A-1 Body Shop & Towing

★☆☆☆☆

Automotive

Automotive
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Nor Cal Auto Body

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Sutter City Auto Body

2239 California St Sutter, CA

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I took my GMC Yukon in to get a quote at A-1 Body Shop after my car got damaged on its side passenger door. When I entered their shop, there was no one around to greet me, I had to wait for 5 or so minutes before anyone came. I understand that in auto shops sometimes things happen like this, however when the estimator came, he acted abrasive from the start. I indicated to him that I was shopping around for estimates, and after I said that he acted like he wrote me off. He said that there were other auto shops that were cheaper than him, and very rudely told me that it wouldnt be a month before they could even consider looking at my car. I don't understand why he was being rude, after all I was a prospective customer. The person seemed to take the attitude that he was too busy for someone like me. And also telling me to go to another auto shop?!? And then to top everything off, he gave me a quote that was 100% higher than any other auto shop that I had received quotes from. If you want poor customer service, and a snotty attitude, visit A-1 auto body shop.

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★☆☆☆☆

I took my GMC Yukon in to get a quote at A-1 Body Shop after my car got damaged on its side passenger door. When I entered their shop, there was no one around to greet me, I had to wait for 5 or so minutes before anyone came. I understand that in auto shops sometimes things happen like this, however when the estimator came, he acted abrasive from the start. I indicated to him that I was shopping around for estimates, and after I said that he acted like he wrote me off. He said that there were other auto shops that were cheaper than him, and very rudely told me that it wouldnt be a month before they could even consider looking at my car. I don't understand why he was being rude, after all I was a prospective customer. The person seemed to take the attitude that he was too busy for someone like me. And also telling me to go to another auto shop?!? And then to top everything off, he gave me a quote that was 100% higher than any other auto shop that I had received quotes from. If you want poor customer service, and a snotty attitude, visit A-1 auto body shop.

Pros: None that I can see

Cons: poor customer service, prices on the high side

 

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