Dr. Phonez

★★★★☆
29.5161 -98.4993
Map and Directions to Dr. Phonez

210-377-1010

7317 San Pedro Ave.

San Antonio, TX

78216

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About Dr. Phonez

Communications & Utilities

Communications & Utilities
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4.0 4
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You should definitely find somewhere else to go to get your phone fixed. I brought my android smartphone in to be fixed because I had a cracked screen and it was to cost me $150 no big deal I loved my phone. I picked it up and it wasn't properly working and I was told to use it for the weekend and if it wasn't working right to bring it back and they'd see what they could do about a refund...I left and instantly my phone was getting no signal! Turns out they neglected to plug my antenna back in!! Seems simple right? (apparently it isn't...) So the next say I return to have that issue fixed...the screen still wasn't working properly but they said try it for a couple days. So a few days go by and my phone was useless! I had been told return Monday to see about a refund however I got put in the hospital with collapsed lungs. I returned on Wednesday with my hospital discharge papers for proof and the manager Chris said that because I didn't come in on Monday our "deal" was off (this was Wednesday - because my phone sat for a couple days and I couldnt help being in he hospital this made a big difference? This is where customer service and compassion come in...something this business lacks!!!) and I could either deal with my screen not working...or pay them $75 for labor and they would put my cracked screen back on and issue me a refund for the rest of my money...so I could pay them to NOT fix my phone AND make me return for not hooking my antenna back up (neglectful mistake!)...well they took my phone in the back to put my cracked screen back on and then returned 2 hours later with my phone NOT WORKING AT ALL (despite the cracked screen when I brought it in I could still use it fine...I just had a crack in my screen...the screen responded fine...it was just ugly!!?) and returned ALL my money for breaking it worse!! (which by the way they didn't mention...) In the end I got all my money back but my phone left in worse conditions then when I brought it in. If you want bad service and your phone broken worse go here...otherwise stay away! Shame on you Dr.Phonez - this doctor performs crazy malpractice!!! Pay good money, get a headache - phone leaves worse off - AND I HAD TO SPEND $200 for a new phone and renew my contract and extra 2 years. Nightmare experience!!!

...I attempted to have my issues resolved but it fell on deaf ears...all I wanted was my phone fixed...but now after all this chaos all I have is a paper weight that doesn't work to any degree...what you did was shameful - yet I believe you're not even capable of that considering you broke my phone worse and didn't even acknowledge it...that's really sad and not how you should treat people!!!

1
★☆☆☆☆

You should definitely find somewhere else to go to get your phone fixed. I brought my android smartphone in to be fixed because I had a cracked screen and it was to cost me $150 no big deal I loved my phone. I picked it up and it wasn't properly working and I was told to use it for the weekend and if it wasn't working right to bring it back and they'd see what they could do about a refund...I left and instantly my phone was getting no signal! Turns out they neglected to plug my antenna back in!! Seems simple right? (apparently it isn't...) So the next say I return to have that issue fixed...the screen still wasn't working properly but they said try it for a couple days. So a few days go by and my phone was useless! I had been told return Monday to see about a refund however I got put in the hospital with collapsed lungs. I returned on Wednesday with my hospital discharge papers for proof and the manager Chris said that because I didn't come in on Monday our "deal" was off (this was Wednesday - because my phone sat for a couple days and I couldnt help being in he hospital this made a big difference? This is where customer service and compassion come in...something this business lacks!!!) and I could either deal with my screen not working...or pay them $75 for labor and they would put my cracked screen back on and issue me a refund for the rest of my money...so I could pay them to NOT fix my phone AND make me return for not hooking my antenna back up (neglectful mistake!)...well they took my phone in the back to put my cracked screen back on and then returned 2 hours later with my phone NOT WORKING AT ALL (despite the cracked screen when I brought it in I could still use it fine...I just had a crack in my screen...the screen responded fine...it was just ugly!!?) and returned ALL my money for breaking it worse!! (which by the way they didn't mention...) In the end I got all my money back but my phone left in worse conditions then when I brought it in. If you want bad service and your phone broken worse go here...otherwise stay away! Shame on you Dr.Phonez - this doctor performs crazy malpractice!!! Pay good money, get a headache - phone leaves worse off - AND I HAD TO SPEND $200 for a new phone and renew my contract and extra 2 years. Nightmare experience!!!

...I attempted to have my issues resolved but it fell on deaf ears...all I wanted was my phone fixed...but now after all this chaos all I have is a paper weight that doesn't work to any degree...what you did was shameful - yet I believe you're not even capable of that considering you broke my phone worse and didn't even acknowledge it...that's really sad and not how you should treat people!!!

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I needed a to have my iPhone 4 repaired, I dropped the stupid thing when I was walking and the screen cracked. Not good. Not good at all. I now how finicky those phones are, I just wasn't thinking for a second. Anyway, I took my iPhone 4 to Dr. Phonez and asked the techs if they could fix it. The guys were friendly and able to get it fixed by the next day. I was surprised at how fast the service was! And so relieved that I wouldn't be without my iPhone for too long - it's my main means of communication.

5
★★★★★

I needed a to have my iPhone 4 repaired, I dropped the stupid thing when I was walking and the screen cracked. Not good. Not good at all. I now how finicky those phones are, I just wasn't thinking for a second. Anyway, I took my iPhone 4 to Dr. Phonez and asked the techs if they could fix it. The guys were friendly and able to get it fixed by the next day. I was surprised at how fast the service was! And so relieved that I wouldn't be without my iPhone for too long - it's my main means of communication.

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Never had such fast work done on my iPad! I dropped my iPad 2, and, unfortunately, the screen cracked. I've heard that iPads are touchy like that, but then realized that it wouldn't be covered under the warranty.
So, I took my iPad 2 to the guys over at Dr. Phonez and they had it fixed in no time at all, I dropped it off in the morning when they opened and they had it done before closing, so I picked it up the next morning.
Very fast service - so glad I found them.

5
★★★★★

Never had such fast work done on my iPad! I dropped my iPad 2, and, unfortunately, the screen cracked. I've heard that iPads are touchy like that, but then realized that it wouldn't be covered under the warranty.
So, I took my iPad 2 to the guys over at Dr. Phonez and they had it fixed in no time at all, I dropped it off in the morning when they opened and they had it done before closing, so I picked it up the next morning.
Very fast service - so glad I found them.

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I suggest Dr. Phonez (http://drphonez.com/) if you have an iphone 4 repair. They are professional, fast and very reliable. I got mine repaired the same day and I??m extremely happy they brought my phone back to life. I??d recommend them anytime!

5
★★★★★

I suggest Dr. Phonez (http://drphonez.com/) if you have an iphone 4 repair. They are professional, fast and very reliable. I got mine repaired the same day and I??m extremely happy they brought my phone back to life. I??d recommend them anytime!

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Message from Dr. Phonez

National Repair Center for iPhone, Samsung, HTC, Nokia, Motorola, Blackberry, iPod, iPad and All Other Cell Phones.

More about Dr. Phonez

iPhone Repair, iPhone Glass Repair, Cell Phone Repair

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