Mail Depot

★★☆☆☆

About Mail Depot

Hours
OPEN MON-SAT ; 24 HR ACCESS ; AFTER HOURS APPTS AVAILABLE

Transportation & Storage

Transportation & Storage
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26893 Bouquet Canyon Rd C Saugus, MA

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Fedex Office Print & Ship Ctr

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1.6667 3
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I had to give it a star because that was the lowest option, it would have been worse if I had lower choices. This place is TERRIBLE! I'm an Outside Salesperson that is always using these type of Merchant Service Centers, and this is the worst I've ever used. I asked for the slowest/cheapest form of shipping and received an unbelievably outrageous charge. After paying and walking out I figured out I could have sent the the shipments out via USPS Priority Mail for 1/2 the cost! The employees (owner?) spoke very staggered/limited English which made communication difficult. Take your business anywhere, but here. I also have a Company American Express Card for expense purposes and they don't accept American Express here.

1
★☆☆☆☆

I had to give it a star because that was the lowest option, it would have been worse if I had lower choices. This place is TERRIBLE! I'm an Outside Salesperson that is always using these type of Merchant Service Centers, and this is the worst I've ever used. I asked for the slowest/cheapest form of shipping and received an unbelievably outrageous charge. After paying and walking out I figured out I could have sent the the shipments out via USPS Priority Mail for 1/2 the cost! The employees (owner?) spoke very staggered/limited English which made communication difficult. Take your business anywhere, but here. I also have a Company American Express Card for expense purposes and they don't accept American Express here.

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.

I have had less than satisfactory experiences here. The staff is slow and doesn't communicate effectively. They are vague with answers and difficult to understand. I would not recommend this place.

2
★★☆☆☆

I have had less than satisfactory experiences here. The staff is slow and doesn't communicate effectively. They are vague with answers and difficult to understand. I would not recommend this place.

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The old owner was awesome; service has declined in the last year or so... :-( They really don't seem very organized or in touch with their customers' needs.

1
★★☆☆☆

The old owner was awesome; service has declined in the last year or so... :-( They really don't seem very organized or in touch with their customers' needs.

Pros: convenient location

Cons: service, speed, lack of attentiveness...

 

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