The Colony Dentist

★☆☆☆☆
Comprehensive Cosmetic, Restorative & Implant Dentistry in the Colony.
33.0691 -96.892
Map and Directions to The Colony Dentist

972-624-0068

3805 Main St Ste 114

The Colony, TX

75056

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Health & Medical

Health & Medical
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1.0 2
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I have never dealt with an office that is so UNORGANIZED and treats their patients with as much disrespect that my family and I have dealt with today. Dr. Hubbell is WONDERFUL, but his staff, including his manager wife, need a reality check. Today they lost about $800 plus 2 sets of veneer's, which we were planning on having done in October. I received a threatening & sarcastic voicemail today followed with a very unprofessional hang up right before Fae Hubbell asked me how anyone appreciates me. I'm sorry Dr. Hubbell, you may be handsome and have a GREAT attitude, but your reputation is at risk with all that NEGATIVE attitude in the front office!

1
★☆☆☆☆

I have never dealt with an office that is so UNORGANIZED and treats their patients with as much disrespect that my family and I have dealt with today. Dr. Hubbell is WONDERFUL, but his staff, including his manager wife, need a reality check. Today they lost about $800 plus 2 sets of veneer's, which we were planning on having done in October. I received a threatening & sarcastic voicemail today followed with a very unprofessional hang up right before Fae Hubbell asked me how anyone appreciates me. I'm sorry Dr. Hubbell, you may be handsome and have a GREAT attitude, but your reputation is at risk with all that NEGATIVE attitude in the front office!

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Business Response:

Thank you for your comments. We would appreciate in future if you contacted us directly and allowed us a chance to explain our position prior to you airing your concerns in such a public manner. At The Colony Dentist each patient and their concerns are valued and we ALWAYS listen and discuss everything with our patients prior to proceeding with any treatment. We sincerely apologize for the inconvenience that this price increase seems to have caused you and your family. However our position is that we cannot maintain the same price for a service for 18 months in a row. As a consumer you are aware that prices for Gas, Food, Insurance, Utilities etc. fluctuate over time and ARE beyond our direct control. While we would love to always keep everything at the same price forever - it is unrealistic to do so. We would not be able to remain in business to continue to help our valued patients of The Colony and provide the level of high quality service that we do!

Latest reviews from Citysearch.

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I have never dealt with an office that is so UNORGANIZED and treats their patients with as much disrespect that my family and I have dealt with today. Dr. Hubbell is WONDERFUL, but his staff, including his manager wife, need a reality check. Today they lost about $800 plus 2 sets of veneer's, which we were planning on having done in October. I received a threatening & sarcastic voicemail today followed with a very unprofessional hang up right before Fae Hubbell asked me how anyone appreciates me. I'm sorry Dr. Hubbell, you may be handsome and have a GREAT attitude, but your reputation is at risk with all that NEGATIVE attitude in the front office!

1
★☆☆☆☆

I have never dealt with an office that is so UNORGANIZED and treats their patients with as much disrespect that my family and I have dealt with today. Dr. Hubbell is WONDERFUL, but his staff, including his manager wife, need a reality check. Today they lost about $800 plus 2 sets of veneer's, which we were planning on having done in October. I received a threatening & sarcastic voicemail today followed with a very unprofessional hang up right before Fae Hubbell asked me how anyone appreciates me. I'm sorry Dr. Hubbell, you may be handsome and have a GREAT attitude, but your reputation is at risk with all that NEGATIVE attitude in the front office!

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