O'reilly Auto Parts

★★★★☆

About O'reilly Auto Parts

Hours
Sun 7:30am-9pm, Mon-Sat 7:30am-10pm

Automotive

Automotive
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660 E Baseline Rd San Bernardino, CA

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3.5 2
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Went to O'Reilly Auto. Maybe the same people working from Kragen but it was not Kragen. When I used to go to Kragen, I never had to take a part back twice because it either was looked up wrong by the guy at the counter or it never had the wrong item in the box. Anyway, needed parts for my truck and this is what happen. Finally took parts back and to top it off I used my ATM Visa which they took the money out right away form my acct. I know, I know, I should not use ATM Visa. I should have used a REG VISA. Anyway I Will then have to wait, as the manager told me, up to 7 days to get my money back. If ATM visa is like paying cash, cash is what you should get back at the time you make a return

2
★★☆☆☆

Went to O'Reilly Auto. Maybe the same people working from Kragen but it was not Kragen. When I used to go to Kragen, I never had to take a part back twice because it either was looked up wrong by the guy at the counter or it never had the wrong item in the box. Anyway, needed parts for my truck and this is what happen. Finally took parts back and to top it off I used my ATM Visa which they took the money out right away form my acct. I know, I know, I should not use ATM Visa. I should have used a REG VISA. Anyway I Will then have to wait, as the manager told me, up to 7 days to get my money back. If ATM visa is like paying cash, cash is what you should get back at the time you make a return

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Kragen Management,

My wife and I went to an Autozone store to purchase a critical hose for our car. Well, they did not have ithe item n stock but were willing to order it with a two day arrival. We needed the part sooner so we drove to Kragen and discovered they had the part in stock. They also provided us with addition information concernong our issue. We fixed the problem and were very happy, Please extend our satisfation to Tom and the other employees at the Redlands store for we will stop there and not Autozone next time.

Pierre and Charlene Galvez, Redlands CA

5
★★★★★

Kragen Management,

My wife and I went to an Autozone store to purchase a critical hose for our car. Well, they did not have ithe item n stock but were willing to order it with a two day arrival. We needed the part sooner so we drove to Kragen and discovered they had the part in stock. They also provided us with addition information concernong our issue. We fixed the problem and were very happy, Please extend our satisfation to Tom and the other employees at the Redlands store for we will stop there and not Autozone next time.

Pierre and Charlene Galvez, Redlands CA

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Editorial from

California chain targets DIY customers with part replacements, air compressors, creepers and repair manuals. Also sells go-carts, halogen headlights and more.

 

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