The Home Depot

★★☆☆☆
  • 42100 Jackson St

    Indio, CA 92203

    Map & Directions
  • 760-347-7410

About The Home Depot

Categories
  • Hardware
  • Industrial Equipment
  • Building Materials
  • Lawn & Garden Equipment Manufacturers
  • Carpeting
  • Floor Coverings
  • Household Appliances
Details
  • Shop Online
  • Grills
  • Household Fans
Hours
M-Sa 6am-9pm, Su 7am-8pm

Home & Garden

Home & Garden
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April 1, 2017

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April 15, 2017

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April 22, 2017

2.3333 3
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I had the worst experience don't get me wrong I love the home depot but the Indio store should be closed. I was I the blinds dept. which by the way never ever has an employee in or around it. When I pressed the button that alerts someone, noone showed up for 15 minutes. Finally a guy came over to me with an attitude like I was bothering him. I told him that I needed some blinds cut, he walked away like I wasn't even there. We got over to the section where they keep the blinds I starterd telling him what I needed when another guy came over asking about tile in another language, he left me there to help the other guy. No excuse me or anything. Another 15 minutes went by, he came back and proceeded to cut. Needless to say 2 that were too short and one that wasn't even close. I will never go back to that store.

1
★☆☆☆☆

I had the worst experience don't get me wrong I love the home depot but the Indio store should be closed. I was I the blinds dept. which by the way never ever has an employee in or around it. When I pressed the button that alerts someone, noone showed up for 15 minutes. Finally a guy came over to me with an attitude like I was bothering him. I told him that I needed some blinds cut, he walked away like I wasn't even there. We got over to the section where they keep the blinds I starterd telling him what I needed when another guy came over asking about tile in another language, he left me there to help the other guy. No excuse me or anything. Another 15 minutes went by, he came back and proceeded to cut. Needless to say 2 that were too short and one that wasn't even close. I will never go back to that store.

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My wife and I came to the Indio Home Depot and could not be more upset and digusted with the staff as well as managment. We came here with a quote from another vendor for flooring and asked if they could match it or beat it. The floor manger in this section said, "Of course!" and wrote on the back of her business card the price match guarantee. We retuned a few days later to complete our order after the measuring was completed and to our surprise we had to battle for 3 HOURS to get a price match even though we were promised and had the proof the manager (who was on vacation ) had promised. This to be honest was the least of the reasons of why we will never retun to the Indio store. The biggest blow was the treatment by staff. We were called liars and there was never an appology. It seems the higher up we went in staff the worse it got. The manager there is so rude and did not care at all about us or what we were going through. Customer service here is non-exsistant! PLEASE go to the La Quinta store on Hwy 111! They were apologetic and emberassed for the treatment we had recieved. They went ABOVE and BEYOND to help us and were so nice. Iggy to be exact was so professional and kind. Since telling friends, family and neighbors our experiance with this Indio Home Depot we have heard the same horror stories.

1
★☆☆☆☆

My wife and I came to the Indio Home Depot and could not be more upset and digusted with the staff as well as managment. We came here with a quote from another vendor for flooring and asked if they could match it or beat it. The floor manger in this section said, "Of course!" and wrote on the back of her business card the price match guarantee. We retuned a few days later to complete our order after the measuring was completed and to our surprise we had to battle for 3 HOURS to get a price match even though we were promised and had the proof the manager (who was on vacation ) had promised. This to be honest was the least of the reasons of why we will never retun to the Indio store. The biggest blow was the treatment by staff. We were called liars and there was never an appology. It seems the higher up we went in staff the worse it got. The manager there is so rude and did not care at all about us or what we were going through. Customer service here is non-exsistant! PLEASE go to the La Quinta store on Hwy 111! They were apologetic and emberassed for the treatment we had recieved. They went ABOVE and BEYOND to help us and were so nice. Iggy to be exact was so professional and kind. Since telling friends, family and neighbors our experiance with this Indio Home Depot we have heard the same horror stories.

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The first time I entered this store I was greeted with smile and treated very respectfully. We bought floor tiles and the staff were very helpful and patient as we made our decision. Once we chosen the tile, the staff helped us with mortar choice grout and tools and even saved us money with their advice. I will not hesitate on going back to this store and most certainly would recommend this store to my friends.

5
★★★★★

The first time I entered this store I was greeted with smile and treated very respectfully. We bought floor tiles and the staff were very helpful and patient as we made our decision. Once we chosen the tile, the staff helped us with mortar choice grout and tools and even saved us money with their advice. I will not hesitate on going back to this store and most certainly would recommend this store to my friends.

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The Indio Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Indio, CA residents. Let us help with your project today!

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