Roto-Rooter Plumbing & Drain Services

★★★★★
  • 44648 Mound Rd

    Sterling Heights, MI 48314

    Map & Directions
  • 313-274-4200

About Roto-Rooter Plumbing & Drain Services

Categories
  • Sewer Contractors
  • Excavating Contractors
  • Plumbers
Details
  • Roto Rooter
  • Septic System Repair
  • Sewer Main Clearing
  • Septic Tank Cleaning
  • Drain Cleaning
  • Water Heaters

Home Construction & Remodeling

Home Construction & Remodeling
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Excellent Service. The technician was friendly and professional. He came the same day and didn't try to screw us. I would definately recommend them. Invoice 54635 9.8.12

3
★★★★★

Excellent Service. The technician was friendly and professional. He came the same day and didn't try to screw us. I would definately recommend them. Invoice 54635 9.8.12

.

After realizing that I had a sewage backup from my basement drain, I knew I needed help fast. My dad suggested I call Roto Rooter, and I was glad to hear they could have a plumber out to me the same day, without any extra ""emergency"" services fees like some other companies. I was told by the pleasant customer service representative that I would receive a call about 30 minutes before the plumber would arrive, and that is exactly what occurred.

2
★★★★☆

After realizing that I had a sewage backup from my basement drain, I knew I needed help fast. My dad suggested I call Roto Rooter, and I was glad to hear they could have a plumber out to me the same day, without any extra ""emergency"" services fees like some other companies. I was told by the pleasant customer service representative that I would receive a call about 30 minutes before the plumber would arrive, and that is exactly what occurred.

.

After realizing that I had a sewage backup from my basement drain, I knew I needed help fast. My dad suggested I call Roto Rooter, and I was glad to hear they could have a plumber out to me the same day, without any extra "emergency" services fees like some other companies. I was told by the pleasant customer service representative that I would receive a call about 30 minutes before the plumber would arrive, and that is exactly what occurred.

When Mike the plumber arrived, he greeted my very friendly (and nosy) dog and then got right to the problem. He spent some time assessing the situation, asked several questions about what occurred prior to the backup, then advised me of what he felt the problem was. He provided me with pricing for each task he would perform prior to beginning his work. Once I gave him my approval, he set about bringing in his equipment and getting to it! Mike worked efficiently and effectively, explaining what he found, what he was doing and confirming that my problem had been resolved.

Upon completion of the work, Mike explained that he had to perform an additional service which increased my original estimate, but it was a marginal cost, so I did not complain. Mike explained the warranty, and I signed off on the work. The only small gripe I had was that some of the foul "residue" from the snaking machine dripped on my floor and on the steps outside of my home and was not cleaned up very well. However, all in all, I would say that I was very satisfied with the service provided. Mike was a professional and I would definitely recommend Roto-Rooter in the future.

4
★★★★☆

After realizing that I had a sewage backup from my basement drain, I knew I needed help fast. My dad suggested I call Roto Rooter, and I was glad to hear they could have a plumber out to me the same day, without any extra "emergency" services fees like some other companies. I was told by the pleasant customer service representative that I would receive a call about 30 minutes before the plumber would arrive, and that is exactly what occurred.

When Mike the plumber arrived, he greeted my very friendly (and nosy) dog and then got right to the problem. He spent some time assessing the situation, asked several questions about what occurred prior to the backup, then advised me of what he felt the problem was. He provided me with pricing for each task he would perform prior to beginning his work. Once I gave him my approval, he set about bringing in his equipment and getting to it! Mike worked efficiently and effectively, explaining what he found, what he was doing and confirming that my problem had been resolved.

Upon completion of the work, Mike explained that he had to perform an additional service which increased my original estimate, but it was a marginal cost, so I did not complain. Mike explained the warranty, and I signed off on the work. The only small gripe I had was that some of the foul "residue" from the snaking machine dripped on my floor and on the steps outside of my home and was not cleaned up very well. However, all in all, I would say that I was very satisfied with the service provided. Mike was a professional and I would definitely recommend Roto-Rooter in the future.

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.

Jason the plumber was very nice. He explained the issues with my plumbing in terms that I could understand. Jason was very professional. Would recommend Roto-Rooter and Jason to others.

2
★★★★★

Jason the plumber was very nice. He explained the issues with my plumbing in terms that I could understand. Jason was very professional. Would recommend Roto-Rooter and Jason to others.

.

They guy that came to our house was up front with. very friendly with us and ours kids.He did not mind that my two year old had to be down in the basement asking question the hole time.We would call them again if we have a issue.We are very please with our serice we got:)

5
★★★★★

They guy that came to our house was up front with. very friendly with us and ours kids.He did not mind that my two year old had to be down in the basement asking question the hole time.We would call them again if we have a issue.We are very please with our serice we got:)

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.

1/29/11, 28435

2
★★★★☆

1/29/11, 28435

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