Lenscrafters

★☆☆☆☆
LensCrafters loves caring for eyes. We always have, and always will. Find a location near you to schedule your appointment, or visit our website to view frames, order contacts or see special offers.
  • 9617 Metro Pkwy West #1000

    Phoenix, AZ 85051

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I bought Oakley prescription sunglasses 1 yr 3 months ago. I took impeccable care of them. One day I was putting them on when the earpiece slid out of the sunglasses. I went ttheir to lenscrafters, where I bought the glasses, and was told that warranty was up at the 1 year mark but that they could order new frames for $80 and that they would be done in 2 days. I received a call a few days later and was told the frames had been dicontinued and that they could not fix them. Therefore, I would have to buy a new pair and spend in excwss of $200. I proceeded down to Sears optical there is same mall and they were able to give me a card for a business here in town that can do repairs on eyeglasses. \r
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You would think that a large company sush as lenscrafters would back their product better than this... There is NO WAY that I would recommend doing business with this merchant.

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★☆☆☆☆

I bought Oakley prescription sunglasses 1 yr 3 months ago. I took impeccable care of them. One day I was putting them on when the earpiece slid out of the sunglasses. I went ttheir to lenscrafters, where I bought the glasses, and was told that warranty was up at the 1 year mark but that they could order new frames for $80 and that they would be done in 2 days. I received a call a few days later and was told the frames had been dicontinued and that they could not fix them. Therefore, I would have to buy a new pair and spend in excwss of $200. I proceeded down to Sears optical there is same mall and they were able to give me a card for a business here in town that can do repairs on eyeglasses. \r
\r
You would think that a large company sush as lenscrafters would back their product better than this... There is NO WAY that I would recommend doing business with this merchant.

 

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