Puroclean Property Restoration

★★★★☆
  • 7604 Woodway Drive

    Waco, TX 76712

    Map & Directions
  • 254-598-8710

About Puroclean Property Restoration

Categories
  • Crime Scene Cleanup
  • Residential Construction
  • Mold Removal
Details
  • Fire Damage Restoration
  • Water Damage Restoration
  • Smoke Damage Restoration

Business Services

Business Services
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Centex Environmental Solutions

3112 Franklin Ave Waco, GA

4.2857 7
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I had some extensive damage done in my home a few months ago. The men who came initially did their job. However, what followed is akin to robbery. They would not tell me what the cost was going to be for the water restoration. The owner Blackwell kept telling me that they would bill the insurance company. I repeatedly had to ask them what the charges were but they would never tell me. Then I found out why. Somehow someone in the insurance company has given them the schematics of how to file an insurance claim for water restoration. I was billed for things that did not make sense. I was charged for content manipulation, I was charged for the square footage of the rooms they extracted the water from, I was charged for hauling debris away when they did not do any of this. I was billed close to $5,000. All they did was come and place the equipment in my home for five days. They only came to monitor it-a thirty minute monitoring for two of the five days. Then I also received an electric bill for all these machines running in my home. I found these men to be dishonest and not upfront. I would not recommend them to anyone. The last time I had water damage, another company came and all I was charged for was the water extraction.

1
★☆☆☆☆

I had some extensive damage done in my home a few months ago. The men who came initially did their job. However, what followed is akin to robbery. They would not tell me what the cost was going to be for the water restoration. The owner Blackwell kept telling me that they would bill the insurance company. I repeatedly had to ask them what the charges were but they would never tell me. Then I found out why. Somehow someone in the insurance company has given them the schematics of how to file an insurance claim for water restoration. I was billed for things that did not make sense. I was charged for content manipulation, I was charged for the square footage of the rooms they extracted the water from, I was charged for hauling debris away when they did not do any of this. I was billed close to $5,000. All they did was come and place the equipment in my home for five days. They only came to monitor it-a thirty minute monitoring for two of the five days. Then I also received an electric bill for all these machines running in my home. I found these men to be dishonest and not upfront. I would not recommend them to anyone. The last time I had water damage, another company came and all I was charged for was the water extraction.

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My washing machine drain line broke and caused the water to drain all over the floor. I called Jesse from PuroClean and he came out and found out how far the water had traveled across and under our hardwood floors. He then had his guys come and put fans and other machines to dry the floors and walls. He worked directly with my Insurance Company, and then helped guide me to get my floors replaced. Great company to work with. Thanks guys.

5
★★★★★

My washing machine drain line broke and caused the water to drain all over the floor. I called Jesse from PuroClean and he came out and found out how far the water had traveled across and under our hardwood floors. He then had his guys come and put fans and other machines to dry the floors and walls. He worked directly with my Insurance Company, and then helped guide me to get my floors replaced. Great company to work with. Thanks guys.

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I came home to a house full of water after my washing machine leaked. I called PuroClean and they had guys in my home in less than an hour working to dry my carpets and floors. They followed up every day and were very nice to work with. I would recommend them if you have any water damage.

5
★★★★★

I came home to a house full of water after my washing machine leaked. I called PuroClean and they had guys in my home in less than an hour working to dry my carpets and floors. They followed up every day and were very nice to work with. I would recommend them if you have any water damage.

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my wife and i awoke in the middle of the night to a loud noise, i immediatley thought someone had broken into our home! upon placing my feet on the ground, they were soaked, my entire home was flooded. we called Puroclean, they were at our home within 45 min, even though it was the middle of the night! they were polite, and courteous, they took the time too go over our options with us, which most companies would never have done at 2:00 am! I wish we had never had this experience, and hope it never happens again, but if it does, i will call puroclean!

4
★★★★☆

my wife and i awoke in the middle of the night to a loud noise, i immediatley thought someone had broken into our home! upon placing my feet on the ground, they were soaked, my entire home was flooded. we called Puroclean, they were at our home within 45 min, even though it was the middle of the night! they were polite, and courteous, they took the time too go over our options with us, which most companies would never have done at 2:00 am! I wish we had never had this experience, and hope it never happens again, but if it does, i will call puroclean!

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i had a water heater break in my attic, the guys at puroclean showed up within an hour of the occurence. they were friendly, proffesional, and patient, as you can imagine, it is quite a stressfull situation! throughout the process these gentlemen gave us all sorts of helpful info, we were clueless having never delt with anything of this nature previously! all in all, puroclean is the very best, i wouldnt reccomend or use anyone else!

5
★★★★★

i had a water heater break in my attic, the guys at puroclean showed up within an hour of the occurence. they were friendly, proffesional, and patient, as you can imagine, it is quite a stressfull situation! throughout the process these gentlemen gave us all sorts of helpful info, we were clueless having never delt with anything of this nature previously! all in all, puroclean is the very best, i wouldnt reccomend or use anyone else!

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PuroClean was great. I had a toilet overflow the day before Thanksgiving and PuroClean was at my home in less than 1 hour. They cleaned everything up and was very easy to deal with. They billed my insurance company and handled the job. Good guys to work with.

5
★★★★★

PuroClean was great. I had a toilet overflow the day before Thanksgiving and PuroClean was at my home in less than 1 hour. They cleaned everything up and was very easy to deal with. They billed my insurance company and handled the job. Good guys to work with.

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This company is great. Very honest and easy to work with. Hot water heater busted and they did everything, even billed the insurance company.

5
★★★★★

This company is great. Very honest and easy to work with. Hot water heater busted and they did everything, even billed the insurance company.

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Message from Puroclean Property Restoration

With nearly 20 years of experience in property mitigation and restoration, PuroClean Property Restoration has earned a reputation as "The Paramedics of Property Damage." We do more than clean up after a property disaster. In response to every emergency, we provide a combination of exceptional property mitigation services delivered with an equal degree of compassion. We help rescue homes. We put businesses back on their feet. We help you get back to your life.

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