Are Sun Solar

★★★☆☆
  • 255 Old New Brunswick Rd #n280

    Piscataway, NJ 08854

    Map & Directions
  • 908-364-2145

About Are Sun Solar

Hours
Mon. - Fri. 8am - 5pm;Sat. - Sun. CLOSED

Home Construction & Remodeling

Home Construction & Remodeling
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3.0 2
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I don't know how good the company is. However, during the dealing with the Company, I believe the A.R.E is intent to defraud its customers.

I wanted to hire A.R.E to install a Solar System. However, A.R.E. doesn't deal business fairly. It pushed me to sign the Contract before a technician confirms that my house is suitable and feasible for solar system. THe Contract terms specify a customer would be in breach of contract if found out it is not suitalbe for solar. The Contract also has many unbalanced and unfair terms. for example, A.R.E. requests the owner signs the Contract the right to put a lien on the house. What do you think? Why a customer should give someone the right to the lien to the house? In my opinion it is fraud.

I insisted a house visit by a technician, then the regional manager John Williams told me the charge is $2250 for a Full Survey. I didn't ask for a Full Blown Survey. I don't know what his intent is. I filed a Complaint with SunPower Solar, the manufacturer of the Solar System.

1
★☆☆☆☆

I don't know how good the company is. However, during the dealing with the Company, I believe the A.R.E is intent to defraud its customers.

I wanted to hire A.R.E to install a Solar System. However, A.R.E. doesn't deal business fairly. It pushed me to sign the Contract before a technician confirms that my house is suitable and feasible for solar system. THe Contract terms specify a customer would be in breach of contract if found out it is not suitalbe for solar. The Contract also has many unbalanced and unfair terms. for example, A.R.E. requests the owner signs the Contract the right to put a lien on the house. What do you think? Why a customer should give someone the right to the lien to the house? In my opinion it is fraud.

I insisted a house visit by a technician, then the regional manager John Williams told me the charge is $2250 for a Full Survey. I didn't ask for a Full Blown Survey. I don't know what his intent is. I filed a Complaint with SunPower Solar, the manufacturer of the Solar System.

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Business Response:

I'm sorry for the late reply to this review, I only became aware of it this morning. I was directed to it by SunPower. I remember this customer's case very well. At the time, our sales reps were responsible for sizing and estimating systems on their own. Once a customer signed with us, we would send a survey team and finalize the system size and the design. If any modifications were necessary - we would offer a revised contract. This methodology had worked well for us, and had resulted in dozens of happy customers and successful installations. This method was not acceptable to this particular customer, and in fact they wanted to change or remove virtually our entire contract. We offered a variety of ways to move forward, one of which was for us to do our detailed engineering work prior to contract signing with the proviso that if the customer then decided not to move forward, we would charge them for the work. This customer would not agree to any of our suggestions. In the end we agreed to disagree, Now that it's a year later, I hope you found a contractor you could work with and that your system is working well.
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This solar company is the best as far as solar installation is concerned. They do their job as if they were born to do it.
Thanks ARE..

5
★★★★★

This solar company is the best as far as solar installation is concerned. They do their job as if they were born to do it.
Thanks ARE..

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