Chicago's Marcel Florist Corp

★★★★★
  • 680 N Lake Shore Drive

    Chicago, IL 60611

    Map & Directions
  • 312-302-9900

About Chicago's Marcel Florist Corp

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Marcel Florist Inc

541 N Fairbanks CT 175 Chicago, IL

4.5 4
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Flowers are Spectacular!

3
★★★★★

Flowers are Spectacular!

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The Flowers That I sent were Beautiful. She Loved Them! I ordered Online. A very good Chicago Florist.

5
★★★★★

The Flowers That I sent were Beautiful. She Loved Them! I ordered Online. A very good Chicago Florist.

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I first saw Marcel Florist & Garden in the Spring of 2011. I sent my girlfriend a flower arrangement, a box of chocolates, and a Birthday balloon. The flowers were absolutely BEAUTIFUL! I purchased 2 Pumpkins and some gourds from them this fall. Now I purchased my Christmas Tree From them. The Fraser Fir Christmas Tree was the most perfect Christmas Tree I have ever had. It is absolutely Spectacular! This is a good place with delicious products and wonderfully fabulous service. Thank you staff of Marcel Florist & Garden.

5
★★★★★

I first saw Marcel Florist & Garden in the Spring of 2011. I sent my girlfriend a flower arrangement, a box of chocolates, and a Birthday balloon. The flowers were absolutely BEAUTIFUL! I purchased 2 Pumpkins and some gourds from them this fall. Now I purchased my Christmas Tree From them. The Fraser Fir Christmas Tree was the most perfect Christmas Tree I have ever had. It is absolutely Spectacular! This is a good place with delicious products and wonderfully fabulous service. Thank you staff of Marcel Florist & Garden.

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Sent a plant and a box of chocolate for my daughter and boyfriend as a house warming gift. The Bonsai looks lovely - BUT CUSTOMER BE AWARE!! If you do like I did and add the chocolates at the check out - make sure that your party actually get what you paid for. I have since I found out that this did not happend written 10 e-mails and have received no reply's. With so many flower shops around Chicago why does this one believe that customer service is not something you need to do? I would be careful about doing business with this shop

2
★★☆☆☆

Sent a plant and a box of chocolate for my daughter and boyfriend as a house warming gift. The Bonsai looks lovely - BUT CUSTOMER BE AWARE!! If you do like I did and add the chocolates at the check out - make sure that your party actually get what you paid for. I have since I found out that this did not happend written 10 e-mails and have received no reply's. With so many flower shops around Chicago why does this one believe that customer service is not something you need to do? I would be careful about doing business with this shop

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Business Response:

Oops. We goofed and forgot the chocolates. We are very sorry. Oh by the way Susanne, thank you for your service to our country. Suzanne is in the military and completed her floral order online. We did forget the chocolates. She emailed us on a Chicago Sunday, and again on a Chicago Monday. Twice. Because of the time difference, We read both emails on Monday, and responded immediately. The chocolates were sent out promptly. We are glad that she liked the bonsia tree. We have a large selection of Bonsia, Orchids, and other Green Plants that most florist do not carry. We always have a large stock of Orchids as well. Our store contains over 8,000 square feet of floral and plant related Items, and of course our Garden Center is full of Products including Annuals, Shrubs, Trees, Pottery, etc. In the Fall we have Pumpkins, Bales of Straw, Corn Stalks, and Fall Mums. Christmas Brings our Christmas Trees, grown for us by the Award Winning Snow Crest Christmas Trees. Come and visit us Soon!

Message from Chicago's Marcel Florist Corp

We are BBB accredited, have more than 30,000 happy customers.

More about Chicago's Marcel Florist Corp

Delivery to the entire Chicago & Suburban Area. Online ordering 24/7. We Deliver 7 Days a Week.

 

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