Nace Appliance Repair

★★★☆☆
  • 2470 Sky Top Trl

    Dover, PA 17315

    Map & Directions
  • 717-814-8970

About Nace Appliance Repair

Home & Garden

Home & Garden
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3.4 5
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I was helping friends of mine who are in poor health and elderly. Their ice maker stopped working on their Samsung refrigerator. After calling Samsung, they set up an appointment with Nace Appliance for Friday january 6, 2017. Nace called them on Friday only to tell them they wouldn't be showing up. They rescheduled for Tuesday January 10, 2017. In the meantime, my friends wife was admitted to the hospital. He didn't want to cancel the appointment so he stayed at home, even after receiving a window between 8 and 5??? Do they really call that a window? They NEVER showed up. Never called. So now my friend, who could have spent the day with his very sick wife called me to tell me he wasted an entire day waiting for a worthless company that doesn't have the courtesy to call their customers. Do not waste your time, your money or patience on a worthless company such as Nace Appliance.

1
★☆☆☆☆

I was helping friends of mine who are in poor health and elderly. Their ice maker stopped working on their Samsung refrigerator. After calling Samsung, they set up an appointment with Nace Appliance for Friday january 6, 2017. Nace called them on Friday only to tell them they wouldn't be showing up. They rescheduled for Tuesday January 10, 2017. In the meantime, my friends wife was admitted to the hospital. He didn't want to cancel the appointment so he stayed at home, even after receiving a window between 8 and 5??? Do they really call that a window? They NEVER showed up. Never called. So now my friend, who could have spent the day with his very sick wife called me to tell me he wasted an entire day waiting for a worthless company that doesn't have the courtesy to call their customers. Do not waste your time, your money or patience on a worthless company such as Nace Appliance.

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I found Nace to be very knowledgable and profssional . Will use again !

5
★★★★★

I found Nace to be very knowledgable and profssional . Will use again !

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LG sent Nace to repair my dryer , Paul was friendly, knowledgeable,he replaced my heat thing, he showed me how to clean my dryer and my vent . Very good experience!

5
★★★★★

LG sent Nace to repair my dryer , Paul was friendly, knowledgeable,he replaced my heat thing, he showed me how to clean my dryer and my vent . Very good experience!

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These guys are Great, I scheduled with Melissa on the phone, and John was my repair guy. Everyone was nice, polite and professional. Came on a Tuesday and ordered my ice maker, came back the following Monday and it was fixed .Could not ask for better service !

5
★★★★★

These guys are Great, I scheduled with Melissa on the phone, and John was my repair guy. Everyone was nice, polite and professional. Came on a Tuesday and ordered my ice maker, came back the following Monday and it was fixed .Could not ask for better service !

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I have to agree wholeheartedly with the first review. This so-called repair shop is run rather strangely. You can never get through and when you do the supervisor is very rude, refuses to help, will not listen, and talks very condescendingly to you. When you try to explain that your product was not repaired by their "technician" I am assuming it is the same person as the one mentioned in the above review, will not listen to your side and just goes off in multiple directions. It's a good thing this business is in PA because Maryland would take action immediately. Choose another company or fix it yourself.

1
★☆☆☆☆

I have to agree wholeheartedly with the first review. This so-called repair shop is run rather strangely. You can never get through and when you do the supervisor is very rude, refuses to help, will not listen, and talks very condescendingly to you. When you try to explain that your product was not repaired by their "technician" I am assuming it is the same person as the one mentioned in the above review, will not listen to your side and just goes off in multiple directions. It's a good thing this business is in PA because Maryland would take action immediately. Choose another company or fix it yourself.

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