to have the drains for our AC unit cleaned. My wife called Ice Age and they quoted her about $160. That sounded fair so we scheduled an appointment. The tech was early and we were notified by them that he would be early. At this point I was thinking, reasonable price, prompt response, and good communication. The tech arrived, I showed him to the unit and assisted him with tools & lighting. The problem was fixed within 1/2hr. Now the bill gets written up... $233.26 ! I asked, "What happened to $160?" The tech had no idea what I was talking about. We got his boss John on the phone, He said, "Well we needed a coupler". That's about a $2 part from Home Depot. My friend has an AC repair company, but he was away this weekend and couldn't help me on this particular day, so I knew what exactly had to be done and I also knew that I would pay more for it. I just didn't appreciate how John low balled us on the phone to get the job and then hit us with a higher bill. BOTTOM LINE... FIND SOMEONE ELSE. I know that it's only $73 but when quoted $160 that's a pretty significant % more than on the quote. Imagine if I was quoted $1,600 for job from these guys, would it become $2,300 ??? I feel that John from Ice Age was dishonest and I will never do business with them again.

1
★☆☆☆☆

We needed to have the drains for our AC unit cleaned. My wife called Ice Age and they quoted her about $160. That sounded fair so we scheduled an appointment. The tech was early and we were notified by them that he would be early. At this point I was thinking, reasonable price, prompt response, and good communication. The tech arrived, I showed him to the unit and assisted him with tools & lighting. The problem was fixed within 1/2hr. Now the bill gets written up... $233.26 ! I asked, "What happened to $160?" The tech had no idea what I was talking about. We got his boss John on the phone, He said, "Well we needed a coupler". That's about a $2 part from Home Depot. My friend has an AC repair company, but he was away this weekend and couldn't help me on this particular day, so I knew what exactly had to be done and I also knew that I would pay more for it. I just didn't appreciate how John low balled us on the phone to get the job and then hit us with a higher bill. BOTTOM LINE... FIND SOMEONE ELSE. I know that it's only $73 but when quoted $160 that's a pretty significant % more than on the quote. Imagine if I was quoted $1,600 for job from these guys, would it become $2,300 ??? I feel that John from Ice Age was dishonest and I will never do business with them again.

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We needed to have the drains for our AC unit cleaned. My wife called Ice Age and they quoted her about $160. That sounded fair so we scheduled an appointment. The tech was early and we were notified by them that he would be early. At this

3
★★★★★

We needed to have the drains for our AC unit cleaned. My wife called Ice Age and they quoted her about $160. That sounded fair so we scheduled an appointment. The tech was early and we were notified by them that he would be early. At this

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TOTALLY UNRELIABLE - Scheduled an appointment for a Friday at 10am - had to call them an hour later to find out if someone was still coming - Only to first be told they didnt have me in their computer...then found me, and had to call me

3
★★★★★

TOTALLY UNRELIABLE - Scheduled an appointment for a Friday at 10am - had to call them an hour later to find out if someone was still coming - Only to first be told they didnt have me in their computer...then found me, and had to call me

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I usually don't like to have contractors in my house, and I let Ice Age HVAC know that when I hired them for the job. They were really good about respecting my requests, and as a result I had a great experience with them. They were just really attentive to detail, and really kind in their dispositions. They also provided affordable pricing. Best of all, they paid attention to what I wanted, and executed the job in a suitable way.
Ice Age HVAC installed a new air conditioner in my home. I didn't previously have air conditioning, so that was an important move forward for me. I really liked the quality of their work, they really delivered. I would recommend them for all the reasons! I will use them again, myself, and I have signed up for regular Air conditioning maintenance by them. I couldn??t be happier!

5
★★★★★

I usually don't like to have contractors in my house, and I let Ice Age HVAC know that when I hired them for the job. They were really good about respecting my requests, and as a result I had a great experience with them. They were just really attentive to detail, and really kind in their dispositions. They also provided affordable pricing. Best of all, they paid attention to what I wanted, and executed the job in a suitable way.
Ice Age HVAC installed a new air conditioner in my home. I didn't previously have air conditioning, so that was an important move forward for me. I really liked the quality of their work, they really delivered. I would recommend them for all the reasons! I will use them again, myself, and I have signed up for regular Air conditioning maintenance by them. I couldn??t be happier!

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Ice Age Air Conditioning offers same day estimates. They were fast and reliable and proposed competitive pricing. They are honest and did a great job and fixed my problem right away. I would use their services again and highly recommend

3
★★★★★

Ice Age Air Conditioning offers same day estimates. They were fast and reliable and proposed competitive pricing. They are honest and did a great job and fixed my problem right away. I would use their services again and highly recommend

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My ac was acting up the other week and I was having a real struggle with it not wanting to work, being very unexperienced with how ac's work I knew I needed help! A friend of mine recommended calling Ice Age, I'm so happy I did, the same

3
★★★★★

My ac was acting up the other week and I was having a real struggle with it not wanting to work, being very unexperienced with how ac's work I knew I needed help! A friend of mine recommended calling Ice Age, I'm so happy I did, the same

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I scheduled an appointment online and got a confirmation saying a tech would be out at 8:30am Fri. By 9:00 no one showed up and when I called I was told by a woman named Julia that she did not see an appt for me in their system. I told

3
★★★★★

I scheduled an appointment online and got a confirmation saying a tech would be out at 8:30am Fri. By 9:00 no one showed up and when I called I was told by a woman named Julia that she did not see an appt for me in their system. I told

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During extra hot memorial day weekend , my air conditioning was running pretty much non-stop. One evening, I hear water running only to find that water was dripping from my ceiling around a light. The air conditioning (which is housed in

3
★★★★★

During extra hot memorial day weekend , my air conditioning was running pretty much non-stop. One evening, I hear water running only to find that water was dripping from my ceiling around a light. The air conditioning (which is housed in

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I called for AC repair after finding their website online. They made an appointment for 6 and said they would call 20 min prior to tech arriving to confirm which they did. It was all downhill from there. At 7 I called them because tech

3
★★★★★

I called for AC repair after finding their website online. They made an appointment for 6 and said they would call 20 min prior to tech arriving to confirm which they did. It was all downhill from there. At 7 I called them because tech

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My wife and I were very pleased with our recent experience with Ice Age. The salesman who came out was very knowledgeable and spoke to us in terms we could understand. He did not try to haggle with us or sell us something we really did not need. The installation crew was extremely courteous and they finished when they said they would. I cannot see any reason why someone would give them a bad review. They were not the cheapest company we looked at, but you obviously get what you pay for.?

2
★★★★★

My wife and I were very pleased with our recent experience with Ice Age. The salesman who came out was very knowledgeable and spoke to us in terms we could understand. He did not try to haggle with us or sell us something we really did not need. The installation crew was extremely courteous and they finished when they said they would. I cannot see any reason why someone would give them a bad review. They were not the cheapest company we looked at, but you obviously get what you pay for.?

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