Pacific Coast Well & Pump

★★★★★
37.9517 -122.203
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866-244-6799

95 Hampton Rd

Akutan, CA

94553

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About Pacific Coast Well & Pump

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5.0 1
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Isn't there an option to give 10 stars? Pacific Coast Well and Pump get my nearly impossible to earn 5 star rating for several reasons: Courteous, Professional, On time, Reliable, Fair priced, Quality of work and I could go on. I got my old well completely replaced in June, it's awesome, performs like it should, and the work was clean. I was impressed with the courtesy of the owner who came out to give me the bid, and just as pleased with the professionalism of the two gentlemen who installed it (one was the brother of the owner, and perhaps a co-owner as well?). After having past irrigation folks trash my sideyard in the process of installing pipes, I was thrilled to see the respect these guys had for my property. Everything was completely cleaned up and the new plumbing was as unexposed as possible. Nice! It's been a few months since then and I was having an issue with my pressure so I called them. I got a call back right away, and after some telephone instructions, I still couldn't figure out what was going on. Here's where PCWP went WAY above and beyond.... the owner came by today to take a look for himself. After establishing that the Well was in perfect working order, he could have left me to figure out the issue with my sprinklers on my own; he didn't. He kept playing with everything until he got them to work. He didn't install the sprinklers, that wasn't his issue or his job, but he did it because that's what an EXCEPTIONAL family run business would do! 30 minutes of his time because my sprinklers, not his Well, had issues. I wish this were the type of service every business offered. But thank goodness there is still at least one left!

5
★★★★★

Isn't there an option to give 10 stars? Pacific Coast Well and Pump get my nearly impossible to earn 5 star rating for several reasons: Courteous, Professional, On time, Reliable, Fair priced, Quality of work and I could go on. I got my old well completely replaced in June, it's awesome, performs like it should, and the work was clean. I was impressed with the courtesy of the owner who came out to give me the bid, and just as pleased with the professionalism of the two gentlemen who installed it (one was the brother of the owner, and perhaps a co-owner as well?). After having past irrigation folks trash my sideyard in the process of installing pipes, I was thrilled to see the respect these guys had for my property. Everything was completely cleaned up and the new plumbing was as unexposed as possible. Nice! It's been a few months since then and I was having an issue with my pressure so I called them. I got a call back right away, and after some telephone instructions, I still couldn't figure out what was going on. Here's where PCWP went WAY above and beyond.... the owner came by today to take a look for himself. After establishing that the Well was in perfect working order, he could have left me to figure out the issue with my sprinklers on my own; he didn't. He kept playing with everything until he got them to work. He didn't install the sprinklers, that wasn't his issue or his job, but he did it because that's what an EXCEPTIONAL family run business would do! 30 minutes of his time because my sprinklers, not his Well, had issues. I wish this were the type of service every business offered. But thank goodness there is still at least one left!

Pros: ourteous, Professional, On time, Reliable, Fair priced, Qual

Cons: Can't think of a single one