Limousine Service of Westchester

★★★★☆
  • 10 New King Street, Suite 209

    West Harrison, NY 10604

    Map & Directions
  • 877-878-5466

About Limousine Service of Westchester

Categories
  • Passenger Transportation
  • Taxis & Shuttles
  • Car Services
  • Limousine Services

Transportation & Storage

Transportation & Storage
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4.2 5
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bad customer service, rude dispatcher. never use this company again

1
★☆☆☆☆

bad customer service, rude dispatcher. never use this company again

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You know that feeling you get when you dine at a fine restaurant and your server makes you feel like you??re the only person on earth and he or she is there just to answer your every whim? Well, that??s the same feeling I get when I??m riding in a Limousine Service of Westchester car. Considering that LSW is connected to a worldwide network, I??m always amazed at how they make me feel like this is my limo and the driver is my private chauffeur. Very cool.

5
★★★★★

You know that feeling you get when you dine at a fine restaurant and your server makes you feel like you??re the only person on earth and he or she is there just to answer your every whim? Well, that??s the same feeling I get when I??m riding in a Limousine Service of Westchester car. Considering that LSW is connected to a worldwide network, I??m always amazed at how they make me feel like this is my limo and the driver is my private chauffeur. Very cool.

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Customer service is extremely important to me. As a business owner, I continually stress this to my employees, and I expect excellent service from others. But customer service is delivered by humans, and humans make mistakes. In my business, when things goes wrong and a customer is unhappy, I tell my employees to do everything in their power to make it right. I??ve been a regular customer of Limousine Service of Westchester for at least 6 years, and in that time I??ve received nothing but excellent service. Recently, though, for the first time, there was a minor glitch on one trip. It wasn??t a big deal at all, but in my business, I want to know if a customer has a problem, so I called to report the issue. The response I received was SO refreshing. The person I spoke to didn??t get defensive or make excuses; she just listened and expressed a sincere apology, then told me what she was going to do to correct the situation. At the end of our conversation she asked if I was completely satisfied with her response; I assured her I was and thanked her for her service. Imagine my surprise a few days later when I received a note from someone at the limo service who thanked me for reporting the matter and included a discount voucher for my next trip. It was far more than the situation required, but one great example of outstanding customer service.

5
★★★★★

Customer service is extremely important to me. As a business owner, I continually stress this to my employees, and I expect excellent service from others. But customer service is delivered by humans, and humans make mistakes. In my business, when things goes wrong and a customer is unhappy, I tell my employees to do everything in their power to make it right. I??ve been a regular customer of Limousine Service of Westchester for at least 6 years, and in that time I??ve received nothing but excellent service. Recently, though, for the first time, there was a minor glitch on one trip. It wasn??t a big deal at all, but in my business, I want to know if a customer has a problem, so I called to report the issue. The response I received was SO refreshing. The person I spoke to didn??t get defensive or make excuses; she just listened and expressed a sincere apology, then told me what she was going to do to correct the situation. At the end of our conversation she asked if I was completely satisfied with her response; I assured her I was and thanked her for her service. Imagine my surprise a few days later when I received a note from someone at the limo service who thanked me for reporting the matter and included a discount voucher for my next trip. It was far more than the situation required, but one great example of outstanding customer service.

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Reliability and excellent service are important to me, but so is my bottom line, meaning I not only look for the best prices, but also for ways to save time ?? time is money and all that. Since I started using Limousine Service of Westchester, booking transportation is easy. I manage my profile and book reservations online in an instant, and when it??s time to do expense reports, all the info for my company is there at my fingertips. Gotta love it.

5
★★★★★

Reliability and excellent service are important to me, but so is my bottom line, meaning I not only look for the best prices, but also for ways to save time ?? time is money and all that. Since I started using Limousine Service of Westchester, booking transportation is easy. I manage my profile and book reservations online in an instant, and when it??s time to do expense reports, all the info for my company is there at my fingertips. Gotta love it.

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I have an extremely demanding schedule, and I have to rely on service providers to make it happen. When I need to get from Point A to Point B, I want to know that a) my car is waiting for me when I need it; b) the driver is pleasant and professional, not too chatty or familiar; and c) the car that I'm riding in is clean, comfortable and well-maintained. Limousine Service of Westchester exceeds my expectations in every area.

5
★★★★★

I have an extremely demanding schedule, and I have to rely on service providers to make it happen. When I need to get from Point A to Point B, I want to know that a) my car is waiting for me when I need it; b) the driver is pleasant and professional, not too chatty or familiar; and c) the car that I'm riding in is clean, comfortable and well-maintained. Limousine Service of Westchester exceeds my expectations in every area.

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Message from Limousine Service of Westchester

For the ultimate in safety, security, and reliability, call Limousine Service of Westchester ?? day or night, 365 days a year.

More about Limousine Service of Westchester

Limousine Service of Westchester (LSW) is a premier provider of executive sedan transportation service. With partners in more than 550 cities worldwide, LSW is the global leader in chauffeured transportation services. Choose LSW for corporate travel, airport transfers, shuttle services, or special events. Our courteous professionals set the industry standard for world-class service, and our exquisitely appointed fleet includes sedans, SUVs, vans, mini coaches and motor coaches to accommodate any number of passengers. Special requests? No problem! From your favorite newspaper to your beverage of choice, no detail is too small. Just sit back, relax, and enjoy stress-free transportation, each and every time.

 

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