Five Star Elite Car Service

★★★☆☆
  • P.O. Box 212

    Kings Park, NY 11754

    Map & Directions
  • 631-834-4730

About Five Star Elite Car Service

Categories
  • Taxis & Shuttles
  • Car Services
  • Transportation Services
Details
  • Airport Transportation

Transportation & Storage

Transportation & Storage
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3.0 2
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Awful. If I could give zero stars or negative stars I would. I just called to ask about a price for a ride for two people between two towns this car service covers (one in Nassau, one in Suffolk, about 25 miles apart). The man who answered the phone could not have been nastier, got very angry when I told him when I'd need the ride (later today), said something I couldn't hear and when I asked him to repeat what he'd just said, he yelled "This is not a cab!" and HUNG UP.

Getting angry at someone who calls to arrange for a ride? "This is not a cab?" What does that mean? Who said anything about a cab? Hanging up on a customer? This is some of the worst customer service I have ever heard of. Do not use these folks - they have to be nuts to have someone like that answering the phone for them.

1
★☆☆☆☆

Awful. If I could give zero stars or negative stars I would. I just called to ask about a price for a ride for two people between two towns this car service covers (one in Nassau, one in Suffolk, about 25 miles apart). The man who answered the phone could not have been nastier, got very angry when I told him when I'd need the ride (later today), said something I couldn't hear and when I asked him to repeat what he'd just said, he yelled "This is not a cab!" and HUNG UP.

Getting angry at someone who calls to arrange for a ride? "This is not a cab?" What does that mean? Who said anything about a cab? Hanging up on a customer? This is some of the worst customer service I have ever heard of. Do not use these folks - they have to be nuts to have someone like that answering the phone for them.

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Nicest Long Island car service I have ever used! Some of my coworkers and I often use a car service to take us around Long Island to business meetings in various Long Island towns. We did quite a bit of switching before staying to Five Star Elite Long Island Car Service. The driver was a regular guy from Long Island and spoke perfect English which was great, and kind of rare for drivers. The Town Car we requested was clean and in good shape, and most importantly they were on time. Our meetings usually have a very strict start time and it's imperative that we get there with no issues. Five Star Elite Long Island Car Service was great, and we continue to use them. We have never had a bad experience with their car service. I would say that they're the nicest car service Long Island can possibly offer you.

5
★★★★★

Nicest Long Island car service I have ever used! Some of my coworkers and I often use a car service to take us around Long Island to business meetings in various Long Island towns. We did quite a bit of switching before staying to Five Star Elite Long Island Car Service. The driver was a regular guy from Long Island and spoke perfect English which was great, and kind of rare for drivers. The Town Car we requested was clean and in good shape, and most importantly they were on time. Our meetings usually have a very strict start time and it's imperative that we get there with no issues. Five Star Elite Long Island Car Service was great, and we continue to use them. We have never had a bad experience with their car service. I would say that they're the nicest car service Long Island can possibly offer you.

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