Violet's Alterations

★★★★☆

About Violet's Alterations

Categories
  • Military
  • Tailors & Alterations
Details
  • Alterations
  • Gowns
Hours
Monday: 08:30 AM - 07:00 AM
Tuesday: 08:30 AM - 07:00 AM
Wednesday: 08:30 AM - 07:00 AM
Thursday: 08:30 AM - 07:00 AM
Friday: 08:30 AM - 07:00 AM
Saturday: 09:00 AM - 04:00 PM
Sunday: Closed

Personal Services

Personal Services
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It's ball season, so I understand that makes it an extremely busy time for all the alteration business in Jacksonville. I brought my dress in on 10/31 and told her I needed it done by 11/13 for our ball. She told me she could have it done by the 10th and to come in any time. I needed my chiffon dress hemmed about an inch and the bust to be taken in less than an inch - my ticket said $45 for the hem and $25 for the top.
I showed up 3 hours after they opened and they were unable to find my dress - after a few minutes of searching, they realized it had never been started. With no apology, they told me to come back in an hour.
When I returned, my dress was finished, but Violet became extremely hostile when I told her I wasn't willing to pay the full $70 for work that was done in an hour the day I was supposed to pick up. I explained that it wouldn't have bothered me had she called that morning and told me to come in later in the afternoon, but to drive 20 minutes only to find out my dress hadn't even been started and then still be expected to pay the full amount for an hour of work was frustrating.
She called us cheap, accused us of never having enough money and using her, told me she would let me pay $45 and we could be on her "good side". Her daughter also jumped in and yelled at us. Neither of them would listen to what my husband and I were trying to explain and finally told us to never come back. That's fine with me.

1
★☆☆☆☆

It's ball season, so I understand that makes it an extremely busy time for all the alteration business in Jacksonville. I brought my dress in on 10/31 and told her I needed it done by 11/13 for our ball. She told me she could have it done by the 10th and to come in any time. I needed my chiffon dress hemmed about an inch and the bust to be taken in less than an inch - my ticket said $45 for the hem and $25 for the top.
I showed up 3 hours after they opened and they were unable to find my dress - after a few minutes of searching, they realized it had never been started. With no apology, they told me to come back in an hour.
When I returned, my dress was finished, but Violet became extremely hostile when I told her I wasn't willing to pay the full $70 for work that was done in an hour the day I was supposed to pick up. I explained that it wouldn't have bothered me had she called that morning and told me to come in later in the afternoon, but to drive 20 minutes only to find out my dress hadn't even been started and then still be expected to pay the full amount for an hour of work was frustrating.
She called us cheap, accused us of never having enough money and using her, told me she would let me pay $45 and we could be on her "good side". Her daughter also jumped in and yelled at us. Neither of them would listen to what my husband and I were trying to explain and finally told us to never come back. That's fine with me.

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Best tailor shop around. She knew exactly what i needed done and was done in a few hours. Same day turn around, Extraordinary prices. Would recommend to any that needs last minute alterations. The address listed is wrong though. The correct address is 107 Hearthstone Court.

5
★★★★★

Best tailor shop around. She knew exactly what i needed done and was done in a few hours. Same day turn around, Extraordinary prices. Would recommend to any that needs last minute alterations. The address listed is wrong though. The correct address is 107 Hearthstone Court.

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Violet did a GREAT job, very good prices!!! Other places in town charge so much more, she has very reasonable prices!!! Anything you need go to her!!!!!! Good job, Done fast! She will work with you to help you in any way possible!!!
Much Love!!! I will always be going to her!!!!

5
★★★★★

Violet did a GREAT job, very good prices!!! Other places in town charge so much more, she has very reasonable prices!!! Anything you need go to her!!!!!! Good job, Done fast! She will work with you to help you in any way possible!!!
Much Love!!! I will always be going to her!!!!

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