Jack Gordon & Sons Ac & Htg

★☆☆☆☆
  • 9971 Sleepy Hollow Rd

    Conroe, TX 77385

    Map & Directions
  • 936-756-6481

Home Construction & Remodeling

Home Construction & Remodeling
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We have used this company for the last three years, per recommendation of our neighbor, who has been using them for 35 years. We asked them to evaluate our AC, which they said they would estimate at no cost. We just got a bill for $100. Will be happy to revise this review if they waive this bill, but has already left a bad taste in my mouth. If they sucker us in with a "free estimate" then they should respect their words. To make matters worst, they misdiagnosed the problem anyways. The AC started back up with no need to replace the motor fan.

Additionally, the same neighbor who recommended them to us stated that she had them come out for her AC as well and they tried to sell her a complete new unit when three others told her that it was unnecessary.
Really disappointed with the current service. Seems they are trying to gouge faithful customers in a bad economy.

1
★☆☆☆☆

We have used this company for the last three years, per recommendation of our neighbor, who has been using them for 35 years. We asked them to evaluate our AC, which they said they would estimate at no cost. We just got a bill for $100. Will be happy to revise this review if they waive this bill, but has already left a bad taste in my mouth. If they sucker us in with a "free estimate" then they should respect their words. To make matters worst, they misdiagnosed the problem anyways. The AC started back up with no need to replace the motor fan.

Additionally, the same neighbor who recommended them to us stated that she had them come out for her AC as well and they tried to sell her a complete new unit when three others told her that it was unnecessary.
Really disappointed with the current service. Seems they are trying to gouge faithful customers in a bad economy.

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BUYER BEWARES! Be sure to read the negative comments because they are exactly what I experienced. The technician came out, removed the bathroom p-trap and did one clean-out, in the kitchen he knocked out a plug in the garbage disposal. This took about 25 minutes of time and the bill was $440.
The invoice I received was the original quote which sounded like several hours?? worth of work. They did not even perform half the amount of work they listed on the invoice. When I called to complain they did refund the 2nd clean-out charge of $69.

1
★☆☆☆☆

BUYER BEWARES! Be sure to read the negative comments because they are exactly what I experienced. The technician came out, removed the bathroom p-trap and did one clean-out, in the kitchen he knocked out a plug in the garbage disposal. This took about 25 minutes of time and the bill was $440.
The invoice I received was the original quote which sounded like several hours?? worth of work. They did not even perform half the amount of work they listed on the invoice. When I called to complain they did refund the 2nd clean-out charge of $69.

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I would not recommend this company to anyone, and did more damage then they fixed. We had to call another company out to fix what This Services damaged. I have spoken to several managers from This Services, and they informed me that a refund in the amount of $499.00 would be applied back to my credit card. 30 Days later we are still waiting on credit, and they refused to call me back. I have filed a lawsuit against this company.

1
★☆☆☆☆

I would not recommend this company to anyone, and did more damage then they fixed. We had to call another company out to fix what This Services damaged. I have spoken to several managers from This Services, and they informed me that a refund in the amount of $499.00 would be applied back to my credit card. 30 Days later we are still waiting on credit, and they refused to call me back. I have filed a lawsuit against this company.

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