Pooch Hotel

★☆☆☆☆
  • 1214 W. Monroe Street

    Chicago, IL 60607

    Map & Directions
  • 312-243-2700

About Pooch Hotel

Categories
  • Pet Services
  • Pet Sitting
  • Dog Trainers
Details
  • Dog Daycare
  • Pet Massage
Hours
M-Su 24hr
Special Offer
Call Today
Emails
  • info-westloop@poochhotel.com
Languages
  • English

Pets & Animals

Pets & Animals
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We dropped off our dog on March 11th for a ten day stay at the Pooch Hotel boarding facility in the West Loop. When we dropped him off at the facility, he was in perfect health. We gave the facility extra food for our dog (approximately 14 days worth). When we picked up our dog on the night of March 22nd, the clerk at the facility told us that he had eaten all his food during the course of his stay and was doing fine. Upon getting the dog home, we noticed that he had several open wounds on his face and ears, and was scratching at his head constantly. During the course of his stay at Pooch Hotel, we received no notification of any wounds, or any notification of illness. We took him to the vet the next day and the vet informed us that the dog had two severe ear infections, which she prescribed medication for. The vet also treated the bleeding wounds. She noted that he had lost 10% of his body weight during his stay (indicating to us that he had NOT eaten all his food as Pooch had represented to us). \nWe have attempted to contact Pooch Hotel several times over the course of the last week and have not had any of our calls returned. We are concerned not only for the health of our dog, but for other dogs who go there in the future.

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★☆☆☆☆

We dropped off our dog on March 11th for a ten day stay at the Pooch Hotel boarding facility in the West Loop. When we dropped him off at the facility, he was in perfect health. We gave the facility extra food for our dog (approximately 14 days worth). When we picked up our dog on the night of March 22nd, the clerk at the facility told us that he had eaten all his food during the course of his stay and was doing fine. Upon getting the dog home, we noticed that he had several open wounds on his face and ears, and was scratching at his head constantly. During the course of his stay at Pooch Hotel, we received no notification of any wounds, or any notification of illness. We took him to the vet the next day and the vet informed us that the dog had two severe ear infections, which she prescribed medication for. The vet also treated the bleeding wounds. She noted that he had lost 10% of his body weight during his stay (indicating to us that he had NOT eaten all his food as Pooch had represented to us). \nWe have attempted to contact Pooch Hotel several times over the course of the last week and have not had any of our calls returned. We are concerned not only for the health of our dog, but for other dogs who go there in the future.

Message from Pooch Hotel

Looking for quality care for your pet during the day? With Los Angeles traffic, it’s hard to get home in time to walk your dog. That’s where we come in! When it comes to dogs, we love to serve! More than just a Hollywood dog boarding facility, Pooch Hotel also offers awesome dog daycare. With multiple spacious play areas, our experienced staff members separate dogs into groups by size and personality to ensure everyone enjoys playtime. We keep the peace and award delicious treats for good behavior. Your pet will also have access to fresh clean drinking water all day long to stay hydrated and healthy. For dogs that do better with more one-on-one attention due to age, health, behavior, personality, etc., we have personal play options as well.

The best dog daycare in Hollywood, California, features:

o Web cameras

o Ample access to fresh clean drinking water

o A swimming pool

o Nap/lunch and/or treats (available upon request)



Take advantage of everything Pooch Hotel has to offer by scheduling dog training or a service in our dog grooming boutique during daycare!

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