I took my pet there due to the fact that they accept Care Credit. My pet had been inappetent and vomiting, for a few days now. I arrived and the receptionist had me fill out paperwork. The lobby was full and it seemed nice and clean. After being called for my pets exam, i noticed that the place was soooo unsanitized. It made me sceptical of how my pet was going to be treated. The doctor (not Dr. Stewart) didn't seem to know what he was talking about and after letting him know that i work for an animal emergency, he seemed to act a bit more professional but still unclear. At the time of checkout both receptionists were not properly attending clients. One was chatting away on her cell phone and the other talking about her weekend desasters. I was so unsatisfied on how this place was functioning. Doctors need to take control of this situation immediatly and apply a lot of dicipline in a place like this.
I really don't know what to think about this place, but this is what I experienced. It was around 8 pm on a Saturday, and I was worried because my cat had been throwing up and looked in pain when he walked. I called the hospital, and I thought it was convenient since I only live a block away. Well, they told me they were closed but they had a doctor on call and told me to meet them at the hospital at 8:25. Dr. Stewart showed up and he seemed really nice and was really friendly to my cat. He told me my cat had a urinary blockage and told me he was glad that I had brought him in because it could have been fatal. He told me he had to operate him, and that my cat would have to stay for about 3-4 days. He did the operation and called me back within the hour letting me know everything went fine and to call back on Monday. I call on Monday and they put some other doctor on the phone. I don't know his name but he had an accent and I couldn't understand most of what he said, but he told me my cat was feeling better. I asked if they will call me when my cat is ready to come home and all he tells me is to call back the next morning. I call the next day and he tells me that my cat is feeling down compared to yesterday. I ask if he will be okay and he tells me there is still a problem and he wanted to do and X-ray on him. I knew something was wrong so I decided that I should go see my cat and see what was going on. Once I got to the hospital they were doing ""treatment"" on him and like not even five minutes later my cat dies. I want to believe that they did the best they could to save my cat, but I really don't think they did. Dr Stewart had given me hope that my cat was going to be okay, because he did not mention that there would still be a possibility that my cat would die. I ended up paying about $1100, and I don't even think they took care of my cat properly. I suggest if you do ever go to this hospital that you check up on your pet because I will not trust these people, and for that matter not any doctor after this experience.
will never go there again after taking 1 of my puppies to the vet for his booster shots I was sitting waiting and there was 3 other dogs 2 walking around very cute not disruptive or anything and 1 other poodle who apparently looked very ill and when they were finally called in and the lil girl that was holding him stood up and walked towards the back room the dog was DRIPPING BLO*D the poor baby had PARVO and dripped blo*d across the entire floor and I stood up and told the lady at the front desk that the dog dripped blo*d and we had to wait about 10 minutes for someone to come out with a dirty dry mop and basically just smeared it across the room and casually left. I was furious as to why they would not clean this up properly, everyone knows that you have to use bleach to get rid of this deadly virus and they did nothing when it was my turn I walked along the wall to make sure I did not step in the blo*d and I was mortified to find blo*d on the weight that they expected me to place my puppy on. I made them vaccinate him in my arms there was no way I would let my baby touch anything there. This was horrible and I heard the whole conversation when the Dr. told the owners of the dog having parvo and how he would most likely die from it and yet nobody did anything to clean this mess up. I was so sad to see a dog in such horrible state and now I can never go there not knowing what kind of dogs have been there with what illness and them not being sanitary.I go to the vet thinking they are more aware and are more cautious about virus since so many take different aged pups there to get cured not sick. This happened on 8/29/09\r
Cons: UNSANITARY EVEN WITH PARVO VIRUS