Design Windows & Doors Inc

★★★★★
Giving your home a quality designed product and personalized service
  • 504 S Mountain Ave

    Ontario, CA 91762

    Map & Directions
  • 909-980-3003

About Design Windows & Doors Inc

Hours
Mon-Fri 8am-5pm, Sat 9am-4pm

Home & Garden

Home & Garden
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I recently had 25 wood clad windows and 4 french doors replaced by Design Windows. My experience was fantastic from start to finish! I asked for several references from Design and was very pleased with the feedback I was given. One of

3
★★★★★

I recently had 25 wood clad windows and 4 french doors replaced by Design Windows. My experience was fantastic from start to finish! I asked for several references from Design and was very pleased with the feedback I was given. One of

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I went online today to write about my wonderful experience with Design Windows and in shock I read the horrible review below. I experienced just the opposite! We originally had several quotes. Fausto with Design Windows came in and

3
★★★★★

I went online today to write about my wonderful experience with Design Windows and in shock I read the horrible review below. I experienced just the opposite! We originally had several quotes. Fausto with Design Windows came in and

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We just replaced all the windows and a front entry door in our home. Our experience with Design Windows was excellent. They were prompt for the estimate and kept us informed throughout the entire process. They were very competitive with

3
★★★★★

We just replaced all the windows and a front entry door in our home. Our experience with Design Windows was excellent. They were prompt for the estimate and kept us informed throughout the entire process. They were very competitive with

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I am really enjoying my new windows an have had many compliments. The sales, office, and installation staff are 1st rate. I am planning on contacting them again for a new door. They provided great and fast service with incredible pricing and fantastic products

2
★★★★★

I am really enjoying my new windows an have had many compliments. The sales, office, and installation staff are 1st rate. I am planning on contacting them again for a new door. They provided great and fast service with incredible pricing and fantastic products

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Once again... Design Windows has done an outstanding job on our home. We highly recommend their great services!

2
★★★★★

Once again... Design Windows has done an outstanding job on our home. We highly recommend their great services!

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Design Windows and Doors was great to work with! They are friendly & professional. They even had the windows ready for installation sooner than promised. Their installers were neat and efficient and on time!

2
★★★★★

Design Windows and Doors was great to work with! They are friendly & professional. They even had the windows ready for installation sooner than promised. Their installers were neat and efficient and on time!

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Just wanted to let you know James is awesome! I just have to get 1 more quote for my husband's satisfacation (i'm not telling the other company I have one, so they won't match) but I'm very pleased with everything James presented & yes, the price was great & your company seems very reputable. Bottom line is i want to go w/ Design Windows & should be calling you by end of week to get things rolling...\r\n \r\nTell James he's great, very knowledgeable, professional (even with my husband's strong personality), quality choices, price & best of all - NO PRESSURE! Loved it!\r\n

2
★★★★★

Just wanted to let you know James is awesome! I just have to get 1 more quote for my husband's satisfacation (i'm not telling the other company I have one, so they won't match) but I'm very pleased with everything James presented & yes, the price was great & your company seems very reputable. Bottom line is i want to go w/ Design Windows & should be calling you by end of week to get things rolling...\r\n \r\nTell James he's great, very knowledgeable, professional (even with my husband's strong personality), quality choices, price & best of all - NO PRESSURE! Loved it!\r\n

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I have a very difficult homeowners association and with the help of Design Windows and their staff helped get my approval and replaced all my old windows with new beautiful windows. What a difference new windows makes inside and out.

2
★★★★★

I have a very difficult homeowners association and with the help of Design Windows and their staff helped get my approval and replaced all my old windows with new beautiful windows. What a difference new windows makes inside and out.

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I looked hard for a window company that I could trust. I had 6 estimates all in one day. Joe was the most patient and kind and offered the most features. I was thrilled with the installation, and would be happy to refer them to any of my friends and family. Design Windows & Doors was is excellent to work with.

2
★★★★★

I looked hard for a window company that I could trust. I had 6 estimates all in one day. Joe was the most patient and kind and offered the most features. I was thrilled with the installation, and would be happy to refer them to any of my friends and family. Design Windows & Doors was is excellent to work with.

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Just wanted to give thanks to Design Windows and Doors.. I am very impressed with their customer service and they helped me through the entire process. They made everything so seamless and easy for us. The windows are fantastic too!

2
★★★★★

Just wanted to give thanks to Design Windows and Doors.. I am very impressed with their customer service and they helped me through the entire process. They made everything so seamless and easy for us. The windows are fantastic too!

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Had just purchased a house that we were flipping and desperately needed new windows. I wanted a cheap price but not a cheap window. I expressed my concern to several companies about quality and how quickly I needed them. This is why I choose Design Windows. The price was unbelievable...and they were even kind enough to get me installed within 2 weeks. Windows look great! We are very happy.

2
★★★★★

Had just purchased a house that we were flipping and desperately needed new windows. I wanted a cheap price but not a cheap window. I expressed my concern to several companies about quality and how quickly I needed them. This is why I choose Design Windows. The price was unbelievable...and they were even kind enough to get me installed within 2 weeks. Windows look great! We are very happy.

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Out of all the contractors I have hired over the years, Joe with Design Windows was friendly...not pushy like some of the other guys, very knowledgably and most importantly fulfilled our purchase agreement prior to the anticipated wait time and the finished installation looks far better than I could have even imagined. My neighbor tried referring me to another local company and his ""mobile show room"" also out of Rancho...he was twice as much and was incredibly pushy. I am so happy I decided to go with my gut instinct and would gladly refer them again and again! By the way, Design Windows you have out grown your beautiful showroom...just goes to show that good business practices reflect in how busy you are!

2
★★★★★

Out of all the contractors I have hired over the years, Joe with Design Windows was friendly...not pushy like some of the other guys, very knowledgably and most importantly fulfilled our purchase agreement prior to the anticipated wait time and the finished installation looks far better than I could have even imagined. My neighbor tried referring me to another local company and his ""mobile show room"" also out of Rancho...he was twice as much and was incredibly pushy. I am so happy I decided to go with my gut instinct and would gladly refer them again and again! By the way, Design Windows you have out grown your beautiful showroom...just goes to show that good business practices reflect in how busy you are!

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Design Windows had a large selection to choose from and our sales rep Fausto was very knowledgeable, kind and patient. The installers worked diligently throughout the install and the office was a pleasure to work with.\r\n\r\n

2
★★★★★

Design Windows had a large selection to choose from and our sales rep Fausto was very knowledgeable, kind and patient. The installers worked diligently throughout the install and the office was a pleasure to work with.\r\n\r\n

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We recently ordered Madison Windows. We were originally quoted 4-6 weeks for installation. To our surprise I received a phone call a little after 2 weeks to schedule our installation. Everyone was very friendly. The installers were very considerate of our pets and our 2 yr. old son. They covered up our white carpets and protected our wood furniture. I am very happy with the overall process and new windows in my home. I would recommend their services and products to anyone.

2
★★★★☆

We recently ordered Madison Windows. We were originally quoted 4-6 weeks for installation. To our surprise I received a phone call a little after 2 weeks to schedule our installation. Everyone was very friendly. The installers were very considerate of our pets and our 2 yr. old son. They covered up our white carpets and protected our wood furniture. I am very happy with the overall process and new windows in my home. I would recommend their services and products to anyone.

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From beginning to end I had awesome service. When I called the office they were always friendly. Everthing was completed on time. Everything was the way I wanted it. The installers were quick, efficient and curtious and even smelt good! I rate this company 10 stars if I could!!!!!

2
★★★★★

From beginning to end I had awesome service. When I called the office they were always friendly. Everthing was completed on time. Everything was the way I wanted it. The installers were quick, efficient and curtious and even smelt good! I rate this company 10 stars if I could!!!!!

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I had Fausto out at my house to bid my entry door project. I was amazed at the large selection Design Windows & Doors offers for entry doors. Fausto is the most kind, polite and non pushy sales rep we have ever had in our home. Our door was installed before the anticapated delivery date and is stunning! The installers were also very neat and efficient. I highly recommend Fausto and Design Windows and Doors!

2
★★★★★

I had Fausto out at my house to bid my entry door project. I was amazed at the large selection Design Windows & Doors offers for entry doors. Fausto is the most kind, polite and non pushy sales rep we have ever had in our home. Our door was installed before the anticapated delivery date and is stunning! The installers were also very neat and efficient. I highly recommend Fausto and Design Windows and Doors!

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This company have an excellent leadership.... I am talking about the owner. He cares for his customer. When I had a contract with this company, and when the windows were completed, I wasn't happy with the product installation. I was to the point of asking for a revert of payment, then the owner came down to my property to check my complaints. He then took care of the mess. The windows were then really completed! Some of the installers were very good and friendly. Yes, I would recommend the company to my friends. \r\n

2
★★★★☆

This company have an excellent leadership.... I am talking about the owner. He cares for his customer. When I had a contract with this company, and when the windows were completed, I wasn't happy with the product installation. I was to the point of asking for a revert of payment, then the owner came down to my property to check my complaints. He then took care of the mess. The windows were then really completed! Some of the installers were very good and friendly. Yes, I would recommend the company to my friends. \r\n

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The sales rep.,Joe, was very professional and explained all phases of the manufacture and installation. The installers were very professional. They went right to work, were very personable, explained the installation, and were a pleasure to have in our home. They cleaned all debris, and old windows went with them. We were pleased with all phases of the process, and would not hesitate to recommend them. \r\n

2
★★★★★

The sales rep.,Joe, was very professional and explained all phases of the manufacture and installation. The installers were very professional. They went right to work, were very personable, explained the installation, and were a pleasure to have in our home. They cleaned all debris, and old windows went with them. We were pleased with all phases of the process, and would not hesitate to recommend them. \r\n

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Design Windows installed our beautiful french doors a couple of years ago. Their pricing could not be beat, they completed the install on schedule with upmost quality and to top it off have stood by their customer satisfaction guarantee ever since! They are professional and courteous willing to assist in any way. We will eventually have the rest of our windows replaced and will certainly go through Design Windows again! I highly recommend this company!!!!

2
★★★★★

Design Windows installed our beautiful french doors a couple of years ago. Their pricing could not be beat, they completed the install on schedule with upmost quality and to top it off have stood by their customer satisfaction guarantee ever since! They are professional and courteous willing to assist in any way. We will eventually have the rest of our windows replaced and will certainly go through Design Windows again! I highly recommend this company!!!!

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I live in the San Fernando Valley and it took looking all over and then finalizing on a company located in Alta Loma, to install new windows in my recently purchased home. They did a great job and everyone I was in contact with was vert courteous.

2
★★★★☆

I live in the San Fernando Valley and it took looking all over and then finalizing on a company located in Alta Loma, to install new windows in my recently purchased home. They did a great job and everyone I was in contact with was vert courteous.

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I just had my whole house done, 8 windows & 2 patio doors, and was completely satisfied from start to finish. I have seen a drop temperature and the noise from the outside. I work with the general public and know that you cannot always satisfy everybody. There are always those types of people that want something for nothing

2
★★★★★

I just had my whole house done, 8 windows & 2 patio doors, and was completely satisfied from start to finish. I have seen a drop temperature and the noise from the outside. I work with the general public and know that you cannot always satisfy everybody. There are always those types of people that want something for nothing

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Not a company I would recommend, I purchased 14windows to be installed, 2 out of the 14 were not the ones we had ordered when I informed the owner he said it wasn't his fault, and charged us extra to have the ones we originally ordered. Then to top it off the remaing windows were also not the ones I wanted. Apparently, I didn't specify between the 8 pane double hung and the 6 pane double hung windows. I had noooo idea what the heck the difference was. I just showed him what I wanted, by pointing it out to him. My neighbors directly across from me had the windows I wanted. So when I called to inform him that the windows were not what I had anticipated, he said he couldn't do anything about it and that if I wanted something else I would have to pay more. But he was sooo generous as to offer a small discount on top of what I had already paid. He was not cooperative at all, had no empathy, and flat out didn't care. Extremely unprofessional!! So I receive a letter in the mail, asking if I would write a review, and in return I would receive a $10 dollar gift card, after this review I don't think I will be getting my 10 bucks, and that's ok!!!!

0
★☆☆☆☆

Not a company I would recommend, I purchased 14windows to be installed, 2 out of the 14 were not the ones we had ordered when I informed the owner he said it wasn't his fault, and charged us extra to have the ones we originally ordered. Then to top it off the remaing windows were also not the ones I wanted. Apparently, I didn't specify between the 8 pane double hung and the 6 pane double hung windows. I had noooo idea what the heck the difference was. I just showed him what I wanted, by pointing it out to him. My neighbors directly across from me had the windows I wanted. So when I called to inform him that the windows were not what I had anticipated, he said he couldn't do anything about it and that if I wanted something else I would have to pay more. But he was sooo generous as to offer a small discount on top of what I had already paid. He was not cooperative at all, had no empathy, and flat out didn't care. Extremely unprofessional!! So I receive a letter in the mail, asking if I would write a review, and in return I would receive a $10 dollar gift card, after this review I don't think I will be getting my 10 bucks, and that's ok!!!!

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We had most of our windows replaced and have liked them for the most part. The problem with Design Windows and Doors is mostly their ""wait time"". Don't ever expect anything to happen ""soon"". In the end, the job was satisfactory but nothing to write home about. The gals in the office are great with customer service but not really happy with Joe. After spending so much money you would think he would at least remember who we were within a few days but he had no clue. When we had some problems with ""hidden screens"" it took MONTHS to resolve since they get their shipments from Canada and they are few and far between..then imagine our surprise when the wrong size came. If we only had to deal with Kristi and Robin..things would be great..but to have to deal with Joe and the waiting..just not fun.

2
★★★★☆

We had most of our windows replaced and have liked them for the most part. The problem with Design Windows and Doors is mostly their ""wait time"". Don't ever expect anything to happen ""soon"". In the end, the job was satisfactory but nothing to write home about. The gals in the office are great with customer service but not really happy with Joe. After spending so much money you would think he would at least remember who we were within a few days but he had no clue. When we had some problems with ""hidden screens"" it took MONTHS to resolve since they get their shipments from Canada and they are few and far between..then imagine our surprise when the wrong size came. If we only had to deal with Kristi and Robin..things would be great..but to have to deal with Joe and the waiting..just not fun.

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Great Windows, we just had our Windows installed and \r\nwe Love it, Great Customer Service, the whole process\r\ntook just 6 weeks fron the time i called and Spoke to \r\nJohn to the install, if you are looking for a company to do\r\nyour windows, look no farther, Go with Design Windows\r\nand Doors and you will never regreat it.\r\n

2
★★★★★

Great Windows, we just had our Windows installed and \r\nwe Love it, Great Customer Service, the whole process\r\ntook just 6 weeks fron the time i called and Spoke to \r\nJohn to the install, if you are looking for a company to do\r\nyour windows, look no farther, Go with Design Windows\r\nand Doors and you will never regreat it.\r\n

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Robin was the ultimate professional! She was great with follow through! Your installers were clean, courteous, and very mindful of our home and belongings. I have and will continue to recommend your company.

2
★★★★★

Robin was the ultimate professional! She was great with follow through! Your installers were clean, courteous, and very mindful of our home and belongings. I have and will continue to recommend your company.

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Design Windows & Doors did such a beautiful on my windows and front door. They did everythingin such a professional manner from start to finish.\r\nKristi, was incredible with her follow through. She did everything she said would do and in today's world that says a lot.\r\nJoe, worked with us on our pricing so we could use their company for this work.\r\nWillie, was so meticulous and enjoyable to talk with.\r\nI love to do business with a company as well organized as yours and that is why I let Willie put a sign in our planter. We have NEVER done that.\r\n\r\nThanks to all of you again!!!

2
★★★★★

Design Windows & Doors did such a beautiful on my windows and front door. They did everythingin such a professional manner from start to finish.\r\nKristi, was incredible with her follow through. She did everything she said would do and in today's world that says a lot.\r\nJoe, worked with us on our pricing so we could use their company for this work.\r\nWillie, was so meticulous and enjoyable to talk with.\r\nI love to do business with a company as well organized as yours and that is why I let Willie put a sign in our planter. We have NEVER done that.\r\n\r\nThanks to all of you again!!!

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This company is family-run, not well organized, not professional and not easy to work with. Owner and installers both difficult and unprofessional. Nice windows, bad installation and customer service experience.\nSTAY AWAY UNLESS YOU WANT HEADACHES AND HEARTACHES.

0
★☆☆☆☆

This company is family-run, not well organized, not professional and not easy to work with. Owner and installers both difficult and unprofessional. Nice windows, bad installation and customer service experience.\nSTAY AWAY UNLESS YOU WANT HEADACHES AND HEARTACHES.

Pros: Nice windows

Cons: Terrible customer service and installation

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