Precision Camera and Video Repair

★★★★★
  • 3 Annginna Dr

    Enfield, CT 06082

    Map & Directions
  • 860-749-7380

About Precision Camera and Video Repair

Details
Hours
Mon-Fri 9am-5pm, Sat 9am-2pm

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Enfield:
Resultset_next

Advanced Wheels of Technology

33 Bradley Park Rd East Granby, CT

Resultset_next

Springfield Technical Cmnty

1 Armory Sq Ste 1 Springfield, AR

5 44
Hi! Sign in to let us know how Precision Camera and Video Repair was?
Write a Review
.

shame on you Nikon...my brand new coolpic camera needed...Repaired....then you give me this lousy repair facility...no more NIkon....EVER.....

3
★★★★★

shame on you Nikon...my brand new coolpic camera needed...Repaired....then you give me this lousy repair facility...no more NIkon....EVER.....

.

these guys are crap. used my "underwater" nikon coolpix once. leaked like a sieve. nikon tells me to send it to these clowns who send it back telling me its water damaged and can't be fixed.\r
NO KIDDING,,,,,,, after investigating I find

3
★★★★★

these guys are crap. used my "underwater" nikon coolpix once. leaked like a sieve. nikon tells me to send it to these clowns who send it back telling me its water damaged and can't be fixed.\r
NO KIDDING,,,,,,, after investigating I find

.

Sent my working camera for a repair but when it was returned it does not work at all. They said the part was not available to them so they was sending it back. Now the camera will not take photos or recognize the memory card.\r
Do not

3
★★★★★

Sent my working camera for a repair but when it was returned it does not work at all. They said the part was not available to them so they was sending it back. Now the camera will not take photos or recognize the memory card.\r
Do not

.

Giving One start because system will not accept Zero stars.

They received my camera on Oct 11 to repair a broken battery door. By Oct 12 their website showed the status as "Parts Ordered". I contacted them 4 times by email and twice by

3
★★★★★

Giving One start because system will not accept Zero stars.

They received my camera on Oct 11 to repair a broken battery door. By Oct 12 their website showed the status as "Parts Ordered". I contacted them 4 times by email and twice by

.

So I started off with breaking the threads for my camera to mount onto a tripod. Other then that everything else worked perfectly. We have used precision camera before for some repairs a long time ago and they were excellent. Everything

3
★★★★★

So I started off with breaking the threads for my camera to mount onto a tripod. Other then that everything else worked perfectly. We have used precision camera before for some repairs a long time ago and they were excellent. Everything

.

I'm so upset I didn't read peoples reviews before sending a camera off for repair. I had borrowed/broke a friends of mine camera and offered to fix it. The process has taken over 6 MONTHS to get the camera back and when they finally sent

3
★★★★★

I'm so upset I didn't read peoples reviews before sending a camera off for repair. I had borrowed/broke a friends of mine camera and offered to fix it. The process has taken over 6 MONTHS to get the camera back and when they finally sent

.

I sent my malfunctioning Nikon LS-9000 scanner to the El Paso TX service location for Precision Camera on June 13, 2011. In the original Nikon Box, with all original packing, insured.

I did not hear from them as to when or how they got

3
★★★★★

I sent my malfunctioning Nikon LS-9000 scanner to the El Paso TX service location for Precision Camera on June 13, 2011. In the original Nikon Box, with all original packing, insured.

I did not hear from them as to when or how they got

.

I bought a Nikon D60 camera from Best Buy in June of 2009. Dec. my wife and I went on a cruise, 40th. ann. This was the first malfunction. I sent the camera into BB for repair. It would not take a pic when you activated the shutter. Well

3
★★★★★

I bought a Nikon D60 camera from Best Buy in June of 2009. Dec. my wife and I went on a cruise, 40th. ann. This was the first malfunction. I sent the camera into BB for repair. It would not take a pic when you activated the shutter. Well

.

I sent a lens for repair and was received by them on May 5. It took 3 weeks for them to determine that I needed parts and they are waiting for them. After 3 more weeks and no response from them other then statingthey were waiting for

3
★★★★★

I sent a lens for repair and was received by them on May 5. It took 3 weeks for them to determine that I needed parts and they are waiting for them. After 3 more weeks and no response from them other then statingthey were waiting for

.

I sent my Nikon D300 in because the mirror would stay up and would not drop. But last fall I was shooting a football game and went to change my lense and dropped my camera and it hit the concrete and cracked the case by the trigger. First

3
★★★★★

I sent my Nikon D300 in because the mirror would stay up and would not drop. But last fall I was shooting a football game and went to change my lense and dropped my camera and it hit the concrete and cracked the case by the trigger. First

.

Precision Camera was able to turn a repair around in less than a week. I needed my lens fixed fast for a charity event and they took care of it. Great customer service and follow up.

3
★★★★★

Precision Camera was able to turn a repair around in less than a week. I needed my lens fixed fast for a charity event and they took care of it. Great customer service and follow up.

.

I sent in two point and shoot digital camera roughly two weeks apart from each other. I had two very different results when it came to repair speed and customer service.
The first camera was the sloooooow side of Precision. When

3
★★★★★

I sent in two point and shoot digital camera roughly two weeks apart from each other. I had two very different results when it came to repair speed and customer service.
The first camera was the sloooooow side of Precision. When

.

Well Alost 3 months ago I sent my Kodak M1033 in for repair, it came back great! Fast repair only 3 days, and then shipping was only slow part. UPS Ground isnt as fast as I thought. I checked repair status all through out the process

3
★★★★★

Well Alost 3 months ago I sent my Kodak M1033 in for repair, it came back great! Fast repair only 3 days, and then shipping was only slow part. UPS Ground isnt as fast as I thought. I checked repair status all through out the process

.

I sent my Canon Lens in for repair on 9/8 and it was received on 9/9 by precision camera. The status showed it going directly into repair and continued to show this status. On 9/20 I emailed to ask for an update, two days later on 9/22 I

3
★★★★★

I sent my Canon Lens in for repair on 9/8 and it was received on 9/9 by precision camera. The status showed it going directly into repair and continued to show this status. On 9/20 I emailed to ask for an update, two days later on 9/22 I

.

I have a horrible camera (did the research; shouldn't have believed the reviewers) that broke twice, same thing (lens wouldn't retract). Precision fixed it both times under warranty repair. The camera malfunctioned right after receiving

3
★★★★★

I have a horrible camera (did the research; shouldn't have believed the reviewers) that broke twice, same thing (lens wouldn't retract). Precision fixed it both times under warranty repair. The camera malfunctioned right after receiving

Pros: good work in a reasonable amount of time

.

I've had a couple of Canon G7 cameras repaired here. When a repair didn't last, they fixed it again for no extra charge, even though it required a new lens. I'm glad they're here in the Hartford area. This is one of the largest camera

3
★★★★★

I've had a couple of Canon G7 cameras repaired here. When a repair didn't last, they fixed it again for no extra charge, even though it required a new lens. I'm glad they're here in the Hartford area. This is one of the largest camera

Pros: They do excellent repair work promptly

Cons: Not always easy to reach a person by phone

.

I sent my Kodak Z8612 in for repair of a defective flash unit (flash was stuck half-way up and would not retract). They fixed that and they also repaired the auto-focus, it focuses a lot quicked then it used to; I didn't realize that was

3
★★★★★

I sent my Kodak Z8612 in for repair of a defective flash unit (flash was stuck half-way up and would not retract). They fixed that and they also repaired the auto-focus, it focuses a lot quicked then it used to; I didn't realize that was

Pros: Prompt service done right

.

My wife and I have an 4 year old digital camera. Recently it started producing images with 1 pixel wide green lines displayed horizontally through the image. The camera was sent to Precision Camera to be repaired. Precision Camera called

3
★★★★★

My wife and I have an 4 year old digital camera. Recently it started producing images with 1 pixel wide green lines displayed horizontally through the image. The camera was sent to Precision Camera to be repaired. Precision Camera called

.

I sent my Sony DSC-S700 to PCR for repair. It's only 6 months old and under warranty.\r
I may never see it again it sounds like they wrecked it! I have been in the electronic industry for 30 years and worked at authorized service

3
★★★★★

I sent my Sony DSC-S700 to PCR for repair. It's only 6 months old and under warranty.\r
I may never see it again it sounds like they wrecked it! I have been in the electronic industry for 30 years and worked at authorized service

Pros: None that I can think of

Cons: Where do I begin?

.

I had my Nikon 5700 a camera that I always wanted for 2 whole days when I managed to render it useless. A friend recommended Precision Camera - as is only natural I was apprehensive.I can't say enough about the ease of business and the

3
★★★★★

I had my Nikon 5700 a camera that I always wanted for 2 whole days when I managed to render it useless. A friend recommended Precision Camera - as is only natural I was apprehensive.I can't say enough about the ease of business and the

Pros: Online step-by-step status availability

.

I sent in my Sony DCR-VX2100 for repair last month after having discovered severe, blocky distortion in my footage that had never presented itself before (it ruined the shoot, incidentally). Went through Sony's online repair forms, paid

3
★★★★★

I sent in my Sony DCR-VX2100 for repair last month after having discovered severe, blocky distortion in my footage that had never presented itself before (it ruined the shoot, incidentally). Went through Sony's online repair forms, paid

Pros: The repair status tracker is nice...

Cons: ...if it was actually truthful about my camera being repaired! Poor communication, no repairs completed despite $249 payment

.

Precision Camera helped me out of a pinch when I fell and broke the viewfinder on my Kodak Easyshare camera only 19 days before my son's wedding! I express shipped the camera and was sent frequent updates on the status of the repair. To my

3
★★★★★

Precision Camera helped me out of a pinch when I fell and broke the viewfinder on my Kodak Easyshare camera only 19 days before my son's wedding! I express shipped the camera and was sent frequent updates on the status of the repair. To my

Pros: Quick, reliable and expert service

.

I sent my $500 7 month old Kodak in for a minor switch repair, its condition was Ex+.\r
I got it back with multiple repair scratches, a broken zooming ring, a malfunctioning autofocus, and the techs fingerprints and smudge marks on the

3
★★★★★

I sent my $500 7 month old Kodak in for a minor switch repair, its condition was Ex+.\r
I got it back with multiple repair scratches, a broken zooming ring, a malfunctioning autofocus, and the techs fingerprints and smudge marks on the

.

Received my camera back and I can't say enough good things about the service I received.\r
The the ladies I talked to in office were very friendly Thanks again Dave Higgs

3
★★★★★

Received my camera back and I can't say enough good things about the service I received.\r
The the ladies I talked to in office were very friendly Thanks again Dave Higgs

.

My camera broke on Sunday, I mailed it in on Tuesday, they fixed it Wednesday and sent it out on Thursday. Here it is Friday and I have my camera back! My camera goes everywhere I go, so to have it back is the best feeling ever! Precision

3
★★★★★

My camera broke on Sunday, I mailed it in on Tuesday, they fixed it Wednesday and sent it out on Thursday. Here it is Friday and I have my camera back! My camera goes everywhere I go, so to have it back is the best feeling ever! Precision

.

I sent two camcorders in, one came back in three weeks with the same problem. The other after 7 weeks is still who knows where. I today told them to send it back to me unrepaired. They told me Sony had it, Sony cant find it in their shop.

3
★★★★★

I sent two camcorders in, one came back in three weeks with the same problem. The other after 7 weeks is still who knows where. I today told them to send it back to me unrepaired. They told me Sony had it, Sony cant find it in their shop.

.

I live in Georgia and sent my Sony Handycam to Precision Camera in CT for repair through our warranty. I was honestly expecting *weeks* of waiting especially because it was a warranty situation. Our camera was back in less than a week!

3
★★★★★

I live in Georgia and sent my Sony Handycam to Precision Camera in CT for repair through our warranty. I was honestly expecting *weeks* of waiting especially because it was a warranty situation. Our camera was back in less than a week!

.

I was very satisfied with Precision Camera Repair's process. I sent them my Kodak camera to be repaired under warranty. I have to admit, I expected some hassles, but there were none. They fixed my camera in a timely manner and kept me

3
★★★★★

I was very satisfied with Precision Camera Repair's process. I sent them my Kodak camera to be repaired under warranty. I have to admit, I expected some hassles, but there were none. They fixed my camera in a timely manner and kept me

.

Highly Recommended. I sent my KM Maxxum 7D to Precision for repair. It was expertly repaired and returned within one week. Their excellent service has verified my confidence in Sony's photographic products.

3
★★★★★

Highly Recommended. I sent my KM Maxxum 7D to Precision for repair. It was expertly repaired and returned within one week. Their excellent service has verified my confidence in Sony's photographic products.

Pros: Quick repair....you can follow the repair process on their web site. Returned camera was safely packed.

.

I have a cybershot camera from sony that a few pixels in the lcd stopped working still under warranty. I called sony support and explained my problem with them, The tech then told me it was covered under the warranty and to ship it to

3
★★★★★

I have a cybershot camera from sony that a few pixels in the lcd stopped working still under warranty. I called sony support and explained my problem with them, The tech then told me it was covered under the warranty and to ship it to

Pros: Hearing the same song over and over while waiting on hold for 20+ mins.

Cons: Packaged my even more damaged camera due to them nicely!

.

I was so skeptical when I sent my camera to Precision Camera. It was a website that I found on Google so I had no idea what to expect. To my surprise they got my camera within 2 days and started working on it immediately. I had total

3
★★★★★

I was so skeptical when I sent my camera to Precision Camera. It was a website that I found on Google so I had no idea what to expect. To my surprise they got my camera within 2 days and started working on it immediately. I had total

.

I sent my sony cybershot in a totally devasted condition....precision camera folks did a great job and sent it back to me in full working condition...the icing on the cake was that it came back to me within a week....seriously

3
★★★★★

I sent my sony cybershot in a totally devasted condition....precision camera folks did a great job and sent it back to me in full working condition...the icing on the cake was that it came back to me within a week....seriously

Pros: Quick turnaround time

Cons: none at all

.

I heard about precision camera through the Kodak site. I had problems with my digital camera, and Precision Camera was the "go to" place. I was concerned about shipping my camera to some unknown entity...When I called the first time, it

3
★★★★★

I heard about precision camera through the Kodak site. I had problems with my digital camera, and Precision Camera was the "go to" place. I was concerned about shipping my camera to some unknown entity...When I called the first time, it

.

I sent my Olympus digital camera to Precision Camera for repair after unsuccessfully searching for local repair shops. Even though the camera was not a year old, it had stopped focusing. Precision Camera fixed it in less time than their

3
★★★★★

I sent my Olympus digital camera to Precision Camera for repair after unsuccessfully searching for local repair shops. Even though the camera was not a year old, it had stopped focusing. Precision Camera fixed it in less time than their

.

Could not believe how fast I received my camera back. Using their repair status lookup ( I really like that function) I found that they received, repaired, and returned my camera all in one day. That's incredible service.\r
Thanks.

3
★★★★★

Could not believe how fast I received my camera back. Using their repair status lookup ( I really like that function) I found that they received, repaired, and returned my camera all in one day. That's incredible service.\r
Thanks.

.

I just wanted to tell you how much I appriciate you guys fixingmy camera in a timely manor. I am leaving for a trip to Africa in threedays and my camera broke a week before I left. You guys fixed it andgot it back to me in four days.

3
★★★★★

I just wanted to tell you how much I appriciate you guys fixingmy camera in a timely manor. I am leaving for a trip to Africa in threedays and my camera broke a week before I left. You guys fixed it andgot it back to me in four days.

Pros: The best at what they do.

.

I received my camera a Minolta 5D on the 7-26-07 in perfect condition. The camera work perefectly and I am very happy with the fine service Precision Camera does. I appreciate the fine people working for them as they were very friendly

3
★★★★★

I received my camera a Minolta 5D on the 7-26-07 in perfect condition. The camera work perefectly and I am very happy with the fine service Precision Camera does. I appreciate the fine people working for them as they were very friendly

.

I sent a 6 week old Sony Cyber shot DSC-W50 to Precision Camera in Enfield Ct. (hereafter PCR) and as per instructions; I placed the camera in the factory box along with all of the paperwork and CD Rom from the factory. BAD MISTAKE! The

3
★★★★★

I sent a 6 week old Sony Cyber shot DSC-W50 to Precision Camera in Enfield Ct. (hereafter PCR) and as per instructions; I placed the camera in the factory box along with all of the paperwork and CD Rom from the factory. BAD MISTAKE! The

Cons: Did not communicate, will not answer any real questions, will not let you escalate issue to mgr.

.

I just bought a refurbished Kodak Z612 camera from an online supplier and was disappointed when it arrived broken. (Something inside the camera caused the image to continuously move up and down.) I looked at the list of authorized Kodak

3
★★★★★

I just bought a refurbished Kodak Z612 camera from an online supplier and was disappointed when it arrived broken. (Something inside the camera caused the image to continuously move up and down.) I looked at the list of authorized Kodak

Pros: Very short turn-around time. Free repairs if under a Kodak warranty.

.

The scanner arrived as promised. I have scanned about 600 slides so far. The whole procedure is much smoother than before. \r
\r
Precision Camera backed their work 110%\r
\r
I could not be happier with the scanner!

3
★★★★★

The scanner arrived as promised. I have scanned about 600 slides so far. The whole procedure is much smoother than before. \r
\r
Precision Camera backed their work 110%\r
\r
I could not be happier with the scanner!

Pros: Great work and highest quality.

Cons: They are on the East coast so it takes longer to ship.

.

Great efficient and fast service in repairing Kodak P880 camera. Expected it to be a month before I would get my camera back. But Precision repaired it and had it back to me, repaired and fully functional, within ten days of my sending it

3
★★★★★

Great efficient and fast service in repairing Kodak P880 camera. Expected it to be a month before I would get my camera back. But Precision repaired it and had it back to me, repaired and fully functional, within ten days of my sending it

Pros: Fast and efficient service

.

I had to send in my Sony Cybershot for repair to Percision Camera Repair - who was the company I bought my extended warranty through.They told me that I should have the camera back in 2 weeks. \r
\r
Including delivery I got it back in 5

3
★★★★★

I had to send in my Sony Cybershot for repair to Percision Camera Repair - who was the company I bought my extended warranty through.They told me that I should have the camera back in 2 weeks. \r
\r
Including delivery I got it back in 5

Pros: quick service, quality

Cons: can't think of any

.

I was surprised to see the posting below from Kancho regarding his experience with a repair at Precision Camera. I work at Precision Camera and we take great efforts to provide outstanding customer experiences and will assure everyone

3
★★★★★

I was surprised to see the posting below from Kancho regarding his experience with a repair at Precision Camera. I work at Precision Camera and we take great efforts to provide outstanding customer experiences and will assure everyone

Pros: Very fast service, Great Website, Quality Repairs

Cons: I hate to part with my camera, even for a minute!

.

I have had two bad experiences in a row with Precision Camera Repair\r
in Enfield, CT.\r
\r
My Sony DSC T9 LCD failed one day (actually 9 months after purchase)\r
and Sony sent me to them. After 4 weeks, the camera came back and\r
would

3
★★★★★

I have had two bad experiences in a row with Precision Camera Repair\r
in Enfield, CT.\r
\r
My Sony DSC T9 LCD failed one day (actually 9 months after purchase)\r
and Sony sent me to them. After 4 weeks, the camera came back and\r
would

Pros: "free" service under sony warranty

Cons: they don't do the job correctly

 

Wait, you're the expert.

If you've been to or used Precision Camera and Video Repair, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review