Merchant Services

★★★★★
A Leading Provider of Comprehensive Business Solutions - A+ BBB Rating - Inc. 5,000 Recipient
  • 9012 Research Drive Ste. 200

    Irvine, CA 92618

    Map & Directions
  • 800-660-7153

About Merchant Services

Hours
8:00AM-5:00PM (M-F)

Finance

Finance
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The most unprofessional company I have dealt with. We signed up with them after Jeremy, their sales rep, came to our office convincing us that they have a better rate. We switched to them in 2012. Recently another provider approached us

3
★★★★★

The most unprofessional company I have dealt with. We signed up with them after Jeremy, their sales rep, came to our office convincing us that they have a better rate. We switched to them in 2012. Recently another provider approached us

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TOTAL SCAM,Their service are BAD!!!!!!! Total difference attitude from the account executive after we signed the contact. A lot of mistakes happened on our bank information, so at the first transaction we cannot receive the funds on time.

3
★★★★★

TOTAL SCAM,Their service are BAD!!!!!!! Total difference attitude from the account executive after we signed the contact. A lot of mistakes happened on our bank information, so at the first transaction we cannot receive the funds on time.

.

I've been with Merchant Services Inc for 2.5 years now and I am counting the days until my 3 year contract is up. They LIVE for charging you extra fees, they change your contract in the middle (adding more fees after you are under their

3
★★★★★

I've been with Merchant Services Inc for 2.5 years now and I am counting the days until my 3 year contract is up. They LIVE for charging you extra fees, they change your contract in the middle (adding more fees after you are under their

.

The new Chicago area rep, Bill, made a cold call to my store and at first I told him I didn't have time. He was very polite and sincerely told me he was here to give me a fee audit to make sure I was getting the lowest price on my credit card processing. All he needed was my statement. He entered my info on a spread sheet and did a side-by-side comparison. Just like that he was able to save me over 10% on my bill, which came out to over $2,000 a year. The transition was easy, they did most of the work and guided me through anything I had to do. I get my money in my account the next day, which I never had before. I strongly recommend this company and the new rep they hired.

2
★★★★★

The new Chicago area rep, Bill, made a cold call to my store and at first I told him I didn't have time. He was very polite and sincerely told me he was here to give me a fee audit to make sure I was getting the lowest price on my credit card processing. All he needed was my statement. He entered my info on a spread sheet and did a side-by-side comparison. Just like that he was able to save me over 10% on my bill, which came out to over $2,000 a year. The transition was easy, they did most of the work and guided me through anything I had to do. I get my money in my account the next day, which I never had before. I strongly recommend this company and the new rep they hired.

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great

2
★★★★★

great

.

Processing time is much quicker and funds are in our account the next day as opposed to 4 to 5 banking days with our previous service. On the day of the service transfer we had trouble downloading the new software that was required. To resolve problem the technician programmed a new terminal in his office and overnighted a new terminal and picked up our old one within 24 hours. The transition went smoothly and techincal support for the small changes we have requested were handled quickly and efficiently.

2
★★★★★

Processing time is much quicker and funds are in our account the next day as opposed to 4 to 5 banking days with our previous service. On the day of the service transfer we had trouble downloading the new software that was required. To resolve problem the technician programmed a new terminal in his office and overnighted a new terminal and picked up our old one within 24 hours. The transition went smoothly and techincal support for the small changes we have requested were handled quickly and efficiently.

.

Our experience with merchant services has been very pleasant. We have an updated machine that was very easy to set up and functions very well on a daily basis.

2
★★★★★

Our experience with merchant services has been very pleasant. We have an updated machine that was very easy to set up and functions very well on a daily basis.

.

Our experience with merchant services has been very pleasant. We have an updated machine that was very easy to set up and functions very well on a daily basis.

2
★★★★☆

Our experience with merchant services has been very pleasant. We have an updated machine that was very easy to set up and functions very well on a daily basis.

.

The services was presented very clearly.We are very satisfied with your mechant services.

2
★★★★★

The services was presented very clearly.We are very satisfied with your mechant services.

.

We are very satisfied with Merchant Services, and in particular with your representative Scott . Scott is very responsive and goes beyond what is expected of him. He has helped in many ways.

2
★★★★☆

We are very satisfied with Merchant Services, and in particular with your representative Scott . Scott is very responsive and goes beyond what is expected of him. He has helped in many ways.

.

My rep is Panna, she did a "cold call" to my office and waited for me to return from lunch. I figured anyone who had waited an hour for me that i could give her at least a few min of my time. Within 20 min she had explained in a clear, detailed explanation of how her product was going to save my company money over the next few years. I was completely "sold" on the product and signed up right there. But the service didn't stop there. Over the next several months , and most recently the past month issues have come up and within a matter of minutes a response from Ms. Panna is obtained. I have recommended her product and services to other colleagues of mine and will continue to do so. I am just so glad she decided to open my door, and open her product to my business. Dr. Henry Perez

2
★★★★☆

My rep is Panna, she did a "cold call" to my office and waited for me to return from lunch. I figured anyone who had waited an hour for me that i could give her at least a few min of my time. Within 20 min she had explained in a clear, detailed explanation of how her product was going to save my company money over the next few years. I was completely "sold" on the product and signed up right there. But the service didn't stop there. Over the next several months , and most recently the past month issues have come up and within a matter of minutes a response from Ms. Panna is obtained. I have recommended her product and services to other colleagues of mine and will continue to do so. I am just so glad she decided to open my door, and open her product to my business. Dr. Henry Perez

.

My experience with Merchant Services has been good. When I changed over from my old company, it was pretty much a seamless transition. I was also transferring from using a machine that needed a hard-line telephone, to a machine that uses an ethernet connection. Everything went smoothly and continues to do so. John Rinn

2
★★★★☆

My experience with Merchant Services has been good. When I changed over from my old company, it was pretty much a seamless transition. I was also transferring from using a machine that needed a hard-line telephone, to a machine that uses an ethernet connection. Everything went smoothly and continues to do so. John Rinn

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We have enjoyed our services, the representative Sonja answered all of our questions and made sure we were happy. She followed up often and I especially like the clear and informative e-mails she sent whenever I had a question.

2
★★★★☆

We have enjoyed our services, the representative Sonja answered all of our questions and made sure we were happy. She followed up often and I especially like the clear and informative e-mails she sent whenever I had a question.

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Lisa was very pleasant and professional during the whole process. We can't wait to see our first statement and see how much money we are saving.

2
★★★★☆

Lisa was very pleasant and professional during the whole process. We can't wait to see our first statement and see how much money we are saving.

.

Your representative, Panna, was excellent in explaininng the benefits and the savings your company had to offer us. Due to her perseverance and commitment to customer care I was convinced to change my merchant services to your company.

2
★★★★★

Your representative, Panna, was excellent in explaininng the benefits and the savings your company had to offer us. Due to her perseverance and commitment to customer care I was convinced to change my merchant services to your company.

.

Brian has alway given great support and always does all he could to help me. Very easy to talk to.
Allan

2
★★★★★

Brian has alway given great support and always does all he could to help me. Very easy to talk to.
Allan

.

Our representative was very informative and very professional in showing the extended savings and service we would be receiving. She is always available when I need further assistance and promptly refers me to someone if it is handled by someone else.

2
★★★★★

Our representative was very informative and very professional in showing the extended savings and service we would be receiving. She is always available when I need further assistance and promptly refers me to someone if it is handled by someone else.

.

Processing time is much quicker and funds are in our account the next day as opposed to 4 to 5 banking days with our previous service. On the day of the service transfer we had trouble downloading the new software that was required. To resolve problem the technician programmed a new terminal in his office and overnighted a new terminal and picked up our old one within 24 hours. The transition went smoothly and techincal support for the small changes we have requested were handled quickly and efficiently.

2
★★★★★

Processing time is much quicker and funds are in our account the next day as opposed to 4 to 5 banking days with our previous service. On the day of the service transfer we had trouble downloading the new software that was required. To resolve problem the technician programmed a new terminal in his office and overnighted a new terminal and picked up our old one within 24 hours. The transition went smoothly and techincal support for the small changes we have requested were handled quickly and efficiently.

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We love the product. It is easy to use and convenient.

2
★★★★★

We love the product. It is easy to use and convenient.

.

We switched to Merchant Services within the last few months from our previous processor. So far, everything has been great! It was basically a seamless transition from our previous processor, & all was coordinated by our Account Executive Jeremy, who has done a great job. It seems we are saving monthly on the processing fees, especially since we are utilizing the debit pin pad feature. I would recommend this company to anyone. The customer service depratment has also been helpful & easy to get through to.

2
★★★★☆

We switched to Merchant Services within the last few months from our previous processor. So far, everything has been great! It was basically a seamless transition from our previous processor, & all was coordinated by our Account Executive Jeremy, who has done a great job. It seems we are saving monthly on the processing fees, especially since we are utilizing the debit pin pad feature. I would recommend this company to anyone. The customer service depratment has also been helpful & easy to get through to.

.

Brian has alway given great support and always does all he could to help me. Very easy to talk to.

2
★★★★★

Brian has alway given great support and always does all he could to help me. Very easy to talk to.

.

We have been in business for about 23 years, and have never experienced the level of quality and carring service we've had in the past month from Merchant Services. Panna, our sales rep, and her team have done a wonderful job and finally we have no problems whatsoever. Lauris Rose

2
★★★★★

We have been in business for about 23 years, and have never experienced the level of quality and carring service we've had in the past month from Merchant Services. Panna, our sales rep, and her team have done a wonderful job and finally we have no problems whatsoever. Lauris Rose

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Merchant services has improved my company's understanding of how processing works, how to read/understand my statement, and how to tailor our program to be the most cost-effective for our business. The customer service team is outstanding and I really like the fact that my deposits get to my business account faster than my previous provider.

2
★★★★★

Merchant services has improved my company's understanding of how processing works, how to read/understand my statement, and how to tailor our program to be the most cost-effective for our business. The customer service team is outstanding and I really like the fact that my deposits get to my business account faster than my previous provider.

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i am very satisfied with my credit card machine and with my serv ice rep., scott (Last name removed to protect privacy). any time i had a problem, he has always been there night or day to answer my questions.

2
★★★★★

i am very satisfied with my credit card machine and with my serv ice rep., scott (Last name removed to protect privacy). any time i had a problem, he has always been there night or day to answer my questions.

.

We have been well satisfied with the credit cared processing services provided by Merchant Services. When we initially went on line, there were a few problems but these were promptly resolved by the support staff. We would not hesitate to recommend this provider to other businesses.

2
★★★★★

We have been well satisfied with the credit cared processing services provided by Merchant Services. When we initially went on line, there were a few problems but these were promptly resolved by the support staff. We would not hesitate to recommend this provider to other businesses.

.

Our representative was very informative and very professional in showing the extended savings and service we would be receiving. She is always available when I need further assistance and promptly refers me to someone if it is handled by someone else.

2
★★★★★

Our representative was very informative and very professional in showing the extended savings and service we would be receiving. She is always available when I need further assistance and promptly refers me to someone if it is handled by someone else.

 

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