Roto-Rooter Plumbing & Drain Service

★★★☆☆
  • 315 Flatbush Avenue

    Brooklyn, NY 11217

    Map & Directions
  • 703-257-1088

About Roto-Rooter Plumbing & Drain Service

Categories
  • Sewer Contractors
  • Excavating Contractors
  • Plumbers
Details
  • Roto Rooter
  • Sewer Main Clearing
  • Septic Tank Cleaning
  • Drain Cleaning
  • Water Heater Repair
  • Clear Drain Clogs
  • Water Heaters

Home Construction & Remodeling

Home Construction & Remodeling
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.

I very happy i contact Roto_Rooter for my drain problems, it was fixed in just 30 min, plus i was instructed on how to keep drain problems from clogging up my drains pipe's.

thank you Roto-Rooter

2
★★★★★

I very happy i contact Roto_Rooter for my drain problems, it was fixed in just 30 min, plus i was instructed on how to keep drain problems from clogging up my drains pipe's.

thank you Roto-Rooter

.

I called because my sewer line was broken AND clogged by tree roots. The first service technician arrived quickly (at 10 PM) but was not equipped to solve the problem. He estimated the fix would cost between $500 - $1500.

The next day the a technician quoted me $2000 to fix the pipe - an offer only valid while they were on site. Had I know the bill was this large I would have solicited other estimates during daylight hours. No paperwork was provided in support of that quote. This became critical later, after he had jet cleaned the pipe and a second technician had inspected it with a camera. They left the broken pipe laid open in my yard. The problem was not fixed. When I objected to the main office, they argued that the quote was just for the jet and camera and I had not requested that the pipe be repaired.

Even that unsatisfactory response was difficult to come by. I had to call the office two days in a row and spend many minutes on hold.

Roto Rooter Burke baited me in with a late night low ball estimate and switched me into overpriced pipe jetting and inspection while carefully avoiding any responsibility to solve the problem.

To make it sting more, my neighbor said afterwards "I wish you had told me. We had them last year - they were horrible."

0
★☆☆☆☆

I called because my sewer line was broken AND clogged by tree roots. The first service technician arrived quickly (at 10 PM) but was not equipped to solve the problem. He estimated the fix would cost between $500 - $1500.

The next day the a technician quoted me $2000 to fix the pipe - an offer only valid while they were on site. Had I know the bill was this large I would have solicited other estimates during daylight hours. No paperwork was provided in support of that quote. This became critical later, after he had jet cleaned the pipe and a second technician had inspected it with a camera. They left the broken pipe laid open in my yard. The problem was not fixed. When I objected to the main office, they argued that the quote was just for the jet and camera and I had not requested that the pipe be repaired.

Even that unsatisfactory response was difficult to come by. I had to call the office two days in a row and spend many minutes on hold.

Roto Rooter Burke baited me in with a late night low ball estimate and switched me into overpriced pipe jetting and inspection while carefully avoiding any responsibility to solve the problem.

To make it sting more, my neighbor said afterwards "I wish you had told me. We had them last year - they were horrible."

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