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919 Capitol Expressway Auto Mall
San Jose, CA 95136
408-265-6000
The service manager was wonderful. He made my visit a great experience.
3The service manager was wonderful. He made my visit a great experience.
I was very pleased with Lisa, she was great. She kept me informed all along the way and the work was done in a very timely fashion.
3I was very pleased with Lisa, she was great. She kept me informed all along the way and the work was done in a very timely fashion.
I feel very fortunate getting one of the first cars coming out with the new fusion ford did a great job here the whole process was painless.
5Just fantastic service and I would go there for services again and again! go job guys!
3Just fantastic service and I would go there for services again and again! go job guys!
THE FINANCE PERSON (ADRIAN MAGICAL) DEALT WITH ME HE WAS GREAT EXTREMELY RESPECTFUL IAM AN OLDER WOMAN AND ALOT OF TIMES FOLKS TRY AND GET OVER HE EXPLAINED EVERYTHING HE NEVER PUSHED THE SALE AND HIS CUSTOMER SERVICE WAS OUTSTANDING!
3THE FINANCE PERSON (ADRIAN MAGICAL) DEALT WITH ME HE WAS GREAT EXTREMELY RESPECTFUL IAM AN OLDER WOMAN AND ALOT OF TIMES FOLKS TRY AND GET OVER HE EXPLAINED EVERYTHING HE NEVER PUSHED THE SALE AND HIS CUSTOMER SERVICE WAS OUTSTANDING!
The sales person I dealt with was curtious and they went up and beyond my satisfaction thank you guys.
5The quick lane is probably the best thing about the place good service and fast
3The quick lane is probably the best thing about the place good service and fast
The speed is outstanding. They get you in and out quickly with a job well done. People seem to work very well together here at capital Ford I definitely recommend these guys.
5I love my car! It's my first American car and i love it. I even high-fived my 15 year son who told me to go down to Capitol Ford and shop.
5I purchased my 2012 ford focus from patrick connelly at capitol expressway ford. He treated us very well and made the deal very quick on our terms. I would defiantly recommend seeing him if you go there! also the service was very good and I will be going back to work with them in the future!
5I purchased my 2012 ford focus from patrick connelly at capitol expressway ford. He treated us very well and made the deal very quick on our terms. I would defiantly recommend seeing him if you go there! also the service was very good and I will be going back to work with them in the future!
We have purchased several cars from John Kapelowitz, the salesman at Capitol Ford, for both personal and business use for many years. John is the only sales person that we are willing to consider working with as he is very professional,
3We have purchased several cars from John Kapelowitz, the salesman at Capitol Ford, for both personal and business use for many years. John is the only sales person that we are willing to consider working with as he is very professional,
As soon as I walked in I was greeted and from then on it was A+ treatment. I recommend Capital Expressway Ford to my friends and family. If you ask for Rick Martinez he will take care of you just like he took care of me!
5I bought a truck here back in 08 and Rick Martinez took care of me and my family. We got a good dependable truck that has been great. I have taken it to your service department when it needs oil changes and everythings been great with your business.
Thank You
WARNING: DO NOT PURCHASE AN EXTENDED WARRANTY WITH FORD! They will NOT honor it... My dad, a loyal Ford customer who has been a loyal Ford customer (though not this particular dealership) for over two decades, was recently screwed over by
3WARNING: DO NOT PURCHASE AN EXTENDED WARRANTY WITH FORD! They will NOT honor it... My dad, a loyal Ford customer who has been a loyal Ford customer (though not this particular dealership) for over two decades, was recently screwed over by
Pros: there aren't any.
Cons: customer service, basic ethics
My wife and I totally got ripped by these guys on our new Ford Explorer. The car was nice, but the experience was terrible. They "got" us in every way possible.\r
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I'll definitely use Edmunds from now on and never walk into this place
My wife and I totally got ripped by these guys on our new Ford Explorer. The car was nice, but the experience was terrible. They "got" us in every way possible.\r
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I'll definitely use Edmunds from now on and never walk into this place
The guys at Capitol Expressway are WORLD CLASS. My salesperson was very helpful and we never felt any pressure to purchase. We got the price we wanted and the best part was that it did not take all day! We even got to meet the owner....who
2The guys at Capitol Expressway are WORLD CLASS. My salesperson was very helpful and we never felt any pressure to purchase. We got the price we wanted and the best part was that it did not take all day! We even got to meet the owner....who
My Explorer was making a strange clicking noise that 2 other Dealers couldn't seem to find. Capitol found the problem (cassette belt) right away and fixed it right the first time. Everyone was really nice and I will definitely be back.
2My Explorer was making a strange clicking noise that 2 other Dealers couldn't seem to find. Capitol found the problem (cassette belt) right away and fixed it right the first time. Everyone was really nice and I will definitely be back.
Great buying experience. Not overly impressed by some of the older sales people, but a young salesman named Kenny Gonzales was excellent. Sold me a great car, was knowledgable but not pushy. Got me a great deal and was very polite to my
2Great buying experience. Not overly impressed by some of the older sales people, but a young salesman named Kenny Gonzales was excellent. Sold me a great car, was knowledgable but not pushy. Got me a great deal and was very polite to my